- Hilton (Boston, MA)
- Oversees front desk operations\. Provides guest service, guidance and leadership to ensure consistent customer service is provided\. Assigns and instructs ... Monitors lobby traffic to make staffing adjustments accordingly\. Resolves customer complaints\. Trains, supervises, schedules and assists in evaluating staff\.… more
- Ophthalmic Consultants of Boston (Quincy, MA)
- …a passion for providing outstanding customer service! We are currently looking for Front Desk Lead for our Quincy office. The schedule is Monday Through ... their careers. Can we help you with yours? The Front Desk Lead will be responsible for...the patient's volume and flow. + Assists Revenue Cycle Supervisor or Regional Business Manager in training or mentor… more
- Dana-Farber Cancer Institute (Boston, MA)
- The Jimmy Fund Front Desk Clinic Coordinator reports to the Scheduling Supervisor in pediatrics and is responsible for timely completion and accuracy of ... but are not limited to, staffing the Jimmy Fund Clinic Front desk , liaising among patients/families/providers/leadership; utilizing institutional and technical… more
- VCA Animal Hospitals (Stoughton, MA)
- …reports. * Assist in the development and delivery of employee evaluations for the front desk with hospital manager. * Assist in the development, implementation ... Client Service Supervisor We are seeking a highly experienced Client...can demonstrate the importance and understanding of high quality customer service. Skills and Qualifications * Excellent knowledge of… more
- HomeSafe Alliance (Boston, MA)
- …arise.** **HomeSafe Alliance** is looking for a highly skilled and motivated **Overnight** ** Customer Care Supervisor ** to provide support to the Customer ... Service Supervisor will oversee and help customer service employees in performing their duties, such as...from assignment to delivery. You will work on the front lines to build out an exceptional customer… more
- CBRE (Boston, MA)
- …training preferred. Minimum of 4+ years of related (eg Front Desk , Concierge, Hospitality, Room Management, or Customer Service) roles preferred. Prior ... Workplace Experience Supervisor - Cambridge, MA Job ID 183424 Posted...Role type Full-time Areas of Interest Administrative, Communications/Public Relations, Customer Service, Executive Management, Facilities Management, Legal, Project Management,… more
- VCA Animal Hospitals (South Weymouth, MA)
- …will join a team of supervisors to help guide, train, and nurture our ever growing front desk administration team. Working side by side with the team, the ... Client Service Professional to join our active management team as ** Customer Service Supervisor ** . In this leadership role, you will work closely with… more
- East Boston Neighborhood Health Center (East Boston, MA)
- …to register patients at a quick pace to avoid long lines forming at the front desk without comprising the quality or accuracy of the information entered in ... local community. From the nurses and physicians on the front line of patient care, to the managers who...of patient care. This includes the delivery of exceptional customer service and the accurate and comprehensive collection, verification,… more
- Beth Israel Lahey Health (Peabody, MA)
- …clear messages, handles requests for information and research issues. + Provides front desk coverage. Greets patients, registers patients verifying health ... people's lives.** Position Summary: Under the general supervision of the designated supervisor (depending on the location) and in collaboration with a clinical… more
- Beth Israel Lahey Health (Peabody, MA)
- …clear messages, handles requests for information and research issues. Provides front desk coverage. Greets patients, registers patients verifying health ... difference in people's lives.** Under the general supervision of the designated supervisor (depending on the location) and in collaboration with a clinical overseer,… more
- Dana-Farber Cancer Institute (Boston, MA)
- …in accordance with the DFCI Customer Service Standards + Performs front desk check-in functions: verifies patient identification; prints patient wristbands; ... Under the direction of the Manager and Supervisor of Imaging Support Services, this mission critical...outside imaging into PACS, being responsible for offering exemplary customer service and resolving and triaging issues presented during… more
- Children's Hospital Boston (Boston, MA)
- …non-patient facing (admin tasks / telephone / billing/invoice) work and patient facing ( front desk coverage) primarily for lunch and urgent coverage needs. The ... for: + Patient Encounter Management: + Provides positive and effective customer service that supports unit operations. + Collaborates with referring providers… more
- Dana-Farber Cancer Institute (Boston, MA)
- …schedulers + Maintains confidentiality of Protected Health Information (PHI) + Performs front desk check-in and check-out functions (may defer complicated ... This role enjoys working in a busy clinic setting, offering exemplary customer service, and managing complex high-volume scheduling tasks while balancing multiple… more
- Dana-Farber Cancer Institute (Newton, MA)
- …in accordance with the DFCI Customer Service Standards + Performs front desk check-in functions: verifies patient identification; prints patient wristbands; ... uploading outside imaging into Epic, being responsible for offering exemplary customer service and resolving and triaging issues presented during both face-to-face… more
- CareWell Urgent Care (Cambridge, MA)
- CareWell Urgent Care is seeking a dependable per-diem front desk registration clerk for our urgent care facility in Cambridge, MA. Our ideal candidate is ... contain costs, and improve service (giving information to billing supervisor monthly) + Report any problems or concerns to...High school diploma or equivalent + 1-3 years of customer service experience in a medical practice or retail… more
- Extra Space Storage (Dorchester, MA)
- …Lead, Customer Service Manager, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (ie car rental, RV ... day-to-day operations of one or more sites. + Develop customer relationships by identifying their storage needs and providing...Key Holder or Key Carrier, Retail or Shift Supervisor , Sales Lead, Customer Service Team… more
- Children's Hospital Boston (Boston, MA)
- …be responsible for: + Check In / Check Out: + Providing support for the front desk (check in/out, collecting co-payments, etc.) and covering as needed for the ... and visitors. + Monitoring daily schedule and coordinating flow with clinicians/ supervisor . + Facilitating and directing communication with Financial Counseling. +… more
- Beth Israel Lahey Health (Boston, MA)
- …or training sessions as assigned. Intermittent phone and reception coverage at front desk . Attends and participates in staff meetings. **Required ... general instructions and procedures as provided. Work is monitored by supervisor /manager. 4. Written Communications: Ability to communicate clearly and effectively… more
- Beth Israel Lahey Health (Boston, MA)
- …**Essential Responsibilities:** 1. Plans and oversees work assignments and schedules for front desk and clinical support areas to meet daily operational ... difficult and/or unpredictable situations. Work progress is monitored by supervisor /manager. 4. **Written Communications:** Ability to communicate clearly and… more
- Kimpton Hotels & Restaurants (Cambridge, MA)
- …items (hair dryers, ironing boards, irons, etc.) to guest rooms upon request from the front desk . + Get assignments, keys, pager, and special guest requests from ... your supervisor at the beginning of your shift. + Check...Diploma is preferred. + 1 year of experience in customer service or similar position. + Previous housekeeping experience… more