- CosmoProf (Washington, DC)
- …accountable and delivers a shopping environment that meets or exceeds customer expectations, ensures effective execution of Company merchandising and operational ... Join us." Primary Duties 40% Brand: Provides leadership to deliver an exceptional customer experience which maximizes sales / KPI's and drives consistent customer… more
- Rocket Software (Annapolis, MD)
- … Success leader that can help build out and lead our Sr. CSM group. As the Manager , Customer Success Management, you will lead a team of our Senior ... leader that can help build out and lead our Sr. CSM group. As the Manager , Customer Success Management, you will lead a team of our Senior Customer … more
- Amazon (Arlington, VA)
- …Coach, mentor, and develop your team. A day in the life * Participate in an Customer Success Manager interview loop and debrief for 1-4 Candidates. * Coach ... teams to make long-term strategic impacts on customers and businesses? As a Manager , Customer Success Management on the Household Essentials team, you will… more
- Amazon (Arlington, VA)
- Description The Amazon Vendor Services organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior Customer ... a positive experience with our program. The key responsibilities of a Senior Customer Success Manager include but are not limited to: Business Growth *… more
- Amazon (Arlington, VA)
- Description The Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior ... Customer Success Manager drives business growth for some of the most influential Sellers on the Amazon Store, ensuring Seller satisfaction by delivering an… more
- Trellix (Annapolis, MD)
- **_Job Title:_** Senior Customer Success Manager **About** **Trellix:** **Trellix, the trusted CISO ally, is redefining the future of cybersecurity and ... join us in soulful work. More at https://www.trellix.com/ . **_Role Overview:_** The Customer Success Manager (CSM) is responsible for driving customer … more
- Dodge Construction Network (Annapolis, MD)
- Customer Success Manager Location: Remote, United States, United States **Description** **_Position Summary_** TheCustomer Success Manageris a key member ... realize value through their partnership with Dodgethroughtheir **first-year** **renewal** .The Customer Success Managersupports the end-to-end customer … more
- MongoDB (Washington, DC)
- …and Toyota, trust MongoDB to build next-generation, AI-powered applications. Individuals in the Customer Success Manager role have a passion for technology ... ideal candidate will have:** + 7+ years experience working in a Customer Success , Account Management, Client Services or other similarly customer -centric… more
- Amazon (Arlington, VA)
- …and projects that create an immediate impact on customers and businesses? As a Customer Success Manager with Consumables-Amazon Vendor Services, you will ... goals. Our goals include providing the best vendor experience, a rewarding Customer Success Manager experience, and ultimately to enhance the experience of… more
- Verint Systems, Inc. (Annapolis, MD)
- …growth opportunities. Learn more at www.verint.com . **Overview of Job Function:** The Associate Customer Success Manager (CSM) serves as a customer ... experience + Minimum of 0-3 years of experience in a customer -facing role focused on Customer Success + Proficiency in quickly learning and understanding… more
- DealerOn, Inc. (Rockville, MD)
- Job Description: The Customer Success Manager II (CSM II) is an enthusiastic, organized and customer -focused individual on the Customer Support Team. ... overall responsibility is to build, maintain and grow our customer relationships by being their website performance specialist. The...product, and industry knowledge to address proactive and reactive customer requests and issues . The CSM II is… more
- Amazon (Arlington, VA)
- Description As Senior Manager of Customer Success Specialists within the AWS Specialists & Partners (ASP) org, you will play a key role in shaping and ... executing AWS' global customer success vision. You will report to the Director of Customer Success to design and build the Customer Success … more
- Pegasystems (Alexandria, VA)
- …to drive our client's success . **Picture Yourself at Pega:** A Senior Customer Success Manager is responsible for maintaining and **expanding ... A proven customer satisfaction and revenue driver. The Sr. Customer Success Manager leverages data and relationships to help our customers… more
- Cisco (Washington, DC)
- …new heights with a team that has your back. **Role Summary** Are you an experienced Customer Success Manager in the Technology Sector? Are you seeking a ... risk in the implementation and adoption path. **Meet the Customer Success and Experience Team** Are you... . **Responsibilities** + Partner with the regional sales manager , technical account manager , and other technical… more
- Windstream Communications (Annapolis, MD)
- …fiber-optic network spanning approximately 150,000 miles. **What You'll Do:** The Enterprise Customer Success Manager is responsible for establishing and ... and promoting customer adoption of our products & solutions. The Customer Success Manager ensures customers are satisfied with services and are realizing… more
- EBSCO Information Services (Annapolis, MD)
- …global, inclusive mission. Join us to help make an impact. **Your Opportunity** The Customer Success Manager (CSM) partners with EBSCO's Clinical Decisions ... value for the customer . **What You'll Do** Primary contact and project manager for key clients post sales adoption. Monitor product usage against key performance… more
- Amazon (Arlington, VA)
- Description Mission - IT JUST WORKS The IT Services (ITS) organization seeks a highly motivated Customer Success Manager (CSM). As a CSM, you will be the ... for improvement, and advocating for the voice of the customer . In this role, you will leverage your business...on behalf of the services, support teams, and the customer . Make recommendations based on Voice of the … more
- Wabtec Corporation (Annapolis, MD)
- …with?** The Inside Account Manager is responsible for driving ongoing customer success and growth for Wabtec Shortline Rail customers. This entry-level ... **How will you make a difference?** The role combines elements of customer success management and strategic account executive responsibilities, with an… more
- Sedgwick Government Solutions (Bethesda, MD)
- Job Details Client Success Manager - Federal Programs (Hybrid) 2024-1373 Bethesda, Maryland, United States Client Services Full Time Description **Overview - ... Client Success Manager - Federal Programs (Hybrid)** To...Responsibilities** + Perform duties including direct account management and customer service for assigned clients. + Develop and maintain… more
- Norstella (Annapolis, MD)
- Client Success Manager Company: Evaluate Location: Remote, United States Date Posted: Mar 12, 2025 Employment Type: Full Time Job ID: R-1016 **Description** ... organization. Promote a "can do" culture and positive environment, advise other Customer Success Managers on account engagement strategy, answer questions, and… more
