- SMX (Boston, MA)
- Oracle Customer Support Desk Agent (3600)at SMX(View all jobs) (https://www.smxtech.com/careers/) United States Creoal has recently become a proud ... to deliver cutting-edge digital transformation solutions. We are looking for an Oracle ** Customer Support Desk Agent** . **Candidates for this… more
- Beth Israel Lahey Health (Charlestown, MA)
- …services align with BILH needs. 3. Exhibits commitment and accountability to coordinate customer support issues and ensure timely response, positive outcomes and ... Tier 1 support position is responsible for all aspects of customer requests and incident management. This includes logging, triaging, resolving, and timely… more
- SAIC (Hanscom AFB, MA)
- …**Site Support Technical Specialist** to join our Cloud One team on a 24/7 support desk . The selected candidate will create and triage Tier 1 and Tier 2 ... Account Creator POC for of SAAR C1FAMS/R4 process + Support other service desk activities as needed... with hardware, software, and application problems including both customer telephone support as well as electronically… more
- Marriott (Boston, MA)
- …quality control of application functional design, usability, functionality, and implementation. + Advises support desk on change management as it relates to ... You will make decisions on complex, non-routine requests to support analytics based decisioning by Marriott business teams. If... + 2 to 5 years of experience using Oracle Integration Cloud (OIC) and/or Oracle SOA… more
- Verint Systems, Inc. (Boston, MA)
- …service. + Must be able to work a **_rotating day shift_** , 8 hours in the day. The Support desk is open from 6 am - 6 pm MST to assist our customers. + ... level technical support persons to assist with problem resolution and/or customer management. + Develops and authors knowledge base articles/tech notes that will… more
- Cornerstone onDemand (Boston, MA)
- …revenue accounting close, you will partner with other finance teams, sales, and deal desk as necessary to support on revenue transactions and accounting issues. ... The role includes responsibility for deal support , reviewing contracts & providing revenue related guidance during...guidance in revenue documentation. + Liaise with Legal, Deal Desk , Billings and/or Sales to resolve any issues identified… more
- SHI (Boston, MA)
- …trends, and seek personal and professional growth. Embracing a customer -focused, adaptable, and collaborative mindset, along with demonstrating accountability, ... in our offices or yours. **Responsibilities** Include, but not limited to: + Build, support and implement a wide range of solutions using platform services for both… more
- Harvard University (Cambridge, MA)
- …systems and applicant tracking systems (eg, PeopleSoft); financial databases (eg, Oracle ); customer relationship management databases (eg, Salesforce) is ... + Able to work in a complex, fast paced, deadline-oriented customer -focused environment with frequent interruptions. + Must demonstrate meticulous attention to… more