- Quantexa (New York, NY)
- …satisfaction and retention. + Recruit, lead and mentor a team of SaaS Customer Success Managers, providing regular training and development ... we are looking for a leader to build and run the future state of our SaaS Customer Success function. You will personally play a critical role in ensuring our… more
- Samsung SDS America (New York, NY)
- …In this role you will play a key part in shaping the success of Caidentia by identifying and engaging prospective clients, understanding their business needs, ... align our solutions with client requirements, setting the stage for enduring success . Ideal candidate for this role is procurement and supplier relationship… more
- Pixalate, Inc. (New York, NY)
- …predictable growth and achieve financial targets. + Work closely with sales and customer success teams to identify growth opportunities across new and existing ... communication and collaboration skills, with the ability to work cross-functionally and lead a global team + Experience with Salesforce and/or CRM (generating… more
- Intuit (New York, NY)
- …the GTM customer facing teams at Mailchimp (eg Sales, Onboarding, Customer Success , Product Support, International, and Partnerships). This Group Manager ... this role, you will establish top priorities for our Customer Success team, design experimentation plans to..., Product Support) + Experience within a technology (software) SaaS company and experience or exposure to Small Business… more
- Persado (New York, NY)
- …Best Places To Work in 2021 & 2022. What We Are Looking For: As a Customer Success Manager, you will be responsible for partnering with both internal teams and ... account to identify and plan campaign opportunities + Lead bi-weekly or monthly status calls and other ad...Bring: + 3-6 years of relevant experience as a Customer Success Manager, Account Manager, or similar… more
- IBM (New York, NY)
- Introduction As a Customer Success Manager (Manager) in IBM you'll apply your strong foundation of technology expertise to hire and cultivate high performing ... to continually invest in IBM's people, products, and services. Your Role and Responsibilities Customer Success careers in IBM might be different to what you're… more
- SAP (New York, NY)
- …onboarding, user education, and long-term engagement. You'll work closely with product, customer success , sales, and content creation teams to develop and ... effective onboarding flows, in-app guidance, and educational resources + Work with customer success teams to identify opportunities for improving user adoption… more
- Airtable (New York, NY)
- …a product-oriented engineering team and collaborate with cross-functional partners in sales, customer success , and marketing to drive the adoption and expansion ... on a weekly basis to collaborate across business-critical workflows. As a Product Lead for our product-led growth initiatives, you will be responsible for crafting… more
- Quantexa (New York, NY)
- …the sales process from lead to sales closing and beyond. Work with customer success and support teams to ensure client satisfaction. Expand current client ... for our clients in a transformational way. As the Team Lead and Sales Director for the Quantexa SaaS solution you will be responsible for contributing to and… more
- DoorDash (New York, NY)
- …to lead our Commerce Platform Organization (Sales, Account Management, Integrations, Merchant Success ). In this role, you will lead the vision, strategy, and ... leadership, Sales S&O, Product, etc.) to create a high-performing SaaS platform model where you will drive revenue growth,...customer . + Motivate: The key input to our success is our people. We are looking for a… more
- Amazon (New York, NY)
- …Amazon and is in a rapid and exciting growth phase. We start with the customer and work backwards in everything we do, including advertising. If you're interested in ... world-class advertising business with a relentless focus on the customer , you've come to the right place. Amazon Ads...of independent agencies, as well as AdTech and MarTech SaaS providers. Our team builds partnerships across the advertising… more
- Broadridge Financial Solutions (New York, NY)
- …to identify priorities, structure initiatives, and execute plans with minimal oversight. + Lead critical client escalations, serving as a key point of contact and ... situations, maintaining focus on goals and outcomes. Program Leadership: + Lead cross-functional programs to align teams, remove roadblocks, and ensure timely… more
- American Express (New York, NY)
- …new processes and workflows. + Provide data analysis, as needed, for our sales and customer success teams. + Create and maintain dashboards. **WHO YOU ARE:** + 3 ... **Description** **You Lead the Way. We've Got Your Back.** With...colleague has the opportunity to share in the company's success . Together, we'll win as a team, striving to… more
- American Express (New York, NY)
- **Description** **You Lead the Way. We've Got Your Back.** With the right backing, people and businesses have the power to progress in incredible ways. When you join ... colleague has the opportunity to share in the company's success . Together, we'll win as a team, striving to...and powerful backing promise to provide the world's best customer experience every day. And we'll do it with… more
- Broadridge Financial Solutions (Newark, NJ)
- …resource allocation, variable compensation plans, deal structures and commercials + Lead all sales analytics and investment prioritization frameworks in partnership ... product performance and mix, compensation cost of sale, win loss ratios, ROI, customer acquisition cost, lifetime value, etc + Develop financial plans by evaluating… more
- Celonis (New York, NY)
- …as existing customers that look to expand their footprint. Measures of success include new customer acquisition rates, retention, up-selling and contribution ... Process Mining technology and one of the world's fastest-growing SaaS firms. We believe there is a massive opportunity...to overall sales team and business success . **The work you'll do:** + Lead … more
- Celonis (New York, NY)
- …the global leader in Process Mining technology and one of the world's fastest-growing SaaS firms. We believe there is a massive opportunity to unlock productivity by ... with experience to scale. Reporting to the Global TPM Lead , we are looking for someone with a passion...timelines; and identify and resolve issues to ensure project success + Propose the best course of action and… more
- American Express (New York, NY)
- **Description** **You Lead the Way. We've Got Your Back.** With the right backing, people and businesses have the power to progress in incredible ways. When you join ... colleague has the opportunity to share in the company's success . Together, we'll win as a team, striving to...and powerful backing promise to provide the world's best customer experience every day. And we'll do it with… more
- LinkedIn (New York, NY)
- …years' experience with Program Management or Management Consulting + 5+ years' experience in Enterprise SaaS Customer Success + 2+ years with Customer ... country listed for this role. LinkedIn Sales Solutions (LSS) Customer Success is looking for a motivated...and customer success outcomes via Success Service offerings + Lead roll out… more
- Scotiabank (New York, NY)
- …cloud across the enterprise. **What You'll Do** + Leads and drives a customer focused culture throughout their team to deepen client relationships and leverage ... security strategy covering the various cloud deployment models - SaaS , PaaS and IaaS. + Monitor and report on...teams to technical and non-technical stakeholders. + Ability to lead technical teams in a highly complex and matrixed… more