- Lumen (Denver, CO)
- …impact. Join us as we digitally connect the world and shape the future. **The Role** The Customer Success Advocate Sr is a customer facing role ... metrics to ensure alignment with Customer Success objectives. The Customer Success Advocate Sr role will also require the successful individual… more
- Verint Systems, Inc. (Denver, CO)
- …and professional growth opportunities. Learn more at www.verint.com . **Overview of Job Function:** The Sr . Customer Success Manager ( Sr . CSM) is a ... recommendations from customers back to the product team. + Advocate customer needs/issues cross-departmentally. + Manage account...+ Minimum of 7-10 years of experience in a customer -facing role focused on Customer Success… more
- Dynatrace (Denver, CO)
- …technical resource for "best practice" and informal customer questions. + Engage with customer support as a customer advocate to ensure speedy resolution ... issues + Engage with Product management as the customer advocate on product roadmap discussions. +...understand support ticket trends/themes to be used to develop success plans, enablement advice, etc. + Have deep understanding… more
- The Cigna Group (Denver, CO)
- The Public Sector (G&E) Business Development Senior Advisor is responsible for influencing key decisions and taking actions that result in public sector membership ... growth & success . This role will serve as an advisor and...but not limited to: + Meetings with HR, Finance, Senior Management officials. + Engagement with union employee leadership.… more
- Trellix (Denver, CO)
- **_Job Title:_** Senior Customer Success Manager **About** **Trellix:** **Trellix, the trusted CISO ally, is redefining the future of cybersecurity and ... soulful work. More at https://www.trellix.com/ . **_Role Overview:_** The Senior Customer Success Manager is...retention and renewals opportunities. + You will be an advocate for our customers with a focus on transformation… more
- Huron Consulting Group (Denver, CO)
- …long-term plans and partnerships for the world's leading healthcare organizations. Senior Directors represent the pinnacle of consulting success At ... and strengthening large-scale, complex global client relationships that span multiple senior decision-makers and constituencies. Proven success and ability to… more
- Confluent (Denver, CO)
- …Streaming Platform. Data Connects Us. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a trusted technical ... US Remote **What You Will Do:** + Champion and advocate for the customer within Confluent. You...Product, Services, Support and Training teams to drive technical success . + Identify customer technical objections and… more
- Confluent (Denver, CO)
- …Streaming Platform. Data Connects Us. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a trusted technical ... streaming platforms! **What You Will Do:** + Champion and advocate for the customer within Confluent. You...Product, Services, Support and Training teams to drive technical success . + Identify customer technical objections and… more
- Autodesk (Denver, CO)
- …and strategy.** **Collaborate with cross-functional teams (product, engineering, sales, marketing, and customer success ) to champion a shared vision for field ... expansion through either organic and/or inorganic methods and backed by data and customer feedback.** **Monitor and measure the success of strategic initiatives… more
- Teradata (Denver, CO)
- …and cloud modernization, the SE leverages their expertise to drive sales and support customer success . The SE is a hands-on professional, who not only excels ... every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise. **What You'll… more
- Confluent (Denver, CO)
- …roadblocks. Overall, we look upon Solutions Engineers to be a key cog within the Customer Success Team that help foster an environment of sustained success ... with Product and Engineering teams, and serve as a key Product advocate across the Customer , Partner and Industry ecosystem + Forge strong relationships with key… more
- Highmark Health (Denver, CO)
- …approach new challenges with anticipation and a view towards success . Proactively identify emerging opportunities; establish project objectives, specify strategies, ... Enhance department influence by providing responsive service and understanding customer needs. Effectively and confidently present information and provide decision… more
- HCA Healthcare (Englewood, CO)
- …assistance (tuition, student loan, certification support, dependent scholarships) + Colleague recognition program + Time Away From Work Program (paid time off, ... benefits may vary by location._** You contribute to our success . Every role has an impact on our patients'...member of the multidisciplinary team and serve as an advocate and educator for cancer patients from diagnosis through… more
- Teradata (Denver, CO)
- …Life Sciences + Achieving expansion targets - in coordination with Account Executives, Customer Success Managers, and Industry Strategists, you will build and ... from target customers and prospects. Comfortable with engaging with senior stakeholders they identify, co-lead and co-manage sales motions...post PoC / PoVs and create supporting proposals. + Customer Success : Works with Customer … more
- Cornerstone onDemand (Denver, CO)
- …all Cornerstone internal stakeholders including the creation of surveys to measure customer success across Cornerstone's cross-functional areas + Conduct C-level ... etc. + Demonstrated the ability to, directly and indirectly, influence stakeholders to position customer success as a continuing priority + A proven track record… more
- Sanofi Group (Denver, CO)
- …also include development and implementation of effective territory planning, customer insight generation, advocate development and leveraging Sanofi ... the account / KOL and home office stakeholders, including Senior and Executive Leadership. + **Business Planning:** + Create...access colleagues in assigned territory to ensure optimal account success and to address customer and patient… more
- Amazon (Denver, CO)
- …team interacts with leading companies and believes that world-class support is critical to customer success . AWS Support also partners with a global list of ... that enable you to represent AWS well within a customer 's environment and drive discussions with senior ...challenges on the job while you: - Champion and advocate for Enterprise customers within Amazon Web Services (be… more
- Highmark Health (Denver, CO)
- …Recognize systemic risks to change realization and escalate the concerns to senior executives immediately after recognition . Display an ongoing commitment to ... in hiring and termination decisions, coaching and development, rewards and recognition , performance management and staff productivity. Plan, organize, staff, direct… more
- Autodesk (Denver, CO)
- …and ensure alignment and execution. As a key leader, you will advocate for Autodesk's water business both internally and externally, representing the company ... at major industry events and fostering strategic customer relationships. In addition, this team will evaluate and address critical strategic challenges facing… more
- University of Colorado (Boulder, CO)
- …our diverse team is uniquely positioned to personalize the student experience and advocate for students, enhancing their success inside and outside the ... office and UMC. + Ensures the UMC Director and senior level staff are informed of developing and ongoing...a welcoming and inclusive environment which serves a diverse customer and employee base. + Demonstrated skill in Microsoft… more