- Beth Israel Lahey Health (Boston, MA)
- …BILH team, you're not just taking a job, you're making a difference in people's lives.** Service Response Center Representative - Per Diem 6:00 AM-2:30 ... of a wide variety of service requests from the customers of the Service Response Center to the staff of the department that the SRC serves. This… more
- Blue Cross Blue Shield of Massachusetts (Hingham, MA)
- …affordable, and equitable healthcare with an unparalleled consumer experience. As a Provider Service Representative , you will be at the heart of the consumer ... of the company! What you'll do As a Provider Service Representative , you will resolve telephone and...Service Representatives work in a structured and supportive service center environment and are one of… more
- CVS Health (Boston, MA)
- …and spreadsheets in response to inquiries received. + As a call center inbound representative you will be responsible for taking inbound Brokerage calls ... candidates. Fluency in English and Spanish is required.** **Position Summary** Customer Service Representative is the face of Aetna and impacts members'… more
- Tufts Medicine (Boston, MA)
- **Title:** Patient Service Representative I **Hours:** 16 hours per week; Saturday and Sunday from 3:00 PM to 11:30 PM. **Location:** Onsite at Tufts Medical ... Center **Requirements:** 1 week of full time training orientation...for recommended appointments/procedures, etc. An organizational related support or service (administrative or clerical) role or a role that… more
- Blue Cross Blue Shield of Massachusetts (Hingham, MA)
- …career to make a positive impact to Federal Employees. This is a fast-paced service center environment. No two members, problems, or resolutions are the same. ... service , and performance measurements. + As a call center employee, you'll be available to our members when...to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in… more
- Beth Israel Lahey Health (Boston, MA)
- …supervisors; communicate effectively in basic English with patients, families and medical center staff in response to routine questions. 6. **Knowledge:** ... a high-level of patient satisfaction with regard to customer service , quality of food, accuracy of menu, timeliness of...manner when dealing with all customers of the Call Center . Explains diet and assists patient with appropriate selections.… more
- Beth Israel Lahey Health (Milton, MA)
- …and data accurately and efficiently. Preferred Qualifications & Skills: . Call Center and/or telephone customer service experience . Strong typing skills ... to the patients and the communities we proudly serve. The Patient Access Representative ensures that the patient experience in accessing healthcare at BILH is… more
- Beth Israel Lahey Health (Boston, MA)
- …supervisors; communicate effectively in basic English with patients, families and medical center staff in response to routine questions. 3. **Knowledge:** ... for patients and visitors in an outpatient unit and provides excellent customer service through clear communication. Reports to the manager with input from assigned… more
- Beth Israel Lahey Health (Winchester, MA)
- …supervisors; communicate effectively in basic English with patients, families and medical center staff in response to routine questions. **Knowledge:** Ability ... for patients and visitors in an outpatient unit and provides excellent customer service through clear communication. Reports to the manager with input from assigned… more
- CVS Health (Cumberland, RI)
- …the Cumberland, RI office. + 1 to 2 years of experience working in a Call Center or Customer Service Environment where a high degree of accuracy and attention to ... inquiries by phone, fax and email in a contact center environment. You will have high-volume data entry expectations...Process prescription records in a data entry system in response to fax, mail, and email requests from Regulatory… more
- Clean Harbors (Norwell, MA)
- Clean Harbors is seeking an Emergency Call Center Representative in Norwell, MA to join our safety conscious team. This role will be responsible for operation of ... the 24-Hour Emergency Operations Center . Clean Harbors is the leading provider of environmental,...Service Operations with general administrative needs and Emergency Response (ER) and Non ER calls. High School Diploma… more
- Fresenius Medical Center (Marlborough, MA)
- …intervention as prescribed by physician order or as directed. + Monitor patients' response to dialysis therapy. + Obtain vital signs prior to reinfusion; perform all ... document any intervention for unusual patient status and document patients' response to intervention. + Evaluate patients' vascular access during treatment including… more
- ASM Research, An Accenture Federal Services Company (Boston, MA)
- …requests from stakeholders, determine the needed information, and articulate a response through both phone and email communications. Support Analysts will respond ... require escalation. Most of a Support Analyst's work consists of customer service , email communication, phone communication, and working within spreadsheets and a… more
- Fresenius Medical Center (Boston, MA)
- **Location:** **Boston Medical Center ** + America's 'Most Loved Workplaces' by Newsweek + 70,000+ dedicated employees, 200,000+ patients, 2,600+ dialysis centers, ... performed in accordance with Fresenius Kidney Care and applicable contractual service policy, procedures, standards of nursing practice, state and federal… more
- Fresenius Medical Center (Weymouth, MA)
- …intervention as prescribed by physician order or as directed. + Monitor patients' response to dialysis therapy. + Obtain vital signs prior to reinfusion; perform all ... document any intervention for unusual patient status and document patients' response to intervention. + Evaluate patients' vascular access during treatment including… more
- Fresenius Medical Center (Medford, MA)
- …Kidney Care, policy, procedures, standards of nursing practice, applicable contractual service agreements, state and federal regulations. . Performs all essential ... Performs the implementation, administration, monitoring, and documentation of patient's response to prescribed intradialytic transfusions, including appropriate notification of… more
- Fresenius Medical Center (Roxbury, MA)
- …procedures and training. Supports the FMCNA's mission vision values and customer service philosophy. Supports the FMCNA commitment to the Quality Enhancement Program ... to ensure stable treatment therapy as indicated. + Assesses patients' response to hemodialysis treatment therapy making appropriate adjustments and modifications to… more
- Fresenius Medical Center (Wellesley, MA)
- **PURPOSE AND SCOPE:** Provides nutritional services for the facility's in- center and home patients as applicable in order to maximize the patient's nutritional ... plan of care with involvement of patient/family/caregiver. + Monitors adherence and response to nutrition therapy, adjusts therapy as needed to achieve and sustain… more
- Fresenius Medical Center (Chelsea, MA)
- …and acknowledged in the Medical Record + Initiates or assists with emergency response measures. + Delegates appropriate tasks to direct patient care staff including ... + Supports and promotes the FMCNA's mission, vision, values, and customer service philosophy. + Performs all other duties as assigned by supervisor. **PHYSICAL… more
- Beth Israel Lahey Health (Boston, MA)
- …any special needs or requests of patients or nursing to the Customer Service Representative and/or managers (ie education, food consistency changes, food ... supervisors; communicate effectively in basic English with patients, families and medical center staff in response to routine questions. 6. Knowledge: Ability… more