- The Hertz Corporation (Boston, MA)
- The **Part Time** ** Customer Service Associate ** provides customer service that is above and beyond for customer satisfaction and retention creating a ... culture of empowerment for employees to provide excellent customer service. Responsible for first contact resolution ...excellent customer service. Responsible for first contact resolution and the customer interaction experience within… more
- Highmark Health (Boston, MA)
- …United Concordia Dental **Job Description :** **JOB SUMMARY** This job handles customer inquiries by telephone and/or email and/or in person from individual members, ... groups, providers and brokers in a customer service center. Troubleshoots and resolves customer ...forwarding to the appropriate area for follow up and resolution . + Meet all production, quality, and adherence standards.… more
- J&J Family of Companies (Danvers, MA)
- …& through the customer service call queue from initial contact through resolution . + Accurately enter, process and confirm customer sales orders. + Verify ... Recovery (Abiomed) is looking to hire a Sales Service Associate , based in Danvers, MA. This is a hybrid...+ Track and follow-up on open purchase orders and customer inquiries as assigned to ensure resolution .… more
- CIBC (Boston, MA)
- …individuals, their families, foundations and/or endowments. The Senior Client Service Associate executes the more complex transactions required to support high net ... including researching client inquiries and issues in order to effectively bring about resolution . This role also provides oversight on some aspects of the Client… more
- Santander US (Quincy, MA)
- …the organization's products and services. Communicates and facilitates best practices for customer error resolution related to consumer support teams. Analyzes ... Sr. Associate , Small Business & Consumer Operations Quincy, United...improve and promote quality and provides clear path for resolution . Delivers consistent, high level of service within Service… more
- TD Bank (Allston, MA)
- …the customer walk-in traffic and can be the first point of contact for customer resolution or to make appointments to see an expert + Understands and ... role. **Line of Business:** Personal & Commercial Banking **Job Description:** The Banking Associate is a professional in banking, plays a key role in delivering… more
- Lowe's (Wilmington, MA)
- …+ Work on assigned cases through the case management system to ensure resolution of customer issues. **Minimum Qualifications** + High school diploma or ... **Your Impact at Lowe's** As a Market Delivery Associate , you'll be collaborating with team members in-office...in-office to solve logistic challenges and deliver an exceptional customer experience. Your contributions directly affect customer … more
- Children's Hospital Boston (Boston, MA)
- …Posting Title:Telephone Page Associate (Monday-Friday 10:00am-6:30pm)Department:Information Systems-Page OperatorsAutoReqId:78596BRStatus:Full-TimeStandard Hours per ... Week:40 Job Posting Category:AdministrationJob Posting Description:Telephone Page Associate (call center) Monday-Friday 10:00am-6:30pm Answer all incoming lines on… more
- Philips (Cambridge, MA)
- …commercial expert, sleep diagnostic accessories. Work across a team of Associate Territory Managers, Territory Managers, Regional Sales Directors, reporting-to the ... records including regular updates for assigned territory customers including customer organization details, locations, people, roles and contact information.… more
- Children's Hospital Boston (Boston, MA)
- …Title:Telephone Page Associate (e/o weekend/holiday 3:00pm-11:30pm)Department:Information Systems-Page OperatorsAutoReqId:78597BRStatus:Part-TimeStandard Hours ... per Week:16 Job Posting Category:AdministrationJob Posting Description: Telephone Page Associate (call center) - 16 hours a week Every other weekend/holiday… more
- Pegasystems (Waltham, MA)
- …+ Keep abreast of latest web and accessibility standards + Assist with the resolution of urgent UI customer issues + Participate in building applications for ... Associate Front End Engineering, UX Engineering Job Category:...its recognized leadership in Business Process Management (BPM), Multi-Channel Customer Relationship Management (CRM), Business Rules, and Adaptive Analytics… more
- Otis Elevator Company (Canton, MA)
- …working relationships with existing customers + Serve as primary contact for timely resolution of customer needs surrounding inquiries + Develop build-on repair ... Innovation and Employee Opportunity? Otis is growing and we are recruiting a Associate , Hydraulic Modernization Sales covering the Greater Boston area. The main goal… more
- Robert Half Technology (Boston, MA)
- Description Project Director - Associate Position Overview: We are seeking a Project Director - Associate to join our team and support critical project ... ensuring optimal resource allocation and timelines. + Facilitate issue resolution through escalation and collaboration with appropriate stakeholders. + Actively… more
- Santander US (Dorchester, MA)
- Sr. Associate , Metric and Finance Management team Dorchester, United States of America USA Job Function Description: Responsible for the day-to-day operations of the ... improve and promote quality and provides clear path for resolution . + Delivers consistent, high level of service to...products and services + Able to respond promptly to customer needs with flexible approach or method to best… more
- JPMorgan Chase (Boston, MA)
- …world class team to achieve great results for clients. As a Financial Reporting Associate within the Global Funds Service team, you will be accountable for building ... analytical, prioritization, organizational, and time management skills + Excellent customer service skills coupled with excellent verbal and written communication… more
- M&T Bank (Boston, MA)
- …AML (Anti-Money Laundering), BSA (Bank Secrecy Act) and KYC (Know Your Customer ) requirements; process related sales reports. + Process more complex client ... transactions such as cash disbursements, money movement, account maintenance, problem resolution and escalation, and other transactions as needed to ensure they are… more
- Highmark Health (Boston, MA)
- …leading large projects **Preferred** + 7 years in a role that includes issue resolution , executive oversight or program / project management. + 3 years with Pharmacy ... employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with… more
- Century Linen & Uniform Inc (Somerville, MA)
- Job Summary: As the front line of Century's customer care organization, the Customer & Operations Specialist plays a pivotal role. This position involves ... administrative support to plant leadership. Essential Functions: + Deliver Exceptional Customer Experience: The Customer & Operations Specialist consistently… more
- Vontier (Boston, MA)
- …and verification. Ensure timely submission for supervisor approval, facilitating a swift customer resolution process. + Conduct Certified Trainer Audits: As ... industry partners to gather information, manage expectations, and ensure successful issue resolution . + Manage customer support projects: Oversee all technical… more
- Beth Israel Lahey Health (Burlington, MA)
- … resolution .** **Conducts regularly scheduled department meetings.** **Patient centered customer service - Oversee front desk operations, high volume call center ... the ROI/Audit & Research Department: Front desk services, release of information, customer service; investigate and follow up on patient privacy and security… more