- Boston Public Schools (Boston, MA)
- …hire will not be confirmed until the position is vacated. BPS Department of Transportation Monitor Unit Customer Service Team Lead Position The Monitors ... Recipient's Name Recipient's Email Your Name Your Email Send me a copy Monitor Unit Customer Service Team Lead (SY24-25) (Anticipated Vacancy) Job… more
- Harvard University (Cambridge, MA)
- … in full compliance with all food, occupational safety rules and regulations and customer service expectations. + Ensures high standards are consistently met via ... Develop and maintain positive and professional relationships with students. Provide outstanding customer service and ensure specialty diets and other nutritional… more
- Cayuse Holdings (Boston, MA)
- …business process outsourcing, data services, and professional services. **Primary Focus** The Service Desk Agent provides customer service solutions within ... the Core Values of Cayuse. **Responsibilities** **Job Responsibilities** + Provides high-quality customer service to the client, for the efficient resolution of… more
- Cayuse Holdings (Boston, MA)
- **Overview** The Service Desk Agent provides customer service solutions within service level agreements using company and project quality and quantity ... the Core Values of Cayuse. **Responsibilities** + Provides high-quality customer service to the client, for the...improvement through ongoing collection of data and information regarding customer requirements + Monitor and report on… more
- State of Massachusetts (Boston, MA)
- …Executive Director as necessary. In addition, the Assistant Executive Director also oversees the customer service interactions of the Unit staff and serves ... our citizens. *_About the Role:_* The Public Safety Licensing Unit (" Unit ") is one of DOL's administrative...* Recruit, screen, and interview for staff positions. *Oversee customer service response.* * Oversee all staff… more
- Harvard University (Cambridge, MA)
- …knowledge of current food trends. + Demonstrated ability to deliver exceptional customer service . + Strong communication (verbal, written, interpersonal) skills ... in full compliance with all food, occupational safety rules and regulations and customer service expectations. + Ensure high standards are consistently met via… more
- Beth Israel Lahey Health (Danvers, MA)
- …consultation with the Medical Director; application of Quality Assurance and Customer Service Programs, implementation of Utilization Review mechanisms; ... interest and willingness to work in a multicultural setting and must share a customer service orientation. Identifies and resolves problems in a timely manner;… more
- Siemens Energy (Braintree, MA)
- …Services (TMS) process achieves beneficial customer objectives including better unit reliability, shorter outage duration, higher service quality and safety, ... or District Service Manager.** + **Resolution of customer issues based on operating experience, unit ...will be based on TMS process flow and will monitor critical steps in outage planning process.** + **Support… more
- Sodus Rehab & Nursing Center (Everett, MA)
- …. Identify learning needs of the nursing staff . Plan, schedule and conduct unit -based in-services as needs are identified . Monitor assigned personnel to ensure ... to the Director of Nursing the equipment and supply needs of the department . Monitor nursing procedures to ensure that nursing service supplies are used in an… more
- Harvard University (Cambridge, MA)
- …high-energy and changing work environment with minimum supervision. + Strong customer service orientation with enthusiasm for delivering excellent work. ... - MA - Cambridge Business Title:Sponsored Research and Finance AdministratorSub- Unit : Salary Grade (https://hr.harvard.edu/salary-ranges#ranges) :057Time Status:Full-time Union:00 - Non… more
- City Winery (Boston, MA)
- …**General Operations** + Oversee and manage all aspects of multi- unit operations and all associated internal departments. Ensure successful execution ... Winery principles and commitment to quality food, wine, and service + Lead by example and enforce Company policies,...company and business goals. + Oversee or directly handle customer related issues through email, phone and in person… more
- Beth Israel Lahey Health (Boston, MA)
- …of customer service and staff training to meet customer service standards and expectations for the assigned unit (s). Resolves service issues in ... the end users is key to providing top quality customer service . The Materials Department is responsible...conversion rates. Contacts customers on a daily basis to monitor any service concerns individual departments may… more
- Harvard University (Cambridge, MA)
- …in Aquatics. Additional Qualifications and Skills: + Excellent communication, interpersonal and customer service skills are required. + Ability to prioritize and ... Position Description: 1. Lifeguard Training + Plan and deliver in- service training for lifeguards and monitor staff....staff. Ensure compliance to written expectations. + Provide superior customer service to all visitors to the… more
- Harvard University (Cambridge, MA)
- …knowledge of current food trends. + Demonstrated ability to deliver exceptional customer service . + Strong communication (verbal, written, interpersonal) skills ... in full compliance with all food, occupational safety rules and regulations and customer service expectations. + Ensures high standards are consistently met via… more
- Beth Israel Lahey Health (Boston, MA)
- …of customer service and staff training to meet customer service standards and expectations for the assigned unit (s). Resolves service issues in ... rates. 4. Contacts customers on a daily basis to monitor any service concerns individual departments may...impact the operations of one or more departments. 8. ** Customer Service :** Ability to provide a high… more
- State of Massachusetts (Boston, MA)
- …position requires the ability to efficiently process tickets while delivering excellent customer service . The successful candidate will have excellent verbal and ... communication skills; a professional and positive demeanor with a customer service approach to problem solving, and...software . Generate daily and ad hoc reports and monitor for trends . Review and edit material including… more
- State of Massachusetts (Boston, MA)
- …simultaneously to successful completion. * Ability to provide and support excellence in customer service including the ability to respond to escalated client ... units are functioning optimally. * Lead the development and improvement of unit specific standard operating procedures and support the learning and development of… more
- Beth Israel Lahey Health (Charlestown, MA)
- …: Ability to lead operational initiatives to meet or exceed customer service standards and expectations in assigned unit (s) and/or across multiple areas in ... excellent organizational and communications skills; successfully meets project deadlines; provides outstanding customer service ; is a team player and maintains a… more
- Carrington (Boston, MA)
- …of a formalized process of selecting, monitoring, and auditing the third-party service providers. Establish department procedures and processes and train the staff ... accordingly. Monitor and report on SLA compliance and other contractual...and internal policy by ensuring activities adhere to established service level. + Oversee vendor scorecard meetings to ensure… more
- Harvard University (Cambridge, MA)
- …needed. Additional Information: Duties and Responsibilities continued 8. Oversee and monitor service provider/vendor performance under all operating agreements ... Office Location:USA - MA - Cambridge Business Title:Assistant Chief EngineerSub- Unit :Energy & Facilities Salary Grade (https://hr.harvard.edu/salary-ranges#ranges) :059Time Status:Full-time Union:00… more