- Beth Israel Lahey Health (Charlestown, MA)
- …includes logging, triaging, resolving, and timely follow up of service requests/incidents. The Senior Service Desk Analyst interacts with all levels ... service and various information technology areas. On a day-to-day basis, the Senior Service Desk Analyst ensures proper operation and support of… more
- Sevita (Boston, MA)
- …that positively impacts the lives of the individuals it serves? As the Senior Analyst for Applications Programming, you are responsible for new initiatives ... within the project tools + Support production applications by responding to service desk assignments, tracking problems/issues, and following up with customers… more
- MS Walker (Norwood, MA)
- …and enhancements to existing solutions. + Participate as a member of the service desk to troubleshoot complex application issues related to legacy ERP, ... Walker, a fine wine and spirits distributor, is seeking a Business Application Analyst (BAA) to join our growing information technology team. As the principal… more
- Tufts Medicine (Burlington, MA)
- …a limited number of technical areas, with close input and oversight from senior technical team members and/or manager. 2. Maintains existing policy and procedures ... support, to troubleshoot and resolve system issues escalated by the Help Desk . 8. With managerial oversight, leads small projects. **Physical Requirements** **:** 1.… more
- Staples (Framingham, MA)
- …regarding Prospect Desk processes and deployments. + Provide a support service and interface directly with the Business Development sales leaders. + Strategic ... directly with the field sales team regarding all Prospect Desk performance metrics and process enhancements. + Ability to...the overall business strategy. + Change Management: Following the senior leadership approvals, this analyst is also… more