- State of Massachusetts (Everett, MA)
- …are responsible for implementing complaint management procedures through the Department's Problem Resolution System and providing technical assistance ... to work as an Educational Specialist C on the Problem Resolution Team in the Everett office....issues and concerns, and guide them to avenues of resolution including into the PRS system as… more
- Advocates (Westborough, MA)
- …Maintain linkages with community services by providing documented case consultations and problem resolution , and referring individuals to appropriate services. + ... crisis assessment, and intervention using their knowledge of de-escalation and problem -solving techniques. Advocates Co- Response Clinicians provide a very… more
- Advocates (Natick, MA)
- …Maintain linkages with community services by providing documented case consultations and problem resolution , and referring individuals to appropriate services. + ... the ideas and contributions of our staff. The Jail Diversion Program (JDP) Co- Response Clinician works in conjunction with the local police department to provide… more
- Marriott (Boston, MA)
- …requirements and hospitality culture + Good process management, negotiating, influencing and problem resolution skills + Proven ability to effectively prioritize ... Coordination: Collaborate with various teams to address requirements related to issue resolution , ensuring quick response times, and minimizing customer impact… more
- Eversource Energy (Westborough, MA)
- …Planning Engineer position will analyze, plan, and design natural gas distribution systems using engineering principles, hydraulic models, and system knowledge\. ... systems + Verify hydraulic model performance using actual system flows/pressures & calibrate hydraulic models using statistical regression analyses of… more
- Ryder System (Boston, MA)
- …the areas of response , throughput, and availability + Remedy incident ticket problem resolution + Participate in 24x7 on-call rotation + Implement network ... incidents + Network upgrades, and routine hardware configuration + Daily maintenance and problem resolution on the LAN/WAN environment + Participate in 24x7… more
- Boston Public Schools (Boston, MA)
- …Family and Community Advancement. The Helpline serves as a hub of information, communication, problem resolution and system access for those who have ... launched the BPS Helpline, a centralized information and complaint resolution system designed to provide our constituents...Support critical incidents effectively as a member of the response team in adherence with emergency response … more
- Pegasystems (Boston, MA)
- …you'll help develop processes that drive proactive, automated detection and incident response tactics to support the quick resolution of cloud security ... and external security threats. The CSOC provides detection, monitoring, and incident response services for Pega Cloud. **Picture Yourself at Pega:** Pega is a… more
- SHI (Boston, MA)
- …knowledge of IT support processes and methodologies, including incident management and problem resolution . + Problem -solving and Analytical Thinking: ... of IT support processes and methodologies, including incident management and problem resolution . + Communication and Collaboration: Excellent communication and… more
- Highmark Health (Boston, MA)
- …and resolves system design weaknesses. Troubleshoots and manages the resolution of issues related identities, systems , access, accounts, authentication, ... information and requirements and interpreting the data to facilitate the resolution resolving systems design weaknesses, leading teams in discussions and… more
- Honeywell (Canton, MA)
- …to various contract customers. + Resolve customer issues and avoid litigation through problem resolution and negotiation. + Monitor and manage financial status ... Honeywell Building Technologies (HBT). HBS installs and maintains the systems to help keep buildings and facilities safe, secure,...Provide M&V support to the development team during HBS response to RFPs/RPQs for ESPCs. + Help estimate M&V… more
- Elevance Health (Boston, MA)
- …evaluation and response to new networking attacks; + Develops security incident response plans and strategies. + Provides trouble resolution and serves as ... information security procedures, standards and technologies. + Maintains security incident response plans; represents major upgrades and business system … more
- Eversource Energy (Dorchester, MA)
- …committees and at conferences\. + Assists operations management in the coordination of response to system emergencies and participates in event review teams and ... This role develops and implements Eversource System Operations Training\. Training includes both classroom and on\-the\-job training and incorporates both conceptual… more
- Brockton Hospital (Brockton, MA)
- …calls to appropriate vendor organizations for repairs and service on all telecommunications systems (ie, NEC SV9500 phone system , in-house and external Pager ... / or Charge Operator (if applicable) operates a Switchboard and Communication system in a Hospital environment. Manages a professional relationship with all related… more
- ITW (Norwood, MA)
- …**are some of what we are looking for.** This position is responsible for problem analysis, documentation, resolution , as well as execution and management of IT ... Participating as a member of the Cyber Security Incident Response Team, responding to and helping manage cyber security...system logs and identifying potential issues with computer systems . + Performing routine audits of systems … more
- Blue Cross Blue Shield of Massachusetts (Boston, MA)
- …focus on API/EDI/EDA integration. Your unwavering commitment to troubleshooting and problem -solving excellence will play a crucial role in maintaining the integrity ... and performance of our healthcare systems . In this key role, you will not only...Flex persona. Your Day to Day + Oversee the resolution of complex technical issues, ensuring timely and effective… more
- GE Vernova (Foxborough, MA)
- …etc.) + Strong organizational and project management skills + Strong analytical and problem resolution skills + Excellent knowledge of Network Management (SNMP, ... to resource performance and leverage data to predict overall system capacity while automating load placement to avoid outages...failure points in services to model risk level and resolution steps if failure occurs. + Assist in driving… more
- Envista Holdings Corporation (Boston, MA)
- …and technical support to customers for Ormco's digital portfolio suite. + Provides quick response and resolution to customers' requests. + Be seen as the ... to measure to track progress; sets up visual management systems to track progress and facilitate problem ...approved by the Global Talent Acquisition leader and in response to a specific job opening. Envista will not… more
- ThermoFisher Scientific (Cambridge, MA)
- …approach: applies root cause analysis (RCA), critical thinking and problem -solving skills to identify site processes failure and corrective/preventive actions ... issues to clinical management expeditiously and follow all issues through to resolution . May need to maintain regular contact between monitoring visits with… more
- Amazon (North Reading, MA)
- …detailed, customer-oriented service to our internal Amazon Customer. - Create and maintain problem resolution procedures and identify need for new tools to ... are seeking exceptional and self-motivated individuals to support the Amazon Robotics system - ensuring optimal safety performance of critical global operations. In… more