- Michaels (Washington, DC)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - DC-BOWIE, MD Deliver a customer centric shopping experience by managing...of our teams by providing robust benefits for both full- time and part - time Team Members.… more
- Call Your Mother Deli (Washington, DC)
- …it all together. The CX Manager reports to the VP of Marketing and oversees part - time customer experience coordinators. Company Core Values & ... about good food & GOOD VIBES. WE'RE HIRING A CUSTOMER EXPERIENCE MANAGER BASED IN WASHINGTON, DC...to solve any issues that may arise, manage our part - time Guest Experience Rep, own… more
- British Swim School (Towson, MD)
- Customer Experience Specialist Part Time * British Swim School- Northern Baltimore About Us: Parents sayBritish Swim Schoolis quite simply the nation's ... award-winning team! The Position: At British Swim School, our Customer Experienceteam are known asDeck Ambassadors. This is a...maintaining warm relationships with families and students throughout their time as a part of our extended… more
- Burlington (Greenbelt, MD)
- …join Our Burlington team as a ** Customer Service Lead** ! **Overview:** As the Part Time Customer Service Lead, under the guidance of the Assistant Store ... and customer feedback surveys by maintaining a customer -first focus and delivering a consistently great experience...a competitive wage, flexible hours, and an associate discount. Part - time associates, based on hours worked, may… more
- Navy Exchange Services (NEX) (Bethesda, MD)
- Title: CUSTOMER SERVICE CLERK ( PART TIME ) Location: United States-Maryland-Bethesda Job Number: 2500039Q Job Summary : Performs a variety of duties in ... connection with NEX internal and external customer services operations. Works as part of...- Performs other related duties as assigned Qualifications: GENERAL EXPERIENCE 1 year responsible experience in clerical… more
- Coinbase (Annapolis, MD)
- …the Director of Engineering and collaborate closely with Product, Data Science, and Customer Experience teams to define strategy, architecture, and execution for ... guide decisions. * Excellent communication and collaboration skills, with experience working across time zones and cultures....that creates them. * A passion for improving the customer experience through technology and automation. *… more
- The Hertz Corporation (Annapolis, MD)
- We are seeking a Customer Experience Manager to lead CX...+ 40% off any standard Hertz Rental + Paid Time Off + Medical, Dental & Vision plan options ... is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex...invest in their work every day represent a significant part of our culture - and our success and… more
- Zoom (Annapolis, MD)
- Head of Customer Experience Operations What You Can Expect The Head of CX Operations is a senior leadership role, responsible for defining and executing the ... retention, renewals, expansion, and long-term value realization. About the Team The Customer Experience Operations team partners across Sales, Customer … more
- Ralliant (Annapolis, MD)
- …real- time vs batch tradeoffs) and how data quality impacts customer experience + Strong communication, stakeholder management, and prioritization skills ... portal adoption, and % of orders self-served** -by improving the end-to-end experience from **product data readiness → customer -specific catalogs/entitlements →… more
- American Express (Arlington, VA)
- …and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive ... Members upon arrival at reception + Being accountable and taking ownership of the customer 's experience from beginning to end + Creating innovative ways to… more
- Coinbase (Annapolis, MD)
- …organization, operating at the intersection of product and support to transform the customer experience . We're hiring a Program Manager, Coinbase One, to evolve ... You'll Do* * Own the end-to-end Coinbase One CX experience across Priority Support, Coinbase One Card, and Account...CB1 contact drivers to analyze root causes, frequency, and customer impact, and propose solutions that reduce friction through… more
- PNC (Washington, DC)
- …service partners as well as external stakeholders (including key vendors) throughout the experience lifecycle. As part of the first line of defense, supports ... serve. We are all united in delivering the best experience for our customers. We work together each day...about these and other programs, including benefits for full time and part - time employees, visit… more
- Capital One (Annapolis, MD)
- …Leadership: Represent the company externally and contribute to industry best practices. + Customer -Centric Focus: Be part of a team dedicated to empowering ... and collaborate effectively with cross-functional teams. Preferred Qualifications: + Experience in developing and implementing scalable Customer ...amount Capital One is willing to pay at the time of this posting. Salaries for part -… more
- Capital One (Annapolis, MD)
- …design, with the rich functionality expected by small business and commercial entities. As part of the Strategic Customer Development team, you will deepen the ... Strategic Customer Development Manager, Northern CA - Business Cards...amount Capital One is willing to pay at the time of this posting. Salaries for part -… more
- Qualtrics (Washington, DC)
- …mature our industry-leading platform. Together, you will drive initiatives to improve the customer experience . + Communicate team impact and results to key ... When you join one of our teams, you'll be part of a nimble group that's empowered to set...Platform and other products and drive improvements to product quality/ customer experience . **What We're Looking For on… more
- Amazon (Arlington, VA)
- …technologies, including, but not limited to, AI/ML, GenAI, Analytics, Database, and/or Storage experience - Experience in a customer -facing role, engaging ... Description This position is part of the AWS Specialist and Partner Organization...solutions for their most complex challenges. As a Senior Customer Success Specialist GenAI within the AWS Specialists &… more
- Cardinal Health (Annapolis, MD)
- …Prior experience working with order placement systems and tools preferred + Customer service experience in prior healthcare industry preferred + Root cause ... you have completed new hire training, you will take part in a shift bid to determine your schedule....9:00pm EST & will also involve Saturday hours. **_What Customer Service Operations contributes to Cardinal Health_** Customer… more
- Oracle (Annapolis, MD)
- …**Distinguishing Characteristics** Support Renewal Representative has at least one year customer service experience within the software and/or related services ... transitioning from active service or active-duty Military Spouse new to corporate experience preferred Veterans and Military Spouses belong at Oracle This is a… more
- Amazon (Arlington, VA)
- …home, there's nothing we can't achieve. Basic Qualifications - 10+ years of senior customer facing role experience - 15+ years of leading complex, large-scale, ... Description This position is part of the AWS Specialist and Partner Organization...Science, Technology, Engineering, Math, or a related field - Experience in a senior customer -facing role -… more
- Signature Aviation (Glen Burnie, MD)
- …directions/directives from supervisor/management. + Preferred: Three (3) to six (6) months experience and/or training in aviation, customer service or other ... As an **Airside Experience Specialist** , you are the face of...you. _(Other duties may be assigned)_ + Work as part of a team to conduct airside operations safely… more