- Siemens Digital Industries Software (Seattle, WA)
- …Overview:** We are seeking a highly skilled and experienced Manager for our Customer Support Analytics & Technology Operations team. This role involves ... and improve the operations of our large global technical customer support organization. The successful candidate will...the analytics capabilities and productivity of our customer support engineers. Additionally, this role requires… more
- Proofpoint (Seattle, WA)
- …and prioritize at-risk customers and ARR expansion opportunities. + Integrate predictive analytics into the central Customer Success Platform + Drive continuous ... Finance to leverage these tools to inform forecasting and strategic decisions ** Customer Data Analysis:** Combine analytics , exploratory skills, and data… more
- Amazon (Seattle, WA)
- Description At Amazon.com, we strive to be Earth's most customer -centric company. To support this vision, we need exceptionally talented, bright, and driven ... history. Amazon is seeking to hire a Sr. Program Manager to join the Amazon Selling Partners Voice of...to drive operational excellence across the network but also support internal teams. Voice of Customer (VOC)… more
- Amazon (Seattle, WA)
- …of video advertising? Prime Video is looking for a world-class Science & Analytics Leader to help us assemble and execute against our team's strategic advertising ... for the long-term. We are seeking a Science & Analytics Leader to manage the development and application of...will need to take into account advertiser demand and customer engagement expectations, desired targeting and relevance outcomes, and… more
- Amazon (Seattle, WA)
- … Analytics Services team. This role will own end to end finance support including P&L management and planning for Analytics services. Additionally, this role ... Description Amazon Web Services (AWS) is seeking a Finance Manager to be a key member of the AWS...will drive strategic new Analytics feature launches and process improvements across the organization.… more
- Amazon (Seattle, WA)
- … Analytics , and Data Engineering & Science (SIADS) team is looking for an Analytics & Insights Lead to support Generative AI (GenAI) reporting and insights ... with key stakeholders and business partners, understand requirements, and deliver analytics products. You should also be able to demonstrate analytical thinking,… more
- Amazon (Seattle, WA)
- …AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners ... leader to join the Amazon OpenSearch Service Product Marketing team in the Analytics services category. In this role, you will have the opportunity to create… more
- Amazon (Seattle, WA)
- Description The AWS GDSP Finance Manager will support the rapidly growing AWS organization by providing financial stewardship and analytical insights into the ... compliance and approval controllership process. The role will also support the Senior Finance Manager with mentorship..., who has analytical approach, is passionate about reporting, analytics and automation and has the ability to create… more
- Amazon (Seattle, WA)
- …customers and deliver meaningful results. With 300+ million worldwide active customer accounts, and first-party insights based on shopping, streaming and browsing ... signals, brands can craft relevant campaigns that enhance customer experiences. Our solutions on Amazon.com, services like Twitch, IMDb TV, Alexa, Amazon Music, and… more
- Amazon (Seattle, WA)
- … ad hoc analysis & participate on projects as needed - Be an expert in analytics tools required to support the team About the team About AWS Diverse Experiences ... driven decision making? We are looking for a Sales Analytics and Insights lead to partner with the AWS...AWS Global Sales & Sales Strategy teams to understand customer trends and market opportunities, surface insights on the… more
- Amazon (Seattle, WA)
- …and deploying customer experience performance processes in a multi-site world-class customer support operation, and is ready to make tough data-backed ... Service organization. As the GO CX & Initiative Manager for the Americas, you will be responsible for...and ownership, along with a continuous focus on action, customer satisfaction, support personnel satisfaction and financial… more
- Amazon (Seattle, WA)
- …perspectives strengthen our ability to achieve Amazon's mission of being Earth's most customer -centric company. The Selling Partner Support (SP- Support ) team ... of forecasts to predict volume demand from external and internal customers and support mechanisms to meet forecast accuracy targets and ongoing changes in … more
- Amazon (Seattle, WA)
- …We are looking for a talented Senior Program Manager to join the AWS Support Business Strategy, Analytics and Data Science team to lead the global goal ... broad range of applications including compute, storage, databases, networking, analytics , machine learning and artificial intelligence (AI), Internet of...setting framework for Support Engineering and Customer service Organization. The… more
- Amazon (Seattle, WA)
- Description The AWS Customer Research team is seeking a dynamic Senior Customer Research Manager to join our growing team. This role is crucial in ensuring ... that guide decision-making across AWS product and marketing teams. The Senior Customer Research Manager will be responsible for spearheading the design,… more
- Rithum (Seattle, WA)
- …create optimized consumer shopping journeys from beginning to end. **Overview** The Senior Customer Success Manager (CSM) serves as a trusted advisor to some ... with other departments-Sales, Renewals, Managed Services, Finance, Product, and Support -to ensure customer success. **Qualifications** Minimum Qualifications +… more
- Amazon (Seattle, WA)
- …data, and a talent for driving high-impact improvements? Consider applying for the Customer Success Manager role within our Amazon Vendor Services (AVS) ... of the on-site experience. Known for our agile prioritization and strong customer -centric approach, we collaborate closely with Vendor Manager , Supply Chain,… more
- Amazon (Seattle, WA)
- … Customer Value: This is achieved through the ownership of: - Adoption: To support customer business goals and to advance the customer 's cloud adoption. ... Description We are seeking a Senior Customer Solutions Manager (CSM) to work...team interacts with leading companies and believes that world-class support is critical to customer success. AWS… more
- Amazon (Seattle, WA)
- …ambiguous and changing environment. To support the evolution of the AWS customer experience and/or Customer Solutions Manager discipline, you are ... and operations. Amazon Web Services (AWS) is seeking a Customer Solutions Manager (CSM) to come join...you may define opportunities that are strategic to the customer 's cloud journey including large-scale migrations, data analytics… more
- Amazon (Seattle, WA)
- …for fast resolutions when faced with an order issue. Shipping and Delivery Support (SDS) team within Worldwide Customer Service provides value by combining ... expertise in Amazon Transportation Services with the scale and support infrastructure of Worldwide Customer Service to...Amazon's SDS Tech team is seeking a hands-on Senior Manager , Applied Science to lead our science strategy and… more
- Amazon (Seattle, WA)
- …500 enterprises. The TAM role is not directly hands on keyboard within the customer 's environment for troubleshooting customer support issues, rather you ... team interacts with leading companies and believes that world-class support is critical to customer success. AWS...best value and service from AWS? At AWS Enterprise Support we're looking for a Technical Account Manager… more