- Beth Israel Lahey Health (Charlestown, MA)
- …logging, triaging, resolving, and timely follow up of service requests/incidents. The Service Desk Analyst interacts with all levels of BILH colleagues ... service and various information technology areas. On a day-to-day basis, the Service Desk Analyst ensures proper operation and support of PC's, printers,… more
- Carrington (Boston, MA)
- …our amazing team and work remote, prefer someone living in PST zone.** The Wire Desk Analyst l will be responsible for assisting the Treasury department with its ... initiatives and projects, such as bank account management, banking service enhancements, system reconciliations, and system administration. Perform all duties… more
- Marriott (Boston, MA)
- …(call or email) to resolution for the supported Marriott business applications in the Service Desk portfolio. + Acts as subject matter expert for Application ... This is a temporary position. **JOB SUMMARY** The Senior Analyst acts as a support subject matter expert identifying...inquiries per department policy. + Creates and updates Help Desk incident or service tickets as defined… more
- Optiv (Boston, MA)
- …remote support of end-user assets. + Perform operational responsibilities of the Service Desk within agreed SLAs (Distribute reports, monitor activities, respond ... between days,_ _mids_ _, and nights._ The Sr. Threat Analyst will provide deep level analysis for client investigations...with our Technology Engineers, Architects, and Threat Analysts to service customers. **How you'll make an impact** + This… more
- Atrius Health (Newton, MA)
- …andmaintainsdatabases. * Troubleshoots problems and questions generated by users via Help Desk tickets or Customer Service Requests. * Prioritizes and implements ... SUMMARY Under general supervision, provideshighly complexfunctional and technical systems analyst support for Epic SuiteofApplications. Serves as a liaison between… more
- Cayuse Holdings (Boston, MA)
- …Cayuse. **Responsibilities** + Support and respond to incidents working with the the Service Desk and Desktop support teams + Oversee incident documentation, ... time to market. **Primary Focus** The ITSM Incident Response Analyst will have strong Service Now skills...a high energy IT environment working closely with IT Service Desk , and IT Operations support +… more
- Cayuse Holdings (Boston, MA)
- …Respond to and resolve issues focusing on the Microsoft environment and AWS + Support Service Desk and other members of the Desktop support team + Document SOPs ... increased profitability and accelerated time to market. **Primary Focus** The Desktop Analyst Provide day-to-day operational service and support for defined… more
- Kelly Services (Boston, MA)
- Kelly Services is currently seeking for a **Desktop Support Analyst ** for one of our top clients in Boston **, MA.** **JOB TITLE: ** Desktop Support Analyst ... system. Provide timely and professional PC and peripheral support via phone, desk -side, or remote connection. Support includes hardware and software installation and… more
- Constellation (Boston, MA)
- …package that includes bonus and 401(k). **Primary Purpose of Position** **The Sr. Analyst , Retail Pricing** position will be primarily responsible for: + Support of ... electricity products remain accurate and competitive + Provide a high level of service including thorough and insightful responses in a timely fashion for all… more
- TEKsystems (Weymouth, MA)
- Description: The Business Application Analyst will report to the Workday and IS Applications Supervisor. This role is responsible for assisting in the design, ... on-call coverage as assigned. * Serve as business application analyst to support internal business initiatives. * Provide support...Provide support as assigned via the hospital IT help desk ticketing system. Resolve incidents in a timely fashion… more
- Xerox (Framingham, MA)
- Software Technical Support Analyst **General Information** Press space or enter keys to toggle section visibility City Framingham State/Province Massachusetts ... of the contract. The Technologist is an enabler to achieving measurable service levels, as documented per individual account contract requirements. The position… more
- Robert Half Technology (Boston, MA)
- Description We are offering a contract employment opportunity for a Help Desk Analyst I in Boston, Massachusetts. This role primarily revolves around providing ... issues. * Using knowledge about operating systems to find solutions. * Offering service desk support to all end users. Requirements * Proficiency in 'About Time'… more
- Robert Half Technology (Boston, MA)
- Description We are offering an exciting opportunity for a Help Desk Analyst in Boston, Massachusetts. The role will involve providing technical support, ... Manage Answering Inbound Calls, providing prompt and effective customer service . Requirements * Minimum of 2 years of experience...Minimum of 2 years of experience as a Help Desk Analyst or in a similar role.… more
- TEKsystems (Boston, MA)
- We are looking for a Desktop Support Analyst to provide technology assistance for a wide range of IT services to our colleagues, over the phone, remotely, and in ... and find ways to enhance efficiency and quality of service to our colleagues. You Are: Customer oriented -...opportunities for process improvement and work with the Help Desk and greater Technology Team to achieve these goals.… more
- BHI Energy (Weymouth, MA)
- …BHI Energy BHI Energy is a broad umbrella organization with a complete service offering that covers all facets of Power Generation through the entire Electrical ... on multiple end markets, united by our level of service and quality, our unique partnership approach to our...a great work culture! As a Compensation and Benefits Analyst you must have will have a strong eagerness… more