- Amazon (Seattle, WA)
- …The Applied Scientist in Natural language processing (NLP) within Customer Engagement Technology, Self-Service and Automation team will work on the ... of Large Language Model (LLM)-based chatbots and conversational AI systems for customer service applications. * Design and implement state-of-the-art NLP and Machine… more
- Amazon (Seattle, WA)
- …is deeply ingrained in everything we do, especially in the Customer Engagement Technology (CET) department. Leveraging conversational Artificial Intelligence ... is broadly recognized as a leader in providing exceptional Customer Service globally. At Amazon, we are driven by...learning (ML) technology, we strive to predict and resolve customer issues through self-service and automation solutions. The CET… more
- Amazon (Seattle, WA)
- …prizing human empathy and ingenuity? The SPSE Science Team is looking for an Applied Scientist to build statistical and machine learning solutions that help us ... Amazon, we strive every day to be Earth's most customer centric company. Selling Partner Support Engagement ...most customer centric company. Selling Partner Support Engagement (SPSE) Science delivers on this by building AI-enhanced… more
- Amazon (Seattle, WA)
- …the team that is at the core of understanding how Amazon Devices drive deeper customer engagement and helps the business make decisions about how to optimize and ... Amazon Device users. We are seeking a skilled Senior Applied Scientist to build the future of...by measuring the long-term value generated via purchase and engagement with devices and integrating it into decision making… more
- Amazon (Seattle, WA)
- …systems and business action (and customer delight). Key responsibilities As an Applied Scientist on this team, you will: - Develop and implement recommender ... maintain the associated solutions. We are looking for an applied scientist to join our interdisciplinary team...modeling of enormous datasets to develop insights that increase customer engagement and monetization; - Run experiments,… more
- Amazon (Seattle, WA)
- …ads serving. About this Role: We are looking for a passionate, talented Senior Applied Scientist in the field of Natural Language Processing (NLP), Computer ... Multi-Modal Deep Neural Networks, Statistical Modeling). We also enables customer -brand engagement enhancement through intelligent UX and efficient… more
- Amazon (Seattle, WA)
- …growth and impact through science and innovation, we are seeking a Principal Applied Scientist , Prime Science, to create and deliver Machine Learning innovation ... members across 25 countries and is key to Amazon's customer growth and engagement . Prime Science innovates...translating that direction into specific plans for research scientists, applied scientists, engineering, and product teams. This is a… more
- Amazon (Seattle, WA)
- …include: 1. Developing and deploying sophisticated incentive recommendation models to optimize customer engagement and loyalty. 2. Contributing to the creation ... personalized experiences throughout the customer journey. As a Customer Behavior Analytics Scientist , you will have the opportunity to make a significant… more
- Amazon (Seattle, WA)
- Description The Data Scientist in NLP within Customer Engagement Tech, Self-Service and Automation team will work on the research, design, and implementation ... Lead the development of LLM-based chatbots and conversational AI systems for customer service applications. 2. Implement state-of-the-art NLP and ML models for tasks… more
- Amazon (Seattle, WA)
- Description The Data Scientist in NLP within Customer Engagement Tech, Self-Service and Automation team will work on the research, design, and implementation ... and knowledge sharing. * Collaborate with cross-functional teams, including applied scientists, software engineers, and product managers, to integrate LLM-based… more
- Amazon (Seattle, WA)
- …The Data Science Manager in Natural Language Processing (NLP) within the Customer Engagement Technology, Self-Service and Automation team will work on ... dialogue quality assessment. - Collaborate with cross-functional teams, including applied scientists, software engineers, and product managers, to integrate Large… more