- Humana (Indianapolis, IN)
- …to work possible overtime.** + Minimum 2 years of customer service and/or grievance & appeals experience + Experience managing deadlines and competing priorities ... + Previous inbound call center or related customer service experience + Previous grievance and appeals experience + Medical terminology experience + Bilingual… more
- Highmark Health (Indianapolis, IN)
- …and member requests, received from Medical Management & Policy (MM&P) and Member Grievance Departments. * Responsible for management of Peer to Peer telephone line. ... timely receipt, review and assignment of all incoming physician reviewer referrals and appeals to ensure that NCQA, URAC, CMS, DOH, DOL and state specific regulatory… more