- Amazon (Seattle, WA)
- …it with powerful software, and tying it all together to the cloud. As the Quality ( Customer Experience ) Program Manager, you will be responsible for ... program strategy, end-to-end delivery, and communicate results to senior leadership - Work collaboratively with vendor and internal...- 5+ years of program or project management in Quality and Customer Experience . -… more
- Amazon (Bellevue, WA)
- …Sales, and Operations teams that will unlock new business while also delivering a high- quality customer experience . As the primary relationship manager, this ... used to operate Amazon's own freight movements. As a Senior Account Executive, this role will oversee relationships with...the account which includes, but is not limited to, Customer KPI review, revenue quality monitoring, identifying… more
- Amazon (Bellevue, WA)
- …are designed and built for all customers and that they launch at or above our customer experience quality bar across countries and languages. The launch team ... you will have an enormous opportunity to influence the customer experience of cutting edge products that...senior leadership and stakeholders. Your ability as a Sr . Program Manager to take large complex projects and… more
- Amazon (Seattle, WA)
- …responsibilities CUSTOMER FOCUS Evaluates products and services to continually drive quality of customer experience . Aggregates and escalates industry ... Scientific Supplies (BISS) team is looking for a self-driven Senior Vendor Management candidate that has a proven track...internal processes and programs to improve the supplier and customer experience . They will be able to… more
- Amazon (Seattle, WA)
- …and venue partners to ensure all stakeholders are working together to deliver a high- quality customer experience . * Providing detailed and clear ROI reports ... interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers… more
- Amazon (Seattle, WA)
- …to better quantify and qualify the quality of the search customer experience and are looking for a Senior Applied Scientist to lead the development and ... Amazon Search. We are developing new ways we measure customer satisfaction with the quality of the...routine inspection and deep business understanding as the search customer experience is being transformed. These metrics… more
- Amazon (Redmond, WA)
- …places without reliable connectivity. In this role, you will be the lead Quality Assurance Engineer (QAE) responsible for Customer Terminal Software. Kuiper is ... granted asylum. A day in the life As a Sr . QAE, you will own the testing strategy for...for our customers. Basic Qualifications - 6+ years of quality assurance engineering experience - 4+ years… more
- Amazon (Seattle, WA)
- …to better quantify and qualify the quality of the search customer experience and are looking for a Senior Applied Scientist to lead the development and ... Key job responsibilities We are looking for an experienced Sr . Applied Scientist to lead LLM based signals development...routine inspection and deep business understanding as the search customer experience is being transformed. Keeping a… more
- Amazon (Seattle, WA)
- …with the broader business to drive improvement, taking proactive measures to ensure the best customer experience . As an Sr . Customer Success Specialist, ... Customer Obsessed and passionate about improving the customer experience . In this role you will...drive process improvement projects to eliminate root cause defects. Sr . Customer Success Specialists resolve the most… more
- Amazon (Seattle, WA)
- …and ensuring that alternative sources of supply are available. The Social Responsibility ( SR ) and Human Rights program drives customer trust and business ... Description Amazon's mission is to be the most customer -centric company on Earth. To get there, we...and processes that we use in doing so. As Sr . Project Manager ( SR Ops NA/LATAM), you… more
- Amazon (Seattle, WA)
- …organization, and adept at synthesizing a variety of technologies and capabilities into high quality customer experiences A day in the life Amazon offers a full ... for Amazon Customer Service, providing a seamless customer support experience and ensuring issues are...customer release while ensuring the highest level of quality for your deliverables, managing one of the worlds… more
- Amazon (Seattle, WA)
- …and generative AI (GenAI) to deliver a step change in Field productivity and customer experience . Key job responsibilities You will be responsible for diving ... (hardware, firmware, software) on time, to scope, with high quality . - Ability to regularly engage with senior...quality , along with risk and critical path management experience - Experience managing projects across cross… more
- Amazon (Seattle, WA)
- …and implement a comprehensive VoC strategy aligned with the organization's overall customer experience goals and objectives. This involves defining the scope, ... and experienced Sr . Program Manager to manage our Voice of Customer Mechanism. You collaborate with business and technical teams to deliver world-class solutions… more
- Amazon (Seattle, WA)
- …schedule, budget, quality , along with risk and critical path management experience - Experience managing projects across cross functional teams, building ... The Fire TV devices team is looking for a Sr TPM to help with launching FireTV devices. In...business. From software engineering to sales, product marketing to customer service, from hardware engineering to operating system, and… more
- The ODP Corporation (Seattle, WA)
- …the store. The Sr . Assistant Store Manager will help lead a customer -centric environment, engage with the local community, all while fostering a positive culture ... Manager also assists with store operations, cash handling, and resolving associate and customer concerns. The ideal Sr . Assistant Store Manager should be… more
- CBRE (Redmond, WA)
- …multiple factors to determine compensation, including a candidate's education, training, and experience . The minimum salary for the Sr Occupancy Planner (Project ... Sr Occupancy Planner (Project Manager) Job ID 188670...project phase to occupancy phase. + Ensure unassigned seating quality through physical audits. + Perform data entry and… more
- Amazon (Bellevue, WA)
- Description Are you passionate about AI and Customer Experience , and looking for an exciting challenge, while focusing on unique customer experiences? The ... large organization, GTM, and executives * Manage prioritization and trade-offs among customer experience , performance and operational support load * Proactively… more
- Amazon (Seattle, WA)
- …get there, we need exceptionally talented, bright, and driven people. Amazon Stores Customer Service is seeking a Sr . Manager, Global Training Delivery ... and ready to support customers. - Establish and achieve customer service quality goals for trainees over...mechanisms to scale globally. - Strong writing skills and experience presenting to senior leaders. Amazon is… more
- Amazon (Seattle, WA)
- …as profiling and debugging and understanding of system performance and scalability - Experience in building speech recognition , machine translation and ... our other owned and operated sites, on other high quality sites across the web, and on millions of...systems (eg, commercial speech products or government speech projects) - Experience with large scale… more
- Bristol Myers Squibb (Bothell, WA)
- …levels and geographies. + Commitment and passion for achieving desired outcomes such as customer satisfaction (ie, value, quality , speed and so on). + Be ... **Job Description** : We are seeking a highly skilled Sr . Engineer to join our Application Support Team. The...who will meet their performance targets by providing high quality technical support to our site users. The Lead… more