- The Hertz Corporation (Boston, MA)
- The ** Part Time** ** Customer Service Associate ** provides customer service that is above and beyond for customer satisfaction and retention creating ... a culture of empowerment for employees to provide excellent customer service. Responsible for first contact resolution ...and Perks:** Not only do you get to be part of an organization where you **Drive** your **Potential**… more
- TD Bank (Allston, MA)
- …the customer walk-in traffic and can be the first point of contact for customer resolution or to make appointments to see an expert + Understands and ... role. **Line of Business:** Personal & Commercial Banking **Job Description:** The Banking Associate is a professional in banking, plays a key role in delivering… more
- Santander US (Quincy, MA)
- …the organization's products and services. Communicates and facilitates best practices for customer error resolution related to consumer support teams. Analyzes ... Sr. Associate , Small Business & Consumer Operations Quincy, United...improve and promote quality and provides clear path for resolution . Delivers consistent, high level of service within Service… more
- Children's Hospital Boston (Boston, MA)
- …Posting Title:Telephone Page Associate (e/o weekend/holiday 3:00pm-11:30pm)Department:Information Systems-Page OperatorsAutoReqId:78597BRStatus: Part -TimeStandard ... Hours per Week:16 Job Posting Category:AdministrationJob Posting Description: Telephone Page Associate (call center) - 16 hours a week Every other weekend/holiday… more
- Philips (Cambridge, MA)
- Be an integral part of the dynamic Philips Sleep and Respiratory Care (SRC) team as an experienced Patient Interface, Sleep Lab- focused Inside Sales Territory ... commercial expert, sleep diagnostic accessories. Work across a team of Associate Territory Managers, Territory Managers, Regional Sales Directors, reporting-to the… more
- Otis Elevator Company (Canton, MA)
- …working relationships with existing customers + Serve as primary contact for timely resolution of customer needs surrounding inquiries + Develop build-on repair ... Innovation and Employee Opportunity? Otis is growing and we are recruiting a Associate , Hydraulic Modernization Sales covering the Greater Boston area. The main goal… more
- Santander US (Dorchester, MA)
- Sr. Associate , Metric and Finance Management team Dorchester, United States of America USA Job Function Description: Responsible for the day-to-day operations of the ... improve and promote quality and provides clear path for resolution . + Delivers consistent, high level of service to...products and services + Able to respond promptly to customer needs with flexible approach or method to best… more
- Citizens (Medford, MA)
- …solutions or next steps through effective verbal communication skills to gain the customer 's consent on a resolution . + Provide accurate complete claims ... learn, consider a career at Citizens as a Fraud Customer Support Sr. Specialist. In this role, you'll play...Sr. Specialist. In this role, you'll play a crucial part in safeguarding our customers and ensuring a best-in-class… more
- Compass Group, North America (Ashland, MA)
- Flik Hospitality Group + We are hiring immediately for part time GUEST SERVICES AGENT positions. + Location: Warren Conference Center and Inn - 529 Chestnut Street, ... MA 01721. Note: online applications accepted only. + Schedule: Part time schedule. 3:00 pm to 11:00 pm, days...are required. More details upon interview. + Requirement: Previous customer service experience is preferred, but not required. *Internal… more
- State of Massachusetts (Chelsea, MA)
- …The incumbent will troubleshoot network and security related issues, provide end-to-end resolution or support of all network and security related incidents by ... network, monitoring and security tools and resources including joint resolution with application groups, systems groups, engineering teams, multiple vendors… more
- Pfizer (Andover, MA)
- …of safe and effective products to patients. Our flexible, innovative, and customer -oriented culture is rooted in science and risk-based compliance. Whether you are ... have a direct impact on patient care. By being part of our team, you help uphold a quality...support Change Control implementation, and support investigation / deviation resolution + Support the establishment of instrument maintenance programs… more
- State of Massachusetts (Chelsea, MA)
- …1 support and infrastructure calls. The Service Desk Analyst will provide high quality customer service and problem resolution to all supported customers. If the ... equivalent part -time, professional, or practical experience in information technology customer service and end user support or (B) any equivalent combination of… more
- Sedgwick (Boston, MA)
- …or technically difficult healthcare/ medical malpractice liability claims; to provide resolution of highly complex nature and/or severe injury claims; to coordinate ... and to manage the total claim costs while providing high levels of customer service. **ESSENTIAL FUNCTIONS and RESPONSIBILITIES** + Analyzes and processes complex or… more
- State of Massachusetts (Chelsea, MA)
- …features offering and systems configuration. * Pro-actively participate in escalated issue resolution for the systems mentioned above. * Monitor and respond to ... technical issues in a timely manner, provide leadership in problem resolution , and provide progress report to customers and management. Properly document… more
- RELX INC (Cambridge, MA)
- …and excellence. We work collaboratively across user experience, technology, and customer success teams to deliver scalable, reliable, and secure solutions. About ... ecosystem. You will work cross-functionally with user experience, technology, and customer success teams to build scalable, reliable, and secure solutions that… more
- State of Massachusetts (Boston, MA)
- …promote health, well-being, independence, and quality of life. MassHealth operates as part of the Massachusetts Executive Office of Health and Human Services (EOHHS) ... including health plans and vendors, to complete analysis and resolution . * Create and manage timelines for resolution...* Ability to work cooperatively with others and be part of a team. *__* *_Preferred Qualifications_**:* * 2-4… more
- Verint Systems, Inc. (Boston, MA)
- At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase ... products and solutions and serves as a subject matter expertise for customer implementation and cloud platform support. The Senior Software Engineer works closely… more
- Crate & Barrel (Boston, MA)
- …image and optimistic mood in the store. As Assistant Store Manager, Sales, you own customer resolution . Always in the customer 's corner, you're empowered to ... regularly with the management team concerning all aspects of sales, customer feedback/traffic and associate training/performance. Participate in weekly store… more
- Amazon (North Reading, MA)
- …- Manage the operational support of products at scale to ensure prevention and timely resolution of customer impactful problems. A day in the life Amazon offers ... devices, optimization algorithms using ML/AI and large-scale software services to sort customer packages by final destination and consolidate them onto trucks for… more
- The Hertz Corporation (Boston, MA)
- …Market Sales Manager oversees and drives the Value-Added Services (VAS) sales, customer experience, Associate development and regulatory compliance as a member ... & Procedures regarding violations **Knowledge:** + Financial and business acumen + Customer service resolution practices + Excellent communication techniques +… more