- NuAxis Innovations (Washington, DC)
- …usage guidance **Required Qualifications** + 1-3 years of experience in an IT Service Desk, Help Desk, or Customer Support role + Working knowledge of ITSM ... **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to make customer experience...Time position. The Tier I Service Desk Specialist provides first-line technical and administrative support … more
- Parexel (Annapolis, MD)
- …appropriately to incidents of dissatisfaction, and feed back to Medical Writing Services management. + Provide support as appropriate to Business ... process improvement and technical mentoring/training and supports Medical Writing Services management during the sales process by providing client liaison… more
- Parexel (Annapolis, MD)
- …to a consensus. + Supervise collection of documentation by Medical Writing Support Coordinator, Document Specialist , and/or Associate Medical Writer for assembly ... and meet internal/external deliverable timelines, project leadership, and training and support of junior medical writing staff. **Key Accountabilities** : **Author… more
- Dentons US LLP (Washington, DC)
- …and generate reports on device compliance and security status. + Participate in out-of-hours IT support on a rotational basis, providing essential support ... + Lead the installation, configuration, and maintenance of email services and applications, ensuring they meet organizational needs and industry… more
- Dentons US LLP (Washington, DC)
- …activities with stakeholders across the business. Core duties include cross-functional support for legal services and related systems, implementing risk ... enhance a control matrix mapping NIST/ISO control framework, SOC 2 Trust Services Criteria (TSC), CMMC practices, and client requirements. + Help develop, maintain,… more
- Dentons US LLP (Washington, DC)
- …of the Firm's technology goals and objectives + Assist with end user issues and service desk tickets where Level 3 support is required + Participate in outage ... directly involved in the execution of tactical and strategic projects in direct support of core business functions. The successful candidate will take ownership of… more
- Alaka'ina Foundation Family of Companies (Arlington, VA)
- IT Support Specialist (Help Desk) Location...+ Responsible for daily shift related tasks and reports, updating service tickets in the IT service ... The Alaka`ina Foundation Family of Companies (FOCs) is looking for an IT Support Specialist (Help Desk) to support… more
- Synergy ECP (Annapolis Junction, MD)
- IT Field Support Specialist ...are focused on software engineering, cybersecurity, system engineering and IT services . Providing these services , ... Junction, MD (http://maps.google.com/maps?q=Annapolis+Junction+MD+USA) Description SynergyECP has an opening for an IT Field Support Specialist to support… more
- TekSynap (Arlington, VA)
- **Responsibilities & Qualifications** TekSynapis seekinga ** IT Service Support Specialist ** toprovideTier 1/2 helpdesk support to JPO end users, ... (Bachelor'spreferred) in IT or related. + 3+ years helpdesk or IT service support experience. + Proficiencywith ITSM tools (ServiceNow, Remedy). + Strong… more
- BigBear.ai (Columbia, MD)
- Overview BigBear.ai is seeking a IT Infrastructure Support Specialist to support to an existing Operations Center for a suite of Identity, Credential, ... customers who are integrating with Enterprise and IC Attribute and Authorization services . Support may include assisting end-users to resolve access issues,… more
- CACI International (Fort Meade, MD)
- Senior IT Infrastructure Support Specialist -ICAM & PKI Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI ... **The Opportunity:** CACI is seeking a Systems Administrator to provide 24x7 support to an existing Operations Center for Identity, Credential, and Access Management… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring a Junior IT Support Help Desk Specialist to join our team, supporting a critical program with the US Coast Guard. ... and will be an onsite position. **Responsibilities** The Junior IT Support Help Desk Specialist ...day, we make a positive impact by delivering innovative IT services and solutions that improve how… more
- GovCIO (Arlington, VA)
- **Overview** GovCIO is hiring for a Journeyman Customer Support Professional ( IT Specialist ) with an active Secret clearance to provide outstanding desk-side ... referral to this job (https://careers-govcio.icims.com/jobs/7174/journeyman-customer- support -professional-%28it- specialist %29/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-VA-Arlington_ **ID** _2025-7174_ **Category**… more
- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured ... services running on various platforms (operating within a defined...within a defined operating model and processes). Provides hardware/software support at the operating system-level across pre-defined server and… more
- Koniag Government Services (Washington, DC)
- …**Job Details** **Job Family** **Client Techncial Support and Training** **Job Function** **Technical IT Support Specialist ** **Pay Type** **Salary** ... LLC,** a Koniag Government Company is seeking a Technical Support Specialist III with Top-Secret clearance to...problems across systems and applications + Assist with documenting IT support procedures and best practices to… more
- Huntington Ingalls Industries (Fort Meade, MD)
- …https://vimeo.com/732533072 Summary Mission Technologies, Cyber & Intelligence Team is seeking a motivated IT Specialist to support a dynamic new initiative ... within HII's Mission Technologies division. Warfare Systems comprises cyber and mission IT ; electronic warfare; and C5ISR systems. HII works within our nation's… more
- CACI International (Fort Meade, MD)
- …assists users with government databases, software, and systems. **Responsibilities:** This role is for an IT specialist in support of Tier 1 operations for a ... technical background to guide troubleshooting and incident management for support . * Demonstrate sound customer service and...**Desired:** Prior Help Desk experience (1-2 years). * Prior IT support experience (1-2 years). * Familiarity… more
- Huntington Ingalls Industries (Fort Meade, MD)
- …https://vimeo.com/732533072 Summary Mission Technologies, Cyber & Intelligence Team is seeking a motivated IT Specialist II to support a dynamic new ... within HII's Mission Technologies division. Warfare Systems comprises cyber and mission IT ; electronic warfare; and C5ISR systems. HII works within our nation's… more
- Leidos (Washington, DC)
- **Description** Leidos is seeking a **Computer Support Specialist ** to provide IT support for government and military personnel at the Pentagon in ... and update SOPs; train personnel in best practices. + Support IT asset refresh programs (desktops, printers,...Strong documentation and reporting skills. + Experience with SCCM, Service Now, and remote troubleshooting tools. + Familiarity with… more
- Koniag Government Services (Washington, DC)
- … Services ,** a Koniag Government Services company, is seeking an IT Policy/Legislative Specialist with **KPS** and our government customer in the DC ... and experience in managing software engineering projects. The IT Policy/Legislative Specialist at Koniag Government Services plays a crucial role in… more
