- Sunrise Senior Living (Wayland, MA)
- When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you ... meaningful ways to serve, grow, and shine together. Sunrise Senior Living was again certified as a Great Place...certified as a Great Place to Work(R) by Activated Insights . This is the 8th time Sunrise has received… more
- Unity Technologies (Boston, MA)
- …quarterly roadmap creation, stakeholder alignment, and clear communication across Sales and Customer Success teams. + Design and deliver high-impact enablement ... **Remote, USA** ** Senior Enablement GTM Consultant, Games & Entertainment** Location...collaboration, with the ability to work effectively across Sales, Customer Success , and GTM teams, aligning stakeholders… more
- Red River (Lexington, MA)
- …transparency across all stakeholders 8. **Reporting & Analytics** + Deliver performance insights to senior leadership and clients + Leverage ServiceNow ... who are open to an environment based on this teamwork and shared success . Our team works directly with our clients to create innovative solutions, challenge… more
- United Site Services (Westborough, MA)
- …to creating partnerships that help enable our customers' project and event success . Our deep industry expertise, excellence in process management, and dedication to ... pillars of our value proposition; each supported by tangible, best-practice programs. Our success is fueled by the dedication and collaboration of our diverse team,… more
- Teradyne (North Reading, MA)
- …All About You: We seek individuals who share our passion and determination. Our commitment to customer success drives us to go the extra mile. If you're ready to ... In this highly visible role, you'll serve as a trusted advisor to senior leaders - providing actionable insights , driving financial discipline, and leading… more
- Parexel (Boston, MA)
- …and Lupus expertise to an Industry Leader, Parexel!** Building on our continued success , we are expanding our esteemed Medical Sciences Team and seeking an ... and challenges + Pro-actively proposing and/or delivering relevant actions contributing to the success of the study/project and risk mitigation + Creating a sense of… more
- Deloitte (Boston, MA)
- Insights and Analytics Senior Consultant Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative ... the customer /brand studies + Dive into large datasets, uncovering insights , and providing impactful recommendations to clients leveraging tools like Google… more
- NTT America, Inc. (Boston, MA)
- …Your Potential: Whether 2 Years or 20, Discover Rewarding Journeys with Us!** The ** Senior Customer Success Manager** is a skilled individual contributor ... Senior CSM plays a vital role in supporting senior team members, executing customer success...Contribute to the company's overall business strategy by providing customer insights and feedback that inform product… more
- S&P Global (Boston, MA)
- **About the Role:** **Grade Level (for internal use):** 10 **The Team:** The Customer Success team is a dynamic global organization where the work evolves daily. ... requests are routed to theappropriate productstakeholders. Influence product roadmaps by surfacing customer insights and trends. + Evolve the digital customer… more
- Tripleseat (Concord, MA)
- …reporting and analytical needs of our Go-To-Market (GTM) teams. You'll report into the Senior Manager, Data & Insights , who owns forecasting, planning, and our ... pipeline reviews with data pulls, summaries, and snapshot reporting. Partnership With the Senior Manager, Data & Insights + Provide data support for strategic… more
- Forrester (Cambridge, MA)
- …who come together to do what's right by our clients and each other. Our success is driven by curiosity, courage and customer obsession. The confidence and drive ... and prospects. **Job Requirements:** + At least 10 years in a senior -level consumer insights , market research, or brand planning/strategy role at an agency or… more
- Wayfair (Boston, MA)
- Must be onsite in Boston, MA (Monday-Thursday) Senior Analyst, Journey Optimization At Wayfair, we care deeply about our customers. Our award-winning Customer ... to build trust and loyalty. From the moment a customer places an order through delivery and any post-order...and beyond Service, making collaboration a cornerstone of our success . If you're excited about driving business impact, working… more
- Amazon (Boston, MA)
- …and ML, proactively react, predict, and prevent problems. As a Principal Observability Customer Success Specialist within the AWS Specialists & Partners (ASP) ... Customer Success Center of Excellence organization, you...we can't achieve. Basic Qualifications - 10+ years of senior customer facing role experience - 15+… more
- Capital One (Boston, MA)
- Senior Manager, Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented ... evaluate our security posture. + Product Roadmap Contribution: Provide insights on emerging cybersecurity trends and customer ...across various domains. + At least 4 years in customer -facingroles, acting as a trusted advisor to senior… more
- Wolters Kluwer (Waltham, MA)
- …a month in the office (see locations listed on the posting) **OVERVIEW** The Customer Success Engagement Manager plays a high-impact role in managing strategy ... needs + Win support for process and performance improvement plans related to customer success , product development, and service improvements based on strategic… more
- Google (Cambridge, MA)
- …You bring a passion for sales, knowledge of online media, and commitment to maximize customer success . You act like an owner, move with velocity through change, ... Senior Account Manager, Lead Generation, Large Customer... objectives. + Monitor performance data to extract key insights , identifying and cultivating qualified upsell opportunities to drive… more
- Wolters Kluwer (Waltham, MA)
- …which will drive long-term customer value and retention for our business. The Customer Success Director is a senior leadership role responsible for ... the Role:** We are looking for a Director of Customer Success to lead a global ...deep knowledge / experience with leveraging customer success tools & technology to drive insights … more
- Autodesk (Boston, MA)
- …+ Build strong strategic partnerships with senior leaders across Sales, Marketing, Customer Success , Operations, Product, and IT + Stay current on market ... We are seeking a highly experienced GTM Revenue Strategy Senior Manager to drive the strategy and execute strategic...You will collaborate closely with teams across Sales, Marketing, Customer Success , Product, Finance, and IT to… more
- Coinbase (Boston, MA)
- …that guide members to new products and features. * Translate voice of customer insights into roadmap changes in partnership with CB1 Product, Engineering, ... CX Programs team drives strategy, planning, and execution for the Global Customer Support (GCS) organization, operating at the intersection of product and support… more
- S&P Global (Boston, MA)
- **About the Role:** **Grade Level (for internal use):** 09 **The Team:** The Customer Success team is a dynamic global organization where the work evolves daily. ... also build skills that support multiple career paths within Customer Success , Relationship Management, Sales, or Product....concisely. * Proven ability to build strong relationships with senior client stakeholders and maintain a high level of… more
