- CVS Health (Boston, MA)
- …working together in a supportive, collaborative and agile environment. **Position Summary** The Manager of Retail Customer Experience will have primary ... responsibility for the day-to-day operations of CVS Health's Retail customer experience reporting, providing actionable insights that deliver business results,… more
- Amazon (Boston, MA)
- …and engineering teams * To support the evolution of the AWS customer experience and/or Customer Solutions Manager discipline, you might also package best ... you. Amazon Web Services (AWS) is seeking a Senior Customer Solutions Manager (CSM) to come join...proven record of thought leadership, business case development, realizing customer benefits, and successful program completion experience … more
- Amazon (Boston, MA)
- …The AWS Executive Sponsorships Program team is seeking an exceptionally motivated, customer -obsessed Program Manager with experience developing and executing ... leaders in a 1:1 peer-to-peer relationship with the goal of driving the customer 's success and cloud adoption. The program helps create and cultivate these long-term… more
- Nordstrom (Braintree, MA)
- …change that promotes customer driven initiatives + Assist the Service Experience Manager with financial aspects and budgets to drive efficiencies and ... Job Description The ideal Assistant Service Experience Manager candidate is goal-oriented, enthusiastic...is committed to driving results and providing an exceptional customer experience . A day in the life… more
- Takeda Pharmaceuticals (Cambridge, MA)
- …Enablement Lead understands the Customer Needs as they relate to Customer Experience , aligns them with the USBU Product Manager and other Customer ... the best of my knowledge. **Job Description** **OBJECTIVES/PURPOSE** The Customer Experience Enablement Lead USBU is the...a Service/Success Manager with software products; + Experience as a Subject Matter Expert for Customer… more
- Chewy (Boston, MA)
- …FL. At Chewy, our top priority is delivering an extraordinary customer and partner experience . As a Category Manager , you will be a key player in handling ... **Our Opportunity:** Chewy is seeking a **Senior Category Manager , Exotics** to join our growing and fast-paced...subject matter leader in small pets and should have experience with merchandising, retail, sales, and/or marketing. **What You'll… more
- Takeda Pharmaceuticals (Cambridge, MA)
- …Enablement Lead understands the Customer Needs as they relate to Customer Experience , aligns them with the OBU Product Manager and other Customer ... true to the best of my knowledge. **Job Description** ** Customer Experience Enablement Lead** **Takeda Pharmaceutical** **USA...a Service/Success Manager with software products; + Experience as a Subject Matter Expert for Customer… more
- Trellix (Boston, MA)
- …and cross functional teams to operationalize defined methodologies into an industry-leading customer experience across the CS functions from sales to ... **_Job Title:_** Customer Success Technical Program Manager **About...experiences must include ~4 years of technical operational excellence experience honed within a Customer Success /… more
- Teradata (Boston, MA)
- …data across the enterprise. **What You'll Do** We are hiring an experienced Customer Success Manager for Teradata Strategic Financial Services in North America ... we look forward to receiving your application today. The Customer Success Manager is a strategic ...equivalent work experience . + 7+ years of experience on customer -facing roles (eg, pre-sales, consulting,… more
- Aaron's Inc (Dorchester, MA)
- ** Customer Accounts Manager ** **_This position is also eligible for incentive pay based on performance._** Aaron's Customer Account Managers drive the ... company standards for collections and lease renewals. As a Customer Account Manager , you will strategically influence...years of college or two years of previous management experience preferred + High School diploma or equivalent preferred… more
- Siemens Digital Industries Software (Boston, MA)
- …with a strong passion for customer success and expansion. As a Senior Customer Success Manager , you will join our rapidly growing company and play ... expansion of the Mendix platform in order to exceed our revenue goals. The Customer Success Manager will work closely with Account Executives to establish and… more
- Verint Systems, Inc. (Boston, MA)
- …core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX ... more at www.verint.com . **Overview of Job Function** The Manager , Customer Success Operations will lead and...Operations will have a strong background in data analytics, customer success platforms like Totango, Pendo, and experience… more
- Amazon (Boston, MA)
- Description AWS is seeking a Customer Solutions Manager (CSM) team for the Digital Native Business segment. This group engages directly with customers and ... AWS cloud. As an Amazon Web Services (AWS) Sr. Customer Solutions Manager , you will be...benefits, and successful program completion - 4+ years of experience in a customer -facing role, engaging with… more
- Rocket Software (Boston, MA)
- …everything we do, and we wake up every day aspiring to deliver a differentiated customer experience unmatched by anyone in the software business and driven by ... in what they're doing!** **Job Description Summary:** The Senior Customer Success Manager is an experienced team...a unique opportunity to leverage the combination of your experience , our core values and customer -focus to… more
- Rocket Software (Boston, MA)
- …Summary:** We are looking for a customer centric, motivated and positive Customer Success Manager to join our Customer Success Management team. ... As a Rocket Customer Success Manager , you work cross functionally to engage and optimize...of Rocket products. **Required Qualifications:** + 2+ years of experience in Customer Success, Account Management, Business… more
- Restaurant Depot (Needham Heights, MA)
- Position Title: Customer Service Manager Department: Sales Supervisor: Branch Manager FLSA: Non-exempt Position Summary: Responsible for providing ... Degree, OR + High School Diploma or GED with at least 4 years experience in customer service, OR + Any appropriate combination of education and experience . +… more
- Confluent (Boston, MA)
- …Streaming Platform. Data Connects Us. **About the Role:** About the Role: The Enterprise Customer Success Manager will be key in driving customer success, ... financial aspects of their business relationship with Confluent. + Experience with the sales discovery process and customer... Experience with the sales discovery process and customer service escalation models. + Experience running… more
- Amazon (Boston, MA)
- Description The Amazon Web Services Professional Services team is looking for a Customer Practice Manager (CPM) who can lead and support significant customer ... product, and digital transformation knowledge including overcoming challenges in customer -facing roles. - Experience with selling consulting/professional… more
- Amazon (North Reading, MA)
- Description We are looking for a Senior Technical Program Manager at Ring. The role will be a part of the eCommerce & Customer Engagement team. The team powers ... Ring's direct-to-consumer (DTC) selling programs and customer engagement initiatives. These products and services include Ring.com...- 5+ years of technical product or program management experience - 7+ years of working directly with engineering… more
- Amazon (Boston, MA)
- …themselves thoughtfully. We want you to be passionate about delivering a great customer experience , and contributing to a team goal. Key job responsibilities ... more agile, and innovate faster. AWS is seeking a Customer Solutions Manager (CSM) to help customers...the customer strategic objectives, help design the customer cloud journey, execute a frictionless migration experience… more