- WM (Foxborough, MA)
- …or exceeds service and operational standards established for the call center , including attendance, adherence, quality, productivity, safety, and timeliness ... Spanish is a plus!** **I. Job Summary** As a customer service representative (CSR), you will interact...both independently and as a team to ensure exceeding call center 's standards + Balances team and… more
- TEKsystems (Boston, MA)
- …listening. + Document all conversations in the system. + Medical terminology sa plus but customer service at a high volume is required. + Be available to use ... include Sundays 2nd shift include Saturdays Pay: $21/hr Qualifications: High volume call center experience High School Diploma required Recent, longevity of… more
- East Boston Neighborhood Health Center (Revere, MA)
- …+ High school diploma or GED required + Minimum of 1-year customer service , administrative, or call center experience + Excellent written and verbal ... member of our Contact Center team, you will use your superior customer service skills to answer inbound patient calls with warmth and understanding. In this… more
- Highmark Health (Boston, MA)
- …**Preferred** + None **EXPERIENCE** **Required** + 1-3 years experience in customer service or call center environment **Preferred** + None **LICENSES or ... at hand. + Works independently of support from a senior customer service representative, frequently utilizing the knowledge center , answering customer … more
- Eastern Bank (Lynn, MA)
- …or related knowledge/skills base gained through experience preferred. + Customer Service background preferred. + Call Center experience preferred + ... serves as first line response for the basic incoming customer calls. The Customer Support Specialist must...and services. Must maintain a thorough knowledge base of bank/ call center products, services, policies, and procedures.… more
- ARAMARK (Jamaica Plain, MA)
- …ones may be assigned without formal notice. **Qualifications** ? Previous customer service and/or call center experience preferred ? Experience in food ... The candidate must thrive in a fast-paced, performance-based call center environment and maintain a positive, customer -focused demeanor. Knowledge of… more
- Mathematica (Boston, MA)
- …with other survey-related tasks as required Position Requirements: * 1-3 years of prior customer service , call center , research, or interviewing ... Research Interviewers to work remotely for our Survey Operations Center in support of important national research projects. Job...onsite in Princeton, NJ. This position is categorized as on- call , and as such, the hours may at times… more
- Sharecare, Inc. (Boston, MA)
- …coursework, preferred + At least one year of experience in a productivity based customer service role, or call center environment or a minimum of 2 years ... You need to love interacting with people and be committed to providing stellar customer service and empathetic guidance for members during their in-home care… more
- National Safety Council (Billerica, MA)
- …Outlook, Excel, Word, and Powerpoint + At least 2 years of relevant customer service or call center experience preferred + Requires prolonged sitting. + ... and prevent injuries. Position Highlights: Under general supervision, the Instructor Service Specialist is assigned classes state-wide to conduct quality assurance… more
- Elevance Health (Boston, MA)
- …Experiences:** + Prior FHPS/FEP experience is strongly preferred. + Experience working in a customer service call center environment preferred. + ... Experience in claims service operations preferred. + Previous leadership experience preferred Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited… more
- Robert Half Office Team (Concord, MA)
- …Order Entry * Ability to handle both inbound and outbound calls * Previous experience in a call center customer service role * Excellent customer ... Description We are looking to bring onboard a Customer Service Representative in Concord, Massachusetts. The role involves providing assistance to students,… more
- Beth Israel Lahey Health (Boston, MA)
- …Outlook, Word, Excel, PowerPoint or Access. **Preferred Qualifications:** 1. Call Center and/or telephone customer service experience 2. Strong typing ... a high volume of incoming calls in a dedicated call center . **Job Description:** **Essential Responsibilities:** 1....offering ideas, identifying issues, and respecting team members. 8. ** Customer Service :** Ability to provide a high… more
- Takeda Pharmaceuticals (Cambridge, MA)
- …superior customer service for all existing and potential new Takeda Call Center users + Strengthen relationships with stakeholders and gather feedback to ... patients, our people, and the planet. As our Genesys Call Center Platform Owner Platform, you are...to meet business requirements. + Managing of the global Service Provider + ITSM Incident, Request and Change Management… more
- State of Massachusetts (Boston, MA)
- …to other Commonwealth government resources.Primaryresponsibilitiesandduties include:assisting consumers who call the hotlineor email customer service ... to serve our citizens. *_About the Role:_* The OfficeSupportSpecialistII("Consumer Call Center Information Specialist")worksin theOffice of Consumer Affairs… more
- LogixHealth (Bedford, MA)
- Purpose Provide supervision to Patient Call Center and provide backup support to Call Center Reps and Manager when work load requires. Duties and ... as needed 4. Answer questions from Team Leads and Call Center Reps 5. Enforce the existing...writing 5. Ability to speak effectively before groups of customer or fellow employees 6. Ability to apply common… more
- LogixHealth (Bedford, MA)
- …software experience required. Experience One to two years related call center experience preferred; customer service experience required. Specific Job ... $1,000 SIGNING BONUS Purpose LogixHealth is seeking a Call Center Representative in our Patient...calls from patients and give a high level of customer service while maintaining a satisfactory response… more
- Lincoln Financial Group (Boston, MA)
- …Role at a Glance** We are excited to bring on a **Manager** to join the Call Center supporting our Retirement Plan Services organization to work in a remote ... Details_ As a Manager within the Retirement Plan Services Call Center , you will manage an assigned...build relationships cross functionally that lead to providing excellent customer service , increasing revenue, and reducing risk.… more
- IQVIA (Boston, MA)
- …degree or higher preferred. + Minimum of 2+ years' experience in customer service in a call center or health care environment required (Examples: ... Manager when Program Manager is out or leading conference call . + Ability to serve as an "ACSS Delegate"...Previous experience in Patient Support Services (Hub) + Previous Customer Service experience in the healthcare field… more
- Transdev (Medford, MA)
- …overview video athttps://youtu.be/ilO5cv0G4mQ $20.00/hour!! This role is on site at our call center . Comprehensive health insurance benefits and 401k. There is ... school diploma or equivalent, such as GED, required + 1 year or more of customer service experience preferred. + Ability to read, comprehend and understand maps.… more
- Waste Connections (Westborough, MA)
- …we are privileged to serve. **Requirements:** + 2 years of Customer Service experience in a high call volume atmosphere. + Experience with Microsoft ... Harvey & Sons** is looking for a High Energy ** Call Center Representative** to join the team...Previous waste experience would be a huge plus! The Customer Service Representative (CSR) fields calls from… more