- Amazon (Newark, NJ)
- …and inspire each other. Imagine your future with us. ABOUT THIS ROLE As a Program Manager you will drive the strategy and execution of large, complex programs ... (VoC) insights. ABOUT YOU You'll assist in transforming customer service delivery as we scale globally...to achieve significant automation and cost optimization. As a Program Manager , you will - Work across… more
- Amazon (Newark, NJ)
- …collaborating with stakeholders across Audible and Amazon to deliver world-class customer service . As a Program Manager , you will - Manage ... your future with us. ABOUT THIS ROLE As a Program Manager you'll manage a small number...Customer insights. ABOUT YOU You'll work cross-functionally with Customer Service leads and partner teams to… more
- CoreSite (Secaucus, NJ)
- …manage support resources to ensure accurate work orders + Ensure excellent customer service throughout the project lifecycle by anticipating customer ... Manager is responsible for the timeliness, accuracy, and customer satisfaction related to customer deployments and...detail is mandatory + Passionate drive to deliver world-class customer service + Strong interpersonal skills are… more
- American Airlines (Newark, NJ)
- …support through a variety of mechanisms in order for them to deliver superior customer service + Coaches and mentors frontline team members in skill development, ... customer service elevation and company culture behaviors...right tools, resources and support you need. + 401(k) Program : Available upon hire and, depending on the workgroup,… more
- BD (Becton, Dickinson and Company) (Franklin Lakes, NJ)
- …Become a **maker of possible** with us. Position Overview We're looking for a dynamic Customer Quality Manager to join our MDS-B2B team! In this pivotal role, ... needs Complaint Resolution Excellence + Serve as the central point for customer product/ service complaints + Gather comprehensive information for thorough… more
- Marotta Controls, Inc. (Parsippany, NJ)
- …teams. Our customers are leaders in the aerospace, marine, and military markets; the Senior Program Manager is the customer advocate and primary point of ... company where your work supports a mission that makes a difference-apply today! Senior Program Manager (Power & Actuation Systems) Overview: Senior Program … more
- Marotta Controls, Inc. (Parsippany, NJ)
- …teams. Our customers are leaders in the aerospace, marine, and military markets; the Senior Program Manager is the customer advocate and primary point of ... company where your work supports a mission that makes a difference-apply today! Senior Program Manager (Space Systems) Position Profile: The Senior Program … more
- Pentax Medical (Montvale, NJ)
- …prevention onsite troubleshooting, process improvement Responsibilities of Field Service Manager + Lead and manage all field-based Customer Experience ... solutions to the global medical community. Position Opening: Field Service Manager Why JOIN Us? We are...safe handling, appropriate cleaning/disinfection and storage. + Implement a program for customer process intelligence that allows… more
- Maersk (Florham Park, NJ)
- Client Program Manager - Lead Logistics (TJX Account) **Opportunity** **Client Program Manager - Lead Logistics (TJX Account)** **Join Maersk - ... global trade. Now, we're looking for a dynamic **Client Program Manager ** to lead our strategic partnership...more than a role-it's a mission to elevate the customer experience, drive operational excellence, and deliver tangible value.… more
- Marotta Controls, Inc. (Parsippany, NJ)
- …of a company where your work supports a mission that makes a difference-apply today! Program Manager (PAS) Overview: Program Manager leads multiple ... + Maintain and continue to elevate relationships with Business Development, Engineering, Operations, Customer Service and all other facets of the company. +… more
- Mercury Systems (Upper Saddle River, NJ)
- …aspects of a program , from ideation to production as well as in- service support. Customer -facing, you will have great business acumen, making judicious ... help create a safer, more secure world. As a Program Manager , you will be responsible...+ Secret Clearance. + Development and/or Production PM (Not Service ) experience. + Program Management certification (PMP).… more
- Capgemini (Warren, NJ)
- **Job Title** : Sr. Service Delivery Manager - Azure Cloud Operations - Warren, NJ **Location** : Warren, NJ **Travel** : 25% **Job description:** The role ... combines technology and leadership with customer focus. The role requires a business and technology...Capgemini. **Job:** _Infrastructure_ **Organization:** _CIS US MS_ **Title:** _Sr. Service Delivery Manager - Azure Cloud Operations… more
- JPMorgan Chase (Jersey City, NJ)
- …and growth. Your ability to think strategically, adapt to change, and deliver excellent customer service will be crucial in this role. **Job responsibilities** + ... Join our dynamic team as a Program /Project Manager and lead transformative projects that shape the future of our industry! This is a unique opportunity to… more
- Sodexo (Mahwah, NJ)
- … 3 at Ramapo College in Mahwah, NJ. This food service operations manager will oversee the residential program at the college and assist with catering ... and retail operations. The Food Service Manager will be a dynamic team...You'll Do** + Maintain and develop client relationships and customer satisfaction for multi-functional food service areas… more
- ADP (Roseland, NJ)
- …to operate customer contact centers as well as a good knowledge of customer service methodologies and best practices for a service organization focusing ... **ADP is hiring a Service Technology Product Manager ** + _Are...for the success of the HROs Omni Channel communications program . This program includes Genesys Voice and… more
- Pep Boys (Hackensack, NJ)
- …center through motivational leadership, and is responsible for delivering expected sales and customer Service throughout the unit; ensure the store and ... Req. Number 171025 Job Description Position Summary A Manager in Training is responsible for the effective...Duties & Responsibilities + Sales, Profit and Productivity + Customer Service + Merchandise Presentation and Facility… more
- Ross Stores, Inc. (Springfield, NJ)
- …Associates and Customers\. + Assists in the facilitation of monthly safety meetings\. ** Customer Service :** + Treats all Customers, Associates, and other leaders ... all times\. Recognizes Associates using Company recognition programs\. + Executes Customer service programs and Merchandise Presentation programs through… more
- Walgreens (Paterson, NJ)
- **Job Description:** Supervises customer service associates and designated hitters. Responsible for managing front end of the store and making recommendations on ... a positive customer experience. Models and shares customer service best practices. + Monitors ...discipline. **Training & Personal Development** + Successfully completes Store Manager learning and development program . Completes all… more
- ADP (Roseland, NJ)
- …the uniqueness of each individual associate. + Experience with delivering AI-powered solutions for customer service and/or sales at an enterprise scale is a plus ... **ADP is hiring a Salesforce Service Cloud Product Manager - Solution...Medical, Dental, Vision, Life Insurance, Matched Retirement Savings, Wellness Program , Short-and Long-Term Disability, Charitable Contribution Match, Holidays, Personal… more
- Walgreens (Lincoln Park, NJ)
- …questions to ensure a positive customer experience. Models and shares customer service best practices. + Develops strong relationships with customers by ... efficient workflow. + At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records...and seeking to improve pharmacy financials, operational quality and customer service . + Manages Community Outreach Portal… more