- Amazon (Seattle, WA)
- …access problems for our customers We are seeking a motivated and multi-talented Customer Experience Lead , who will be responsible for driving continuous ... Description At Amazon Key, we are on a mission to...product/program management, design, sales, operations, finance, legal, business development, customer service, and executive teams to 1)Set up metrics… more
- Amazon (Seattle, WA)
- …an innovative and high-judgement Compliance Specialist to join the Audit & Assurance Excellence team within Amazon Privacy Services. Amazon Privacy Services ... drives product design, tech development, and program mechanisms required for Amazon to comply with global legal and compliance obligations that protect customer … more
- Amazon (Seattle, WA)
- …needs in our new product category - Design and build full-stack solutions for Amazon Autos customers - Deliver novel customer experiences by developing solutions ... a Senior Software Development Engineer to provide thought leadership lead and/or influence the design, implementation and delivery of...This is a critical role for ensuring a bar-raising customer experience for Amazon Autos, an innovative… more
- Amazon (Seattle, WA)
- …jump into a fast-paced, dynamic and fun environment. Key job responsibilities * Lead analytics and insights efforts for Amazon Music Engagement Marketing domain ... * Work as the internal lead analytics consultant for marketing teams and collaborate on...for personalized experiences. DISCO M&G team focuses on accelerating Amazon Music customer growth by empowering Marketing… more
- Amazon (Seattle, WA)
- …discuss your Customer (s) role in their strategy. * Lead a meeting with your Customer and internal Amazon team members to educate them on a new Amazon ... Amazon Vendor Services organization is seeking a Senior Customer Success Manager to shape the future of the...value propositions using a strategic and consultative approach. * Lead business strategy development and design long term account… more
- Amazon (Seattle, WA)
- …measured by existing Amazon Ads tools or methodologies, the BIL Measurement Lead will propose solutions or measurement experiments to help fill these gaps. They ... Description The BIL Measurement Lead will create a framework for consistent and...advertising experiences for brands who invest in media with Amazon Ads, scaling successful campaign elements as new products… more
- Amazon (Seattle, WA)
- …deliver user-friendly experiences that balance velocity with quality, ultimately enhancing Amazon 's customer experience worldwide. We are seeking an exceptional ... Description Amazon IT is a critical component of ...leader to join our team as Senior Manager of Customer Education and Enablement (CE&E). This pivotal role will… more
- Amazon (Seattle, WA)
- …and rearchitecting critical processes to leverage the capabilities of Gen AI. AWS Amazon Q Customer Success Team (Q-CST) members leverage their deep knowledge ... Description AWS is known for its relentless customer obsession. Our Professional Services teams are on...reality using AWS Gen AI services as an enabler. Amazon Q Strategists are dynamic professionals who architect and… more
- Amazon (Seattle, WA)
- …level of customer obsession - Share operational and quality best practices across the Amazon customer service network - Lead and develop a team of ... work with external partners and implement new programs while collaborating with internal Amazon teams to positively impact the customer experience. This is a… more
- Amazon (Seattle, WA)
- Description Amazon Customer Service (CS) is seeking a self-driven Senior Program Manager to set the strategy for organizational and operational excellence ... this role, you will own org-wide headcount management for Amazon CS via Roster, a central Amazon ...CS resources should be invested to drive the greatest customer experience improvements. Key job responsibilities - Own the… more
- Amazon (Seattle, WA)
- …might start by analyzing performance data from digital marketing campaigns for the Amazon Signage Stick. Mid-morning, you could lead a cross-functional meeting ... Description As a Senior Product Marketing Manager for Amazon Device Solutions (ADS), you will spearhead the...own a roadmap of tests to optimize the B2B customer experience, and increase conversion rates. Involved in both… more
- Amazon (Seattle, WA)
- …to: * Consumer Technology: Build new generation features and products for amazon .com, constantly improving the Customer and Seller experience for billions ... Description Come build the future as a Software Development Engineer at Amazon , where you will be inspired working along best-in-class inventors and innovators! You… more
- Amazon (Seattle, WA)
- …to: * Consumer Technology: Build new generation features and products for amazon .com, constantly improving the Customer and Seller experience for billions ... Description As an Amazon Senior Software Development Engineer, you will solve...that facilitate global financial transactions worth billions annually. You'll lead architecture, design, implementation and deployment of large-scale critical… more
- Amazon (Seattle, WA)
- …Category Marketing Team (XCM) is seeking an experienced strategic Senior Social Marketing lead across Amazon and Prime Brand cross-channel marketing. This leader ... and complexity and will have significant impact on our customer experience as well as Amazon 's brand...works closely with teams across the XCM organization to lead social strategy for our Amazon &… more
- Amazon (Seattle, WA)
- …and define customer -centric approaches to envisioning and influencing the creation of Amazon Music experiences. * Lead a team of researchers that inspire and ... experienced Senior UX Research Manager to join us and lead a team of UX researchers who are dedicated...agile environment. * Foster the sharing and synthesis of customer insights across Amazon Music UX researchers… more
- Amazon (Seattle, WA)
- …within a vibrant community of fans. We are looking for an experienced Sr. Product Manager to lead the Home CX team in Amazon Music. The Home page is the front ... candidate will be highly analytical, able to communicate and lead effectively across a broad group of stakeholders including...job responsibilities * Create a vision for Home on Amazon Music grounded in customer research, … more
- Amazon (Seattle, WA)
- …approach. We are seeking a Senior UX Designer to conceive of, plan, lead , and execute new shopping experiences for Amazon customers shopping outside ... - working closely with partners in research, design and product management across Amazon . - Analyze customer behaviors, identify opportunities to solve problems,… more
- Amazon (Seattle, WA)
- …to: * Consumer Technology: Build new generation features and products for amazon .com, constantly improving the Customer and Seller experience for billions ... Description Come build the future as a Software Development Engineer at Amazon , where you will be inspired working along best-in-class inventors and innovators! You… more
- Amazon (Seattle, WA)
- Description Amazon seeks a customer -obsessed leader to own and nurture our relationships with the funds and portfolio companies of Amazon Catalytic Capital ... based on those metrics, and build visibility with senior stakeholders across Amazon . Day-to-day, this individual will identify and lead complex, first-of-a-kind… more
- Amazon (Bellevue, WA)
- Description At Amazon , we are working to be the most customer -centric company on Earth. Amazon Fulfillment Technologies (AFT) powers the physical engine at ... and other processes. So, your work will directly influence Amazon business and customer promise. As a...customers, working as a team, and proactively taking the lead whenever necessary. Our mission is to innovate and… more