- Federal Reserve Bank (Boston, MA)
- …an ITSM ticketing system (ServiceNow, Remedy, etc ). + Experience with ITIL processes ( Incident , Request, Problem , Event , and Change Management). + Excellent ... should be discussed during the interview process. As a Senior Engineer, Technical Assistance Center (TAC) in FedNow's Technical...or product implementation while also solving an incoming customer incident or request. As a member of the Technology… more
- Synchrony (Boston, MA)
- …recovery plans to ensure the resilience of our IT infrastructure in the event of disaster or disruption. You will our Disaster Recovery (DR) Testing Program, ... with cross-functional teams to integrate IT DR considerations into incident response plans + Lead and coordinate disaster recovery...standards to ensure data integrity and availability in the event of a disaster + Monitor and report on… more