- Cognizant (Seattle, WA)
- …3) Business Development, 4) Practice Development, & 5) People Development. At the Manager Consulting Title ( Senior Manager Level), this means overseeing ... Manager Consulting, Product Owner with Airline Domain Experience...overall performance. Clients draw upon our deep industry expertise, program and change management capabilities, and analytical objectivity to… more
- MV Transportation (Seattle, WA)
- …a Fleet Maintenance Manager who will be a dynamic, multi-task oriented senior professional to manage all day-to-day maintenance aspects of this fixed route bus ... operation. The Fleet Maintenance Manager will ensure that all contractual requirements are achieved, and duties included will consist of daily, weekly, monthly and… more
- Amazon (Seattle, WA)
- Description Amazon Customer Service (CS) is seeking an experienced Senior Program Manager to join the Consumer Customer Service Support (C2S2) ... and prioritization skills. To excel, you will use your project or program management experience to advocate for, and improve, the customer experience, using… more
- Amazon (Seattle, WA)
- …these solutions help businesses build brand awareness, increase product sales, and more. As Sr . Program Manager , you are responsible for the definition and ... throughout their daily journeys. With a range of flexible pricing and buying models, including self- service , managed service , and programmatic ad buying,… more
- Amazon (Seattle, WA)
- …mission is to be 'Earth's most customer-centric company', and our award-winning Customer Service team is an essential part of that mission. We hire the world's ... and property managers. Shipping & Delivery Support (SDS) is a customer service organization dedicated to creating world-class support for these customers. We measure… more
- Amazon (Seattle, WA)
- Description Amazon is looking for a ( Senior ) Program Manager with a strong delivery record and proven project management experience to own strategic, ... Amazon supports vendors, sellers, and third-party partners around the globe. As a ( Senior ) Program Manager with Amazon, you will have the opportunity to… more
- Amazon (Seattle, WA)
- …products using Artificial Intelligence? Then we're looking for you! We are seeking a Senior Program Manager to join the Customer Engagement Technology (CET) ... Team. You will be responsible for driving a high-visibility program of reducing customer service contacts that go to an agent through the expansion of our… more
- Amazon (Seattle, WA)
- Description If you are a strategic thinker with a strong background in program management and the ability to drive cross-functional projects, we encourage you to ... impact across multiple organizations * Development of the overall program strategy, tactically driving teams in and outside of...up your sleeves and do whatever is necessary; general manager / owner mentality * Create, communicate, and manage… more
- Amazon (Seattle, WA)
- Description The Senior Program Manager , Americas Customer Experience, is a core member of Amazon's Worldwide Customer Service organization. This team ... Key job responsibilities * Vision and Roadmap Development: Craft strategic program roadmap and vision to address key customer pain-points. * Customer-Centric… more
- Amazon (Seattle, WA)
- …you to own them to completion. Amazon Web Services (AWS) is seeking an experienced Sr . Technical Program Manager to manage data center infrastructure goals ... to play a key role in an exciting, industry-leading technology business. As a Sr . Technical Program Manager (TPM) in the Central Operations Repair… more
- Amazon (Seattle, WA)
- …navigate, purchase, use, and truly enjoy our product and service portfolio. As a Sr . Asset Lifecycle Program Manager you will play a critical role in ... Description Amazon Devices is looking for a Sr . Asset Lifecycle Program Manager...with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws… more
- Amazon (Seattle, WA)
- …the utilization of approaches such as Six Sigma and Lean? We are seeking an analytical Sr . Program Manager to support the Prime Video Trust & Safety Content ... initiatives within Prime Video Trust & Safety. As a Sr . Program Manager for Trust...execute comprehensive Trust & Safety strategies that protect the service , users, and brand reputation. - Process/ Program … more
- Amazon (Seattle, WA)
- …solutions from other WW HBS partners where commonality will support scale and speed. The Sr . Program Manager role will challenge you to innovate in a ... seller and fulfillment partners to build and scale new service opportunities for customers. This role will focus on...of the organization. A day in the life The Sr . Program Manager role will… more
- Amazon (Seattle, WA)
- …holding key impact on helping our business scale? We are seeking an innovative and analytical Sr . Program Manager to support the Prime Video Trust & Safety ... and improving the execution of this core mission, the Sr . Program Manager will work...counterparts in engineering, product management, legal, PR, marketing, customer service , and executive teams to bring products to market,… more
- Amazon (Seattle, WA)
- Description As a Sr Technical Program Manager for Amazon Photos, you will be the organization's expert on our core experience, and will partner with Product ... Photos helps consumers preserve and re-live their memories. The service comes with unlimited photo storage for Prime members...looking for a place to apply your technical and program management expertise, filling a critical role along side… more
- Amazon (Seattle, WA)
- Description Amazon Photos is looking for a Sr Technical Program Manager (TPM) to lead Photos on Devices programs. Amazon Photos helps consumers preserve and ... re-live their memories. The service comes with unlimited photo storage for Prime members...looking for a place to apply your technical and program management expertise, filling a critical role along side… more
- Amazon (Seattle, WA)
- …solving complex problems for bringing new capabilities to our business customers. Sr . Account Manager will be part of our Service Providers Team. As a Sr ... of program and adoption of performance monitoring mechanisms with service providers * Operate autonomously; drive multiple programs end-to-end including business… more
- Amazon (Seattle, WA)
- …to drive projects that have direct impact on the operational and financial results. The ABCS Sr . Program Manager - Operations, is a core member of ABCS ... segment and customer base for Amazon. Amazon Business Customer Service (ABCS) has responsibility for creating an end to...Resolve (TTR), Follow up%, Thread stop rate. The ABCS Sr . PM is required to proactively engage with business… more
- Amazon (Seattle, WA)
- …investment in Amazon's technology through issue resolution and prevention. We're looking for a Sr . Program Manager to help build operational processes and ... mechanisms for defect reduction, and enable faster issue resolution through self- service and seamless Customer Support interactions. This role will also help… more
- Amazon (Seattle, WA)
- …Amazon's return policies and ensuring a great customer experience. The team is seeking a Sr . Program Manager to be responsible for improving the customer ... you! CAP is a team within the broader Customer Service (CS) organization focused on minimizing the abuse of...launch large scale programs to resolve buyer issues. Track program progress and provide visibility to leadership - Continuously… more
