- General Dynamics Information Technology (Washington, DC)
- …experience **Job Description:** Seize your opportunity to make a personal impact as the ** Help Desk Systems Administration Manager** supporting IT ... and grow a rewarding career. At GDIT, people are our differentiator. As the Help Desk Systems Administration Manager supporting the US Senate Sergeant at… more
- General Dynamics Information Technology (Bethesda, MD)
- …Obtain:** None **Public Trust/Other Required:** None **Job Family:** Systems Administration **Skills:** Help Desk Support,IT Tech Support,Troubleshooting ... Yes **Job Description:** Transform technology into opportunity as a Help Desk Tier I/Customer Service Support Specialist...career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at… more
- BAE Systems (Annapolis Junction, MD)
- …Infrastructure (VDI) principles is a plus. + 1-5 year's experience in help desk , account management and desktop system administration or a related area. + ... **Job Description** At BAE Systems , we promote a strong, collaborative culture and...performing at your best. We are seeking a **Linux Help Desk Administrator** to support foundational aspects… more
- BAE Systems (Annapolis Junction, MD)
- …& Skills** Years of Experience: + 1-5 years experience in help desk , account management and desktop system administration or a related area. Degree ... may be available based on position level and/or job specifics. **Linux Help Desk Administrator** **107520BR** EEO Career Site Equal Opportunity Employer.… more
- General Dynamics Information Technology (Washington, DC)
- …Secret/SCI **Public Trust/Other Required:** None **Job Family:** Systems Administration **Skills:** Customer Service, Help Desk Support,Information ... Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk ... systems that matter most. As a Service Desk Technician / Help Desk … more
- General Dynamics Information Technology (Washington, DC)
- …**Job Description:** Seize your opportunity to make a personal impact as the Help Desk Incident Manager supporting providing IT support services critical to ... skills, and grow a rewarding career. At GDIT, people are our differentiator. As the Help Desk Incident Manager supporting the US Senate Sergeant at Arms remotely… more
- Amentum (Linthicum, MD)
- …the Cyber, Security, & Intel space? If so, look no further. We are seeking a Help Desk Technician to join our team of passionate individuals on our Prime ... years of experience in one or a combination of the following areas: + Systems Administration + Systems Integration, + Network Administration + Usage,… more
- General Dynamics Information Technology (Washington, DC)
- …and grow a rewarding career. At GDIT, people are our differentiator. As a Service Desk Deputy Program Manager you will help ensure today is safe and tomorrow ... Required:** None **Job Family:** Project/Task Management **Skills:** Deliverables Management,Hiring,Office Administration **Experience:** 10 + years of related experience **US… more
- MPR Associates (Alexandria, VA)
- …MPR computers, operating systems , application software, telephones, and video conferencing systems . The Service Desk Analyst is expected to take ownership of ... firm, is actively seeking a capable and motivated Service Desk Analyst to join our IT team. If you...and coordinate software training for employees, including user guides, help sheets, and FAQ lists. + Coordinates with hardware… more
- General Dynamics Information Technology (Washington, DC)
- …Top Secret **Public Trust/Other Required:** None **Job Family:** Information Systems Management **Skills:** IT Service Desk ,People Management,ServiceNow Platform ... GDIT, people are our differentiator. As an **IT Service Desk Manager** , you will help ensure... for the Department of Energy, National Nuclear Security Administration . **HOW A IT SERVICE DESK MANAGER… more
- William C Brown Inc (Bowie, MD)
- …Support. + Resolve customer inquiries within a timely manner as stated in the Help Desk Service/Operating Level Agreement. + Provide triage activities to direct ... operating procedures. + Provide courteous, professional, quality customer service via the Help Desk . + Account unlocks/password resets. + SafeBoot password… more
- ManTech (Glen Burnie, MD)
- …engineers to who tickets were assigned + Trained and certified in automated help desk management systems **Preferred Qualifications:** + Proficient with ... questions, and use + Experience providing training and guidance to more junior help desk personnel + Proven experience providing first level problem resolution… more
- ManTech (Glen Burnie, MD)
- …of the ordinary issues for users. If unable to diagnose problem, will work with Help Desk Management to diagnose and resolve problem. + Ensures problem ownership ... to the appropriate queue/group for resolution (Tier 2, Account Administration , Mobile Support, Asset Management, Training Team, A/V Support,...equivalent; in lieu of a degree 6 years of help desk experience + A minimum of… more
- ManTech (Glen Burnie, MD)
- …problems, questions, and use. + May provide training and guidance to more junior help desk personnel. + Provides resolutions to out of the ordinary issues ... to the appropriate queue/group for resolution (Tier 2, Account Administration , Mobile Support, Asset Management, Training Team, A/V Support,...equivalent; in lieu of a degree 6 years of help desk experience + A minimum of… more
- National Credit Union Administration (Alexandria, VA)
- …and maintaining web-based applications; Modifies existing applications when required and resolves help desk reported issues as needed. Design and implement ... government (mid-size agencies). This position is at the National Credit Union Administration (NCUA) in the Office of the Chief Information Officer. This position… more
- Amentum (Washington, DC)
- …, Disaster Recovery Systems , switches, networks, video systems . ~ Performs help desk , system administration . + Provides technical support to ... complex troubleshooting efforts. + Work effectively on several phases of systems /software programming/analysis with little direction but may require some instruction… more
- Nightwing (Annapolis Junction, MD)
- …following capabilities: Provide support for implementation, troubleshooting, and maintenance of IT systems . Provide Tier 1 ( Help Desk ) problem ... Provide assistance to users in accessing and using IT systems . Provide Tier 1 ( Help Desk...hardware. Possess a working knowledge and understanding of system administration interdependencies as part of the Service Oriented Architecture… more
- CACI International (Fort Washington, MD)
- …for all the firewalls/client/server/routers/storage/network devices, mobile devices, etc. + Provides Help Desk services for problem identification, diagnosis and ... Systems Administrator Job Category: Information Technology Time Type:...for all the firewall/client/server/router/storage/network devices, mobile devices, etc. Provide Help Desk services for problems identification, diagnosis,… more
- United States Senate Federal Credit Union (Alexandria, VA)
- …+ Participates in daily, weekly, and quarterly reviews as required. Systems Administration : + Maintain corporate servers, applications, firewalls, LAN, ... performance monitoring, regressive testing, and troubleshooting. Networking and Security Administration : + Troubleshoot infrastructure systems (both physical and… more
- General Dynamics Information Technology (Annapolis, MD)
- …and work instructions used by the SCCM, server, desktop teams, Tier 2/3 Help Desk technicians and remote/deployed units. WHAT YOU'LL NEED TO SUCCEED: ... At GDIT, people are our differentiator. As a SCCM/MCM Systems Engineer you will help ensure today...(MCM) system engineer to perform all aspects of SCCM administration , maintenance, and operation of the SCCM Global Enterprise… more