- Transdev (Readville, MA)
- Hiring Immediately - Safety and Training Manager Scroll down to find an indepth overview of this job, and what is expected of candidates Make an application by ... Transdev Services, Inc. is seeking a Safety and Training Manager for its Boston Public Schools transportation contract. The...security programs; works with the team to respond to customer complaints; ensures that services are safe and secure;… more
- Boston Consulting Group (Boston, MA)
- …organizations to grow, building competitive advantage, and driving bottom-line impact. Experience , qualification, and soft skills, have you got everything required ... thrive. What You'll Do As a Procurement Sourcing Senior Manager , you will bring world-class sophistication to our procurement...well as suppliers in all parts of the world Customer centric focus You need to have a pragmatic… more
- NoScrubs (Boston, MA)
- …ownership -** this is a ground floor opportunity to drive improved operations, customer experience , and build the foundation for our national expansion. xrbllit ... Capital. ## **The role** We're looking for a **City Manager ** to lead all aspects of the respective market...hustle, hard work, creativity to improve our operations and customer service in the market. Google "Earnest Shackleton job… more
- Santander Holdings USA Inc (Boston, MA)
- …at the heart of this journey and together, we are driving a customer -centric transformation that values bold thinking, innovation, and the courage to challenge ... loan inquiries and responds to client requests in case manager is absent. * Reviews past due report and...the essential functions. * Bachelor's Degree or equivalent work experience in Finance, Accounting, Management, Economics or equivalent field.… more
- The Hertz Corporation (Boston, MA)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience ... success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate… more
- Coinbase (Boston, MA)
- …*Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which is responsible for building, ... the Director of Engineering and collaborate closely with Product, Data Science, and Customer Experience teams to define strategy, architecture, and execution for… more
- Coinbase (Boston, MA)
- …at the intersection of product and support to transform the customer experience . We're hiring a Program Manager , Coinbase One, to evolve Priority Support ... You'll Do* * Own the end-to-end Coinbase One CX experience across Priority Support, Coinbase One Card, and Account...CB1 contact drivers to analyze root causes, frequency, and customer impact, and propose solutions that reduce friction through… more
- Fujifilm (Boston, MA)
- …adoption and addressing any customer issues, to ensure ongoing positive customer experience + Support Territory Manager counterpart by maintaining ... Managers to demo FUJIFILM Sonosite products, close deals, and ensure ongoing positive customer experience . After the sale, this role owns client relationships… more
- Capital One (Boston, MA)
- Strategic Customer Development Manager , Northern CA - Business Cards & Payments (Remote-Eligible) **Strategic Customer Development Manager , Northern CA - ... needs are met in a seamless and beautiful way. To be successful, a Strategic Customer Development Manager will meet customers where they are and adjust their… more
- Capital One (Boston, MA)
- Senior Manager , Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented ... Senior Manager with...and collaborate effectively with cross-functional teams. Preferred Qualifications: + Experience in developing and implementing scalable Customer … more
- Hilton (Boston, MA)
- …and/or position within the Company\.\#LI\-REMOTE **Job:** _Technology_ **Title:** _Senior Manager Customer Excellence \(Contact Center\)_ **Location:** _null_ ... revolutionizing human hospitality in a digital world\. As Senior Manager on the Customer Excellence Team, you...Seven \(7\) years of project management and business process experience + Three \(3\) years' experience working… more
- SHI (Boston, MA)
- …with their Cisco environment and renewals, drive adoption, and ensuring a positive customer experience with SHI. **Role Description** + Executing against given ... in our offices or yours.** **Job Summary** The Cisco Customer Success Manager is responsible for retention...relationships with key SHI customers to ensure a positive customer experience . + Working with SHI sales… more
- Celestica (Boston, MA)
- …- from the drawing board to full-scale production and after-market services. The Customer Program Manager position acts as the primary interface to the ... Processes set up , Communications Mgmt.and performance reporting and planning. The program manager is key team leader for the customer account and coordinates… more
- GE Vernova (Boston, MA)
- **Job Description Summary** The Customer Success Manager will be responsible for managing and developing strong relationships with our existing contractual ... generating controls aftermarket services growth in the existing contractual customer base. The Customer Success Manager...an accredited university or college and 6 years controls experience (or a high school diploma / GED with… more
- UKG (Boston, MA)
- … expectations and drive significant business growth. **About the Role:** The Enterprise Customer Account Manager will be focused on selling into Enterprise ... ERP **Preferred Qualifications:** + Proven track record of building and growing customer relationships in an Enterprise territory. + Experience building strong… more
- ISC2 (Boston, MA)
- …with internal operations, instructors, and vendors to guarantee a seamless customer experience . **Account Operations** + Oversee the **day-to-day management** ... connectedness that empowers all of our successes. Learn more. **Position Summary** The Customer Success Account Manager is responsible for driving customer … more
- NTT America, Inc. (Boston, MA)
- …and work with cross-functional teams to drive initiatives that enhance the customer experience . **Revenue Growth and Business Impact** . Proactively identify ... or 20, Discover Rewarding Journeys with Us!** The **Senior Customer Success Manager ** is a skilled individual...Bachelor's degree required; advanced degree (MBA or equivalent) preferred. ** Experience :** + 6+ years of customer success,… more
- Wolters Kluwer (Waltham, MA)
- …a month in the office (see locations listed on the posting) **OVERVIEW** The Customer Success Engagement Manager plays a high-impact role in managing strategy ... years direct healthcare experience preferred + 5+ years of experience in SaaS-based customer success, account management, or a related role, with a focus on… more
- Proofpoint (Boston, MA)
- …issues to completion with little direction, and a passion for ensuring a world class customer experience . **Your Day to Day** + Drive high levels of customer ... growing field services team. The mission of the Senior Customer Success Manager is to ensure that...area or equivalent + 5+ years of related industry experience in professional services, sales engineering, senior support engineering,… more
- Google (Cambridge, MA)
- Senior Account Manager , Lead Generation, Large Customer Sales _corporate_fare_ YouTube _place_ Cambridge, MA, USA **Mid** Experience driving progress, ... marketing and advertising campaigns and relationships with customers or agencies. + Experience in customer -facing consulting or business transformation. + … more