- Daiichi Sankyo, Inc. (Bernards, NJ)
- …value delivered by DX initiatives by setting KPIs to evaluate the success and impact of technology projects, collaborating with Project and Portfolio Management ... services / Infrastructure delivery and services, considering and measuring customer satisfactionDeliverables: Responsibility for BRM relevant Global DX deliverables… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …group creates and delivers human-centered experiences, where innovation meets customer -centricity, driving the ultimate experience for our patients. Our focus ... our strategies are rooted in a deep understanding of customer needs and behaviors. Our 'test and learn' mindset...to experiment with us? The Position The HCP CX Manager will be a critical driver in ensuring the… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …and onboarding new staff members and freelancers to ensure they are prepared for success Physical Requirements There is no overnight travel required. Must be able to ... etc.) preferred Corporate Conference Services experience required Additional Experience: Excellent customer service and the management of many personalities as well… more
- Tris Pharma (Monmouth Junction, NJ)
- …Healthcare Provider (HCP) and Consumer campaigns, developing meaningful customer /influencer relationships and ensuring successful and ethical product promotion. ... implementation of annual strategic and tactical brand plans including clear success metrics and budget requirementsCreates, develops and implements HCP promotional… more
- Merck & Co. (Rahway, NJ)
- …support strategic decision-making and provide insights for future initiativesServes as account manager for agencies on the roster and the primary subject matter ... communicates with markets to ensure understanding and effective implementationEnsures success of agency operating model by maintaining strong, top-to-top… more
- Amazon (New York, NY)
- Description The Mass Beauty team is seeking a Manager , Customer Success Manager to lead a team of Customer Success Managers responsible for the ... mentor, and develop your team. A day in the life * Participate in an Customer Success Manager interview loop and debrief for 1-4 Candidates. * Coach an… more
- ThermoFisher Scientific (Bridgewater, NJ)
- …find cures for cancer. **Discover Impactful Work** Join our exceptional team as a Manager , Customer Success in the Laboratory Chemicals Division (LCD). This ... + Partner with Commercial to drive revenue growth and commercial success in all designated customer accounts + Proactively plan regular customer engagement… more
- Educational Testing Service (Princeton, NJ)
- …assessment and learning science and will drive a paradigm shift in education. The Customer Success Manager (CSM) is responsible for developing and ... expertise, project management skills, and exceptional client relationship management abilities. The Customer Success Manager will report to the head of the… more
- Justworks (New York, NY)
- Customer Success Manager at Justworks (View all jobs) New York, New York Who We Are At Justworks, you'll enjoy a welcoming and casual environment, great ... new revenue opportunities, and partner with others to effect change! As a Customer Success Manager , you will develop strong relationships with your customers… more
- Persado (New York, NY)
- …In's Best Places To Work in 2021 & 2022. What We Are Looking For: As a Customer Success Manager , you will be responsible for partnering with both internal ... times per quarter) What You Bring: + 3-6 years of relevant experience as a Customer Success Manager , Account Manager , or similar at a high growth SaaS,… more
- Lawyer (Basking Ridge, NJ)
- …foster long term relationships to drive extended customer success . A good Customer Success Manager must have a thirst for knowledge, the ability to ... opportunities with their client book. Requirements + Proven work experience as a Customer Success Manager or similar role + Experience working with brand… more
- eightfold.ai (New York, NY)
- …amazing growth story - Eightfold is the place to be! About the Role The Senior Customer Success Manager role at Eightfold is responsible for our customers' ... our customers scale adoption and usage while achieving their goals. The Senior Customer Success Manager will become a trusted advisor to help our customers… more
- MongoDB (New York, NY)
- …and Toyota, trust MongoDB to build next-generation, AI-powered applications. Individuals in the Customer Success Manager role have a passion for technology ... ideal candidate will have:** + 7+ years experience working in a Customer Success , Account Management, Client Services or other similarly customer -centric… more
- Amazon (New York, NY)
- …and who relentlessly innovate on behalf of both customers and internal partners. The Senior Customer Success Manager is an expert in designing, managing and ... job responsibilities * Develop mechanisms that measure and track KPI for GCD customer success * Use internal and third-party tools to analyze revenue, deal, and… more
- Insight Global (New York, NY)
- …tools and strategies to achieve their goals. We're looking for a passionate and experienced Customer Success Manager to join our growing team and take ... Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements -Proven experience in customer success or account management roles within… more
- Wolters Kluwer (New York, NY)
- …care. **Additional Information:** https://www.wolterskluwer.com/en/solutions/uptodate **Responsibilities** The ** Customer Success [Engagement] Manager ... the CE product portfolio. They serve as the lead Customer Success representative for our largest and...experience. **Experience** : . 4+ years as a project manager or IT function, preferably with direct healthcare provider… more
- Amazon (New York, NY)
- Description Wondery Advertising is looking for a leader of leaders for our Customer Success team. As our customer 's "go-to" experts on Wondery's advertising ... processes and services, the Customer Success team earns trust and fosters frustration-free advertiser experiences through seamless project management of… more
- MongoDB (New York, NY)
- …process, and technology to lead the Project Management Office (PMO) within our Customer Success Center of Excellence. This individual will build the framework ... establishment of a formal Project Management (PM) function within the Customer Success Center of Excellence to ensure transformational projects are captured,… more
- Colgate-Palmolive (Piscataway, NJ)
- …our global team! Are you passionate about all things data? We are seeking a Customer Success Leader to lead the enterprise stewardship community in adopting data ... processes + Drive use case activation with prioritized domains and drive maturity and success ; report progress to partners and leadership in data forums + Lead and… more
- Compass Group, North America (Avenel, NJ)
- …our growth. Interested in joining our team? You bring the enthusiasm, customer service, and commitment; we'll supply the opportunity and innovation. Together, we'll ... (Owners Business Plan) + Coordinate efforts to improve the customer retention and client experience at the point of...driving record. + Preferred 1-2 years' experience in a customer service position, or a minimum of 1 year… more
