- Amazon (Seattle, WA)
- …chance to work hard, have fun, and make history. Amazon is seeking to hire a Sr. Program Manager to join the Amazon Selling Partners Voice of Customer ... experience, associate performance, and operational efficiency. As the Sr. Program Manager , VOC, you will leverage this...product lines to create analytics strategies that identify meaningful insights that help Amazon improve our customer … more
- Amazon (Seattle, WA)
- …industries, edge- and long-tail cases abound. We are looking for an experienced program manager with a passion for understanding and simplifying complex spaces, ... Description The Software Builder Insights team provides the insights that...strategies pays dividends, including in the form of better customer , business, and employee outcomes. With Amazon's tens of… more
- Amazon (Seattle, WA)
- …The AWS Marketing organization is seeking a motivated, detail-oriented, data-driven Program Manager to support the Marketing Communications team. This ... great follow-through, and problem-solving, and communications skills. Key job responsibilities The Program Manager will be responsible for working with our… more
- Amazon (Seattle, WA)
- … customer -centric company. The Account Health Assurance (AHA) team is looking for a Customer Obsessed Sr. Insights Manager with a strong market research ... leader with exceptional Ownership skills to create and manage the AHA Insights program . You enjoy building things from scratch, are comfortable with change and… more
- Amazon (Seattle, WA)
- …products and Amazon shoppers worldwide. Key job responsibilities Amazon is looking for a Program Manager to own a portfolio of global trust and safety programs, ... Within this, the CS2I team's remit is to protect customer trust and safety by detecting products that violate...annual and ongoing learning experiences, including our DEI Ambassador Program . Amazon's culture of inclusion is reinforced within our… more
- Amazon (Seattle, WA)
- …of sales products and tools to accelerate growth at AWS. The AWS Sales Insights , Analytics, and Data Engineering & Science (SIADS) team is looking for an Analytics ... & Insights Lead to...acumen, and a knack for working backwards from the customer 's needs in a highly cross-functional environment. Finally, you should… more
- Amazon (Seattle, WA)
- Description Would you like to empower our Marketing Insights Strategy and Execution team to operate efficiently and make data-driven decisions? Are you passionate ... more agile, and innovate faster. As a Marketing Operations Manager , you will work closely with stakeholders across AWS...companies and believes that world-class support is critical to customer success. AWS Support also partners with a global… more
- Amazon (Seattle, WA)
- …to partner with the AWS Global Sales & Sales Strategy teams to understand customer trends and market opportunities, surface insights on the productivity of our ... new ways of diving deep with data to uncover insights to help us serve our customers in their...degree or equivalent - 5+ years of product or program management, product marketing, business development or technology experience… more
- Amazon (Seattle, WA)
- …Digital, Device and Alexa Support (D2AS) organization is seeking a Program Manager to join the D2AS Executive Customer Relations (ECR) team. The D2AS ... offensive content and privacy escalations globally. The team examines customer anecdotes, and provides meaningful insights to...will be part of a Worldwide Digital and Device Program team who collaborates with various teams, within and… more
- Amazon (Seattle, WA)
- …redefine the future of video advertising? Prime Video Ads is seeking to hire a Sr. Program Manager to join the PV Ad Product Program Management team and ... positions us well for the long-term. As the Sr. Program Manager , VOC, you will create and...create and own the strategy of the Voice of Customer program for PV Ads. you will… more
- Amazon (Seattle, WA)
- …research methodology and developing solutions to scale our impact. We are looking for a Sr. Program Manager to join our team! As the Sr. Program Manager ... and conduct quantitative and qualitative research studies to generate customer trust perception insights . Leveraging our research...which is critical to the overall success of our program . You will also own the strategic development of… more
- Qualtrics (Seattle, WA)
- …nearly 5,000 people across the globe who think that's work worth doing. **Principal Program Manager , Product Preview Programs** **Why We Have This Role** The ... role reports to the Global Leader, Product Feedback & Insights . **How You'll Find Success** + Customer ...Develop recommended practices for continuous improvement of the product manager and customer experiences + Work closely… more
- Amazon (Seattle, WA)
- …levels. The manager will analyze complex datasets to extract actionable insights on product performance and customer experience, creating compelling data ... Customer Research team is seeking a dynamic Senior Customer Research Manager to join our growing...in ensuring that our product and marketing teams remain customer -focused by providing deep insights into … more
- Amazon (Seattle, WA)
- …and solve complex problems on their behalf, with ingenuity and simplicity. The Senior Program Manager , Customer Experience, is a core member of Amazon's ... to improve the customer experience. Basic Qualifications - 5+ years of program or project management experience - Experience using data and metrics to determine… more
- Amazon (Seattle, WA)
- …to drive the famous Andon Cord mechanism at Amazon. Key job responsibilities A Technical Program Manager (TPM) is responsible for the end to end delivery of a ... this vision drives the Amazon flywheel by generating business insights , surfacing opportunities for customer delighters that...to work with a product or projects various Technical Program Managers and Development Managers to ensure that status… more
- FREEMAN (Seattle, WA)
- …as well as new technologies to deliver moments that matter. **Summary** The Manager - Customer Feedback Programs operationalizes efficient and scalable methods ... administration of initiatives and activities to ensure success of the Customer Feedback program , including writing communications, maintaining internal… more
- Amazon (Seattle, WA)
- Description The team is responsible for the customer experience across a growing and strategic segment of products. From finding larger, more expensive products, to ... to having them assembled or installed, this business involves the highest Customer expectations and operational complexity. We move quickly to bring about positive… more
- Amazon (Seattle, WA)
- Description Amazon Customer Service (CS) is looking for an experienced Senior Program Manager to join Amazon Stores Global Quality (SGQ) team. In this role, ... key programs and influence multiple cross-functional teams' roadmaps to drive customer experience improvements and defect elimination. You will be responsible for… more
- Amazon (Seattle, WA)
- …Experience) team with in SMGS, is looking for a passionate, innovative, committed Sr. Technical Program Manager (TPM). As a Sr. Technical Program Manager ... * Integrated, personalized experiences * Secure data and contextualized insights supporting the entire customer journey *...alike to take high degree of ownership for their program vision and execution of ideas. You will be… more
- Amazon (Seattle, WA)
- …that move the organization forward in a meaningful and measurable way? As a Sr. Customer Engagement Program Manager on the Office of AWS Global Services ... you will drive end to end mechanism for scaling customer engagements. You will own the governance for key...- Develop, implement, and oversee KPI reporting for a program portfolio, ensuring clear visibility of milestones and project… more