- IQVIA (Denver, CO)
- ** Tier 2 , Technical Support Representative** **Mon - Fri 11am - 8pm ET** _Contract Remote Role - Location (Open to Remote US)_ As the only global ... currently we are looking for a 100% remote (work from home-WFH) contract ** Technical Support Representative - Optos** to join our team. In this position, you… more
- Adams County Government (Brighton, CO)
- …Issues not resolved by Tier 1 support are automatically sent to Tier 2 , which offers more in-depth technical support . Tier 2 technicians ... instructions, ticket routing and escalation to Tier 2 , Tier 3, and applications support...of the Technical Help Desk Associate II ( Tier 2 ) is to provide mid-level hardware… more
- Fujifilm (Denver, CO)
- **Overview** The Senior Technical Support Engineer, MI - I ( Tier 1) provides highly visible remote technical support across our product lines for ... on more complex issue and is the second level support across our Synapse products. This engineer is expected...and other team members when working on more complex technical issues. + Effectively documents cases throughout the process… more
- Rubrik (Denver, CO)
- …Agency Check and Inquiries (NACI))._ **Position Risk Designation: Non-Sensitive, Moderate Risk, Tier 2 (Public Trust)** _Incumbents with access to US Government ... data may be required to complete Standard Form 85P and undergo Tier 2 (T2) Investigation for non-sensitive positions designated Moderate Risk._ **Position Risk… more
- Comcast (Denver, CO)
- …with accountability for individual results and team impact. Responsible for taking technical support calls from customers and troubleshooting to identify ... largest Gig-speed broadband network and backed by 24/7 customer support , Comcast Business is the nation's largest technology provider...escalate to appropriate fix agents to ensure timely resolution ( Tier 2 , field operations etc.) with a… more
- RES (Denver, CO)
- …The Sr. Application Support Manager will lead an international team, providing top- tier service delivery and support across our global operations. This role ... Management certification is preferred. + 5+ years of deep technical experience in production support with a...a specific focus on application management is required. + 2 + years of management experience required. + 4+ years… more
- State of Colorado (Denver, CO)
- …malfunctions, and diagnosing problems, resolving common issues, and escalating more complex problems to higher support levels ( Tier 2 or Tier 3) under ... Support Services II) provides first level of technical support to end-users experiencing IT-related issues....solutions in a ticketing system; escalating unresolved issues to higher- tier support teams; media editing support… more
- Autodesk (Denver, CO)
- …(Sales, Customer Success, Engineering, Customer Experience, Finance) + Communicate daily with Tier 2 ( Technical Team, Specialists), and Leadership to ... are looking for someone to join our world-renowned Customer Support Team. With offices all over the globe, we...by live chat, email, and phone. Interactions include troubleshooting technical issues, product usage questions, onboarding, set up and… more
- Lumen (Denver, CO)
- …**The Role** Lumen's Facilities Maintenance Engineers are responsible for providing 24x7x365 Tier II technical support and troubleshooting assistance to ... WA: 1000 Denny Way **The Main Responsibilities** + Provides Tier II support to field technicians and...or cross functional projects; advises departments on solutions for technical problems or barriers. + Recommends solutions to increase… more
- Lumen (Denver, CO)
- …Denver, CO **The Main Responsibilities** * Provide advanced technical guidance and support to NOC technicians, provides complex Tier III technical ... networks. Work location is Denver, CO. The position will support the 2nd shift ( 2 pm -...help arrange content specific training from vendors * Provides technical guidance and support to NOC staff… more
- DISH Network (Denver, CO)
- … discipline + 2 + years of experience working in the Telecommunications Industry including Tier 1 / Tier 2 operators mobile network operator + 2 ... and responsibility for configuration of new offers and network integrations + Support and communicate with all relevant persons engaged directly or indirectly such… more
- VF Corporation (Denver, CO)
- …files and samples associated with the products as assigned. + Serve as technical support and manufacturing resource for Product Line Management, Design and ... Commercialization teams. + Partner with VF Asia Product Supply, Tier 1 and Tier 2 ...teams and 3rd party testing labs + Proficient in technical 2d designs + Contributes to Development process/timelines and… more
- AECOM (Denver, CO)
- …in the western hemisphere of the US. **Key Responsibilities** **Project Leadership and Technical Advisory:** + Serve in direct delivery roles on projects to provide ... technical leadership, project management, advisement, and solutioning associated with...role will specifically offer advisory services focused on selecting top- tier technologies and integrated business processes for program and… more
- GovCIO (Denver, CO)
- …to collect, clarify, analyze and translate business requirements into technical design and implementation. + Produces rulesets, configurations, process workflows ... and technical solutions for development and supports requirement gatherings sessions....Practical experience in the use of automated tools with support to the configuration management efforts. + Thorough knowledge… more
- Lumen (Denver, CO)
- …+ 2 + years of experience managing teams within a telecom technical environment. + 2 + years of experience with installation, maintenance, and ... People power progress. Lumen's commitment to workplace inclusion and employee support shines bright. We've made the Newsweek 2024 Greatest Workplaces for… more
- GeoStabilization International (Westminster, CO)
- …job done. What Will You Do? As a Talent Acquisition Partner, you will support professional hiring. You will own the Talent Acquisition responsibility to help these ... best pratices, and help us manage all corporate and support team roles. We combine active and passive candidates...+ Manage applicants in a timely manner, and source top- tier passive talent using tools like LinkedIn Recruiter and… more
- CACI International (Denver, CO)
- …system services as needed. + Restart system hardware as needed. + Escalate problems to Tier 2 level as required, and notify mission director if priority or ... IT Operator supporting a 24x7 government mission. You will provide direct support for detecting, isolating, and resolving ground segment problems; and serve as… more
- CACI International (Denver, CO)
- …+ Excellent technical writing skills; responsible for fully documenting problem resolutions for Tier 1 / 2 technicians + Motivated and eager to learn and ... Integrated Service Center Account Manager will provide front line support and act as the primary point of contact...needed **What You'll Get To Do:** Provides first level support for inbound incidents and Service Requests Provides front… more
- CACI International (Denver, CO)
- …Excellent technical writing skills; responsible for fully documenting problem resolutions for Tier 1 / 2 technicians Motivated and eager to learn and ... Integrated Service Center Account Manager will provide front line support and act as the primary point of contact...needed **What You'll Get To Do:** Provides first level support for inbound incidents and Service Requests Provides front… more
- Epsilon, Inc (Loveland, CO)
- …day:** As Service Desk Agent I, you will serve as the initial point of contact for IT support requests and provide Tier I support for IT services as well as ... energy for 40 million customers. Epsilon provides comprehensive and high-quality IT support to WAPA in the areas of; Software maintenance and development, Network,… more