- Brockton Hospital (Brockton, MA)
- …and dispatching of a wide variety of service requests from the customers of the Service Response Center to the staff of the departments that the SRC ... the hospital facility and services. Must be prompt, courteous, and customer service oriented in all interactions with patients, visitors and co-workers. Collaborates… more
- State of Massachusetts (Boston, MA)
- …The Department of Early Education and Care (EEC) is currently seeking a Bilingual Contact Center Service Representative who is fluent in Spanish. The Contact ... Center Customer Service Representative is an integral part of...the Department of Early Education and Care (EEC) first response customer service strategy. The main duties… more
- LogixHealth (Bedford, MA)
- $1,000 SIGNING BONUS Purpose LogixHealth is seeking a Call Center Representative in our Patient Call Center . The person in this role will represent our ... from patients and give a high level of customer service while maintaining a satisfactory response rate...experience required. Experience One to two years related call center experience preferred; customer service experience required.… more
- Milford Regional Medical Center (Milford, MA)
- …or holidays Statement of Purpose: The primary function of the Customer Service Representative is to handle incoming patient-related calls, address patient ... billing questions and concerns by conducting appropriate research and by providing a response in a timely and professional manner. Works closely with the billing… more
- Beth Israel Lahey Health (Chelsea, MA)
- …supervisors; communicate effectively in basic English with patients, families and medical center staff in response to routine questions. 3. **Knowledge:** ... for patients and visitors in an outpatient unit and provides excellent customer service through clear communication. Reports to the manager with input from assigned… more
- Children's Hospital Boston (Boston, MA)
- …and scheduling issues. + Responds to patient's needs, and situations requiring escalated service response . + Training: + Participates in the development of ... the Center for Communication Enhancement. The Sr. Patient Experience Representative will be responsible for: + Patient Encounter Management: + Provides positive… more
- Children's Hospital Boston (Boston, MA)
- …and scheduling issues. + Responds to patient's needs, and situations requiring escalated service response . + Training: + Participates in the development of ... the Center for Communication Enhancement. The Sr. Patient Experience Representative will be responsible for: + Patient Encounter Management: + Provides positive… more
- Beth Israel Lahey Health (Boston, MA)
- …supervisors; communicate effectively in basic English with patients, families and medical center staff in response to routine questions. + **Knowledge:** Ability ... you're making a difference in people's lives.** The Practice Representative will support the Cardiology Department at Beth Israel...support the Cardiology Department at Beth Israel Deaconess Medical Center in Boston, MA. This is a full-time role,… more
- Tufts Medicine (Boston, MA)
- …come through x64357. **II.** PRINCIPAL DUTIES AND ESSENTIAL FUNCTIONS **:** + As a call center representative at Tufts Medical Center you will be a key ... for the ongoing and uninterrupted flow of calls within the Tufts Medical Center complex through use of the electronic telephone consoles Performs routine duties that… more
- Live Nation (Mansfield, MA)
- …at the Xfinity Center is primarily responsible for providing excellent customer service , crowd control, searches at our entrance gates, and helping to maintain a ... at least 18 years of age + Prior customer service experience a plus + Strong strategic thinking and...reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited… more
- Boston University (Boston, MA)
- The Career Success Coach will lead one of the Center for Career Development's (CCD) industry-focused Career Communities (a community of practice for students, ... Essential Functions + Serve as primary lead and campus representative for a designated Career Community. Develop and implement...colleagues. Develop and update career materials and resources in response to new developments in the field and current… more
- Live Nation (Mansfield, MA)
- …are clean from any debris before doors open + Display the "heart of service " attitude + Read and interpret equipment manuals and work orders to perform required ... basic maintenance and service . + Use a variety of hand and power...reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited… more
- Beth Israel Lahey Health (Boston, MA)
- …any special needs or requests of patients or nursing to the Customer Service Representative and/or managers (ie education, food consistency changes, food ... supervisors; communicate effectively in basic English with patients, families and medical center staff in response to routine questions. 6. Knowledge: Ability… more
- Harvard University (Cambridge, MA)
- …required. + Minimum eight (8) years of progressive management experience in an effective service group in a mid- to large-scale operation with high standards for ... service delivery and customer care. + Demonstrated proficiency using...with constrained resources on tight deadlines or in emergency response roles. + Demonstrated ability to develop favorable interpersonal… more
- Harvard University (Cambridge, MA)
- …in a unionized environment. + The position requires experience working in a customer-oriented service business and the ability to work well as a team member, and a ... Collaborate with faculty representatives, architects, consulting engineers, and Campus Service personnel on construction/renovation projects, problematic issues, energy conservation… more
- Harvard University (Cambridge, MA)
- …construction activities + Responsible for participation in emergency management and response (eg planning, training, simulation, activation, actual response , and ... and procedures necessary to job performance + Oversee and monitor service provider/vendor performance under all operating agreements or contracts and ensure… more
- Harvard University (Cambridge, MA)
- …CBAR Programming SOPs with responsibility for document revisions, CAPA management, response to internal audit, statistical programming representative for ... (knowledge of R is desirable) + Strong team player that has a customer service approach and is solution-oriented + Strong attention to detail + Experience working… more
- State of Massachusetts (Brockton, MA)
- …For help logging into/resetting your MassCareers profile, call the Employment Service Center at *_617-979-8500_* for assistance. For questions regarding ... and budgetary matters, including the provision of 24-hour emergency on-call response capacity. Job Responsibilities: (The duties and responsibilities stated are a… more
- Fenway Health (Boston, MA)
- …to join our team of mission-driven nurses at our outpatient community health center . As a Medical Assistant, you will provide direct patient care, support for ... clinic functions to ensure our patients receive the highest quality care. Representative Duties: Provides direct patient care, using clinical and office procedures… more
- Live Nation (Mansfield, MA)
- …jump in and help whenever necessary. All employees have a leading role in the service experience of our guests. That's why SAFETY for employees and guests is our ... every corner and look to create ENCORE moments of service excellence for everyone. And our commitment to EFFICIENCY,...a Lifetime Experiences for our Fans. THE ROLE: Xfinity Center is seeking a Venue Sustainability Manager to help… more