- Kimpton Hotels & Restaurants (Nashville, TN)
- …downright exceptional. Guests feel it; you'll feel it too. **What You'll Do** The Guest Service Agent (Overnight) is responsible for registration and ... check-out, PBX operations, mail and message service all the while providing outstanding service to our guests along the way. You'll act as an advocate for the… more
- Drury Hotels (Nashville, TN)
- …and 5:30 pm Kickback service , which may include food preparation, set up, guest service (host or bartender), and clean-up. Present and maintain a high ... and co-workers. Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude. What we expect of you:… more
- Omni Hotels (Nashville, TN)
- …the Omni Nashville Hotel - apply today! To effectively perform job functions of Guest Service Agent , PBX Operator, Bellperson, Concierge, Rooms Controller, ... room inspections according to standards. + Maintain Four Diamond Standards of guest service . + Understand the importance of our Medallia scores. + Aid guests… more
- IHG (Nashville, TN)
- …+ Experience - ideally you'll have spent at least one year in a front desk or guest service position. + Strength - sometimes you'll need to lift, push and pull ... **Role Purpose** The moment a guest steps into one of our hotels, they...into a genuinely memorable experience. As a Front Desk Agent , you'll not only be the person they rely… more
- Marriott (Brentwood, TN)
- …to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Warm, knowledgeable service and helpful guidance reassure ... **Additional Information** **Job Number** 24203396 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Nashville Brentwood, 760 Old Hickory… more
- Omni Hotels (Nashville, TN)
- …+ Understand the importance of our Medallia scores. + Maintain Four Diamond Standards of guest service + Proper phone etiquette; answering the phone with a smile ... + Maintain a professional business appearance, attitude, and performance. + Prior guest service experience required, preferably hotel front office experience. +… more
- Aimbridge Hospitality (Nashville, TN)
- Job Summary Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the ... evenings nights weekends and holidays + Holds an understanding of hotel products and guest services (ie lifestyle full service resort etc) + Ability to… more
- Aimbridge Hospitality (Nashville, TN)
- Job Summary Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the ... evenings nights weekends and holidays + Holds an understanding of hotel products and guest services (ie lifestyle full service resort etc) + Ability to… more
- Marriott (Nashville, TN)
- …Information** Pay: $18.00/hour **Job Number** 24214746 **Job Category** Rooms & Guest Services Operations **Location** Gaylord Opryland Resort & Convention Center, ... Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that… more
- Marriott (Nashville, TN)
- …Pay Rate: $21/hour **Job Number** 24196119 **Job Category** Rooms & Guest Services Operations **Location** Gaylord Opryland Resort & Convention Center, 2800 ... all members and guests according to company standards, anticipate and address service needs, assist individuals with disabilities, and thank others with genuine… more
- Aimbridge Hospitality (Nashville, TN)
- …according to Aimbridge Hospitality SOP's. + Conduct all 90 day and annual Guest Service employee performance appraisals according to SOP's. + Develop employee ... are met ie Central Reservations Market Segment AAdvantage Travel Agent check registers etc. + Review Guest ...Services Department on their role in contributing to the guest service scores. + Monitor all VIP's… more
- Aimbridge Hospitality (Murfreesboro, TN)
- …Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she ... able to work well in stressful high pressure situations including ability to handle guest objections and disputes to satisfactory results. + Must be able to show… more
- Atrium Hospitality (Franklin, TN)
- …equal access to opportunities and resources for all, at every level of the organization. ** Service :** We deliver the best guest experience possible. We are a ... Agent is a source of knowledge for the guest for everything about the hotel, its amenities, and...promotes the five simple values that drive our business: ** Service ** We deliver the best guest experience… more
- Aimbridge Hospitality (Nashville, TN)
- …+ Must be able to problem solve and troubleshoot in order to resolve guest issues that may arise and respond to emergency situations. + Must be proficient ... + Approach all encounters with guests and associates in a friendly service -oriented manner. + Maintain regular attendance in compliance with Aimbridge Hospitality… more
- Aimbridge Hospitality (Nashville, TN)
- …+ Must be able to problem solve and troubleshoot in order to resolve guest issues that may arise and respond to emergency situations. + Must be proficient ... + Approach all encounters with guests and associates in a friendly service -oriented manner. + Maintain regular attendance in compliance with Aimbridge Hospitality… more
- Aimbridge Hospitality (Nashville, TN)
- …Accounting Conference Services and Group Meeting Planners to ensure excellent customer service and the highest level of accuracy in bookings is always provided. ... (create routing profiles deposit policies cancellation policies etc.). + Process travel agent commissions. + Act as liaison between group and central reservations. +… more