- ASM Research, An Accenture Federal Services Company (Boston, MA)
- The Service Desk Manager is responsible for overseeing IT service delivery to meet the needs of the CASTLE-NET program, managing processes, coordinating ... improvement, and alignment with program objectives. **Key Responsibilities** + Manage overall service desk operations and team performance + Provide leadership… more
- ASM Research, An Accenture Federal Services Company (Boston, MA)
- …for service desk issues. The Lead works closely with the Service Desk Manager on process improvements and strategic initiatives while maintaining ... Responsible leading weekend service desk operations, overseeing IT service delivery to meet the needs of the CASTLE-NET program. Manages service delivery… more
- GovCIO (Boston, MA)
- **Overview** GovCIO is seeking an Associate Service Desk Technician - Tier I to deliver exceptional first-tier technical support to our nation's Veterans. to ... Windows/Mac PCs, and video conferencing platforms. + Familiarity with service desk tools and real-time ticket documentation...Virtual video interview conducted via video with the hiring manager and/or team + Camera must be on +… more
- HealthFitness (Cambridge, MA)
- …working on-site in the absence of management. + Support the Assistant Membership Manager with onboarding of Front Desk staff, including leading training ... proudly managed by HealthFitness, is seeking a **Lead Front Desk Attendant** to join the team on campus in...lead by example and are passionate about delivering exceptional service , we'd love to have you on our team.… more
- GovCIO (Boston, MA)
- **Overview** GovCIO is currently hiring for a Service Desk Administrator with an active Secret clearance to provide Tier I phone support and troubleshooting in ... troubleshooting in compliance with established policies/procedures. + Provide supplemental hands-on desk -side support when required. + Meet contractual Service … more
- ASM Global (Worcester, MA)
- …POSITION RESPONSIBILITIES: + Accountable for staffing each shift on the Executive Desk + Responsible for completing incident reports accurately and completely + ... Completes m onthly desk staff schedules and posted in all areas assigned...Ability to work with minimal supervision + Strong customer service skills + Good written, verbal and interpersonal skills… more
- Cambridge Health Alliance (Cambridge, MA)
- Receptionist/Front Desk **Requisition Number:** 740 **Pay Range:** $19.00 - $23.00 per hour **Location:** CHA Cambridge Hospital **Work Days:** Monday thru Friday ... * Does not wait for someone to approach the desk , initiates contact with each person as he/she enters...issues. * Under the general supervision of the Office Manager , responsible for performing a wide range of administrative/receptionist… more
- BXP (Boston, MA)
- …standards. + Provision and manage access through Active Directory and Security Manager . Maintain and enforce directory policies and standards. + Deploy and support ... analysis and ongoing improvements. Technology Implementations + Manage process, service , and technology improvement initiatives and assume ownership of ServiceNow… more
- Beth Israel Lahey Health (Chestnut Hill, MA)
- …including greeting, check-in, scheduling and medical assisting while delivering excellent service and contributing to the smooth flow of practice operations. Reports ... to the manager with input from assigned physicians, nurses or other...greeting, check-in, scheduling and medical assisting while delivering excellent service and contributing to the smooth flow of practice… more
- Hannaford (Leominster, MA)
- …Supervise performance of all duties and responsibilities of all front-end and service desk /kiosk associates as assigned by Manager of Customer Service * ... policy. * Assign fixed activities to front end and service desk /kiosk associates during idle periods as...being aware of customers' actions and behavior. Report to manager or security any abnormal behavior. * Secure front-end… more
- Citizens (Westwood, MA)
- …recurrence. + Collaboration: Work closely with application owners, infrastructure teams, service desk staff, vendors, and business stakeholders to coordinate ... organization is committed to operational excellence and resilient IT service delivery. As a Major Incident Manager ,...IT service delivery. As a Major Incident Manager , you will play a pivotal role in protecting… more
- Magnus Veracross (Wakefield, MA)
- …space for students and teachers Role Overview: Highly organized and professional Office Manager & Administrative Coordinator to own the daily operations of our new ... Global HQ. Responsible for workplace management, front desk reception, facilities coordination, and providing administrative and event support to the SVP of Business… more
- State of Massachusetts (Boston, MA)
- …of fines, processing overdue notices, patron record updates) and provides other front-line desk service . * Provides reference assistance and assists patrons in ... dedicated staff, and welcoming space enrich MassArt. The Circulation and Computer lab manager performs all circulation desk functions in the library as well… more
- Extra Space Storage (Nashua, NH)
- …stores in the district. -Starting Pay Range $18.50 - $20.25/hr. The **Assistant Store Manager ** plays a pivotal role in supporting the daily operations of one or ... more self-storage locations, under the guidance of the District Manager and Store Manager . This role ensures...Off** accrued throughout the year, increasing with years of service . + **Generous 401(k) match with Traditional and/or ROTH… more
- Aston Carter (Lexington, MA)
- …current dining retail and entertainment trends Skills event planning, front desk , microsoft office, customer service , administrative support, data entry ... team for more day to day tasks. The Community Manager 's main duty is to create and manage programming...contracts with area vendors for best price product and service * Works with Experience Management corporate team to… more
- Omni Hotels (Boston, MA)
- …an employee of this historic property. Job Description The Assistant Front Office Manager is responsible for maintaining the highest levels of customer service ... during the arrival and departure process through training, guest service recovery and adherence to established department and hotel...as by communicating needed tasks to next available Front Desk Agent and ensure that tasks are being completed… more
- Marriott (Cambridge, MA)
- …High school diploma or GED; 4 years experience in the guest services, front desk , housekeeping, or related professional area. OR * 2-year degree from an accredited ... or related major; 2 years experience in the guest services, front desk , housekeeping, or related professional area. **CORE WORK ACTIVITIES** **Leading Room… more
- World Insurance Associates, LLC. (Worcester, MA)
- …retirement plan services, and payroll & HR solutions. Position Summary The Senior Client Manager independently serves as the primary service contact for a book ... This position is expected to consistently provide excellent customer service leadership to accounts, as well as represent client...& Working Conditions Office work involves working at a desk most of the time, using a stand-up/sit-down adjustable… more
- Deloitte (Boston, MA)
- …Work you'll do Deloitte Consulting LLP's QRM group is seeking a Risk Manager with extensive experience in supporting complex deals and contract structuring, drafting ... for Core Risk Managers. Both functions are described in detail below. + Deal Desk Support, Contracting, and Negotiations + Assist with deal desk and contract… more
- St. Francis House (Boston, MA)
- …crisis stabilization, and care coordination, as well as supporting internal and external service navigation. The Manager plays a key leadership role in ... Manager of Clinical Access Services Boston, MA (http://maps.google.com/maps?q=Boston+MA+USA+02116)...within the Behavioral Health Department. This role balances direct service delivery with clinical supervision and team leadership, providing… more