- LogixHealth (Bedford, MA)
- $1,000 SIGNING BONUS Purpose LogixHealth is seeking a Call Center Representative in our Patient Call Center . The person in this role will ... + Retrieve voice messages from mail box and return patient calls within 24 hours. Research inquiry if needed....software experience required. Experience One to two years related call center experience preferred; customer service experience… more
- Edward M. Kennedy Community Health Center, Inc. (Worcester, MA)
- …team is expanding across sites to support this growth. We are currently hiring a Call Center Representative based in Worcester MA. This position will have ... health equity? Do you enjoy helping people? Edward M. Kennedy Community Health Center is one of the largest community health centers in Massachusetts serving… more
- Beth Israel Lahey Health (Boston, MA)
- …screening and processing a high volume of incoming calls in a dedicated call center . **Job Description:** **Essential Responsibilities:** 1. Answers, screens and ... may include Outlook, Word, Excel, PowerPoint or Access. **Preferred Qualifications:** 1. Call Center and/or telephone customer service experience 2. Strong… more
- Beth Israel Lahey Health (Boston, MA)
- …1. Answers and screens telephone calls . Takes accurate messages or directs call to appropriate person. Greets and directs patients, families, visitors and staff. ... accurate information within scope of knowledge and authority. 2. Updates patient demographic and insurance information as necessary and obtains specialist referrals… more
- Children's Hospital Boston (Boston, MA)
- …+ Scheduling patients and supporting the patient encounter. + Answer and screen call center phone line. + Scheduling: + Scheduling patient encounters and ... 77633BRJob Posting Title: Patient Experience Representative II - Clinical...per Week:40 Job Posting Category:AdministrationJob Posting Description: The Nutrition Center at Boston Children's Hospital is dedicated to providing… more
- Atrius Health (Watertown, MA)
- …care system in the country. **SUMMARY** *This position is looking for skilled call center candidates for our Eastern Massachusetts locations throughout the ... call center department ranging from Beverly all...package. **Job:** **Practice Support Staff* **Organization:** **Internal Medicine* **Title:** * Patient Service Representative I - Remote All… more
- Children's Hospital Boston (Boston, MA)
- 76905BRJob Posting Title:Sr. Patient Experience Representative (onsite, Jamaica Plain)Department:Ambulatory Services- Martha Eliot Health ... late shift 10:30am - 7pm Bilingual (English/Spanish) strongly preferred The Sr. Patient Experience Representative will be responsible for: + Demonstrates… more
- Dana-Farber Cancer Institute (Methuen, MA)
- Monday-Friday 8am-4:30pm. The Patient Representative II (PRII) is the "first impression" a patient has of Dana-Farber Cancer Institute (DFCI), and is ... critical to a patient 's experience and their entry into the DFCI system....staff. PRs work as a team to problem-solve, provide call center and administrative support and collaborate… more
- Atrius Health (Boston, MA)
- …8:00a- 4:30p Monday- Friday totaling at 40 hrs. per week.**This location is a call center -based position offering a remote schedule after training is complete, ... to master the EMR based on other technology experience required. * High- volume call center experience preferred. *__* *_SKILLS_ * Able to communicate in a… more
- Beth Israel Lahey Health (Boston, MA)
- …screening and processing a high volume of incoming calls in a dedicated call center . **Essential Responsibilities:** Answers, screens and processes a high volume ... may include Outlook, Word, Excel, PowerPoint or Access. **Preferred Qualifications:** Call Center and/or telephone customer service experience Strong typing… more
- Tufts Medicine (Lowell, MA)
- … patient 's representatives in a manner that is easily understood by the patient or their representative . 3. Verifies the validity of insurance coverage via ... processing. In addition, this role focuses on performing the following Patient Access duties: Performs the administrative and financial-clearance duties necessary to… more
- Tufts Medicine (Boston, MA)
- …requests come through x64357. **II.** PRINCIPAL DUTIES AND ESSENTIAL FUNCTIONS **:** + As a call center representative at Tufts Medical Center you will ... service and working in a fast paced high volume call center that handles multiple hospital services... that handles multiple hospital services which directly impact patient care + Maintains collaborative, team relationships with peers… more
- Fresenius Medical Center (Marlborough, MA)
- …Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction and actively participates in process improvement activities that ... organization Quality Enhancement Goals (QEP). **PRINCIPAL** **DUTIES** **AND** **RESPONSIBILITIES:** ** Patient Related** Education: + Assist other health care members… more
- Fresenius Medical Center (Medford, MA)
- …Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction and actively participates in process improvement activities that ... issues with all customers in a timely manner. **PRINCIPAL RESPONSIBILITIES AND DUTIES** PATIENT CARE: + Assist other health care members in providing patient … more
- AbbVie (Worcester, MA)
- …needs solving capability to maximize short and long term sales performance placing the patient into the center of any efforts and operating within AbbVie's ... to meet or exceed on those objectives. + Create pre- call plan using SMART objectives and execute post- call...pre- call plan using SMART objectives and execute post- call evaluation in order to continuously improve sales performance.… more
- Children's Hospital Boston (Boston, MA)
- … Patient Experience Rep I: Bilingual -Spanish preferredDepartment: Patient Services- Center for FamiliesAutoReqId:77771BRStatus:Part-TimeStandard Hours per ... + 9-5:30 pm plus every other weekend 8:30-5pm. The Patient Experience Representative is 100% in person...route telephone calls. Record and forward messages and triage call for urgent information or services. Respond to requests… more
- Ethos Veterinary Health (Woburn, MA)
- … Call Center Representatives for our Woburn, MA location. Summary: The Call Center Representative is tasked with delivering superior care for our ... shift (Preferably Evenings) within a 24/7-365 a year service center Skills and Experience: + A team player with...deal with emotionally charged client scenarios, sometimes in critical patient situations + A solid track record of exceeding… more
- Dana-Farber Cancer Institute (Boston, MA)
- …School-affiliated hospitals. + Participates in day-to-day operations of the program including patient education and call triage + Participates in program ... their complex cancer journey. Using the nursing process, an ONN assesses patient needs and provides education and resources to facilitate appropriate and timely… more
- Fresenius Medical Center (Lowell, MA)
- …assigned group of patients. This may include delegation of appropriate tasks to direct patient care staff including but not limited to RNs, LVN/LPNs and Patient ... teaching, leadership functions, and quality improvement activities that enhance patient care outcomes and facility operations. PRINCIPAL DUTIES AND RESPONSIBILITIES:… more
- Fresenius Medical Center (Lowell, MA)
- …teaching, leadership functions, and quality improvement activities that enhance patient care outcomes and program operations. **PRINCIPAL DUTIES AND ... months from date of hire. + Performs ongoing, systematic collection and analysis of patient data pre - during - post treatment for assigned patients and documents in… more