- Penske Automotive (Warwick, RI)
- **Penske Automotive Group is looking for a motivated Customer Service Supervisor to join our call center and help deliver extraordinary customer service ... experiences.** **POSITION INFORMATION:** The Contact Center Supervisor assists the Manager with employee development, peer motivation, recruiting and training… more
- MetLife (Warwick, RI)
- …Experience with Disability product a strong plus. * Suggested 5 Years' experience in call center environment. * Positive attitude and desire to develop. * ... meetings Summary of Responsibilities: Throughstrong leadership, the US Customer Care Supervisor ensures that the service team offers a customer-centric experience on… more
- Enviri Corporation (Providence, RI)
- …+ Ability to be cross-trained into different roles As the Transportation Supervisor , you will oversee the transportation department, supervising on-site and remote ... from using the online system, Clean Earth offers the following alternate application procedure: Call toll free ### and leave your name, phone number, city and state… more
- ASM Research, An Accenture Federal Services Company (Providence, RI)
- …meetings and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in ... case management system (CMS) + Assists direct reports to deescalate callers, navigates resources, resolves complex concerns, and assesses and takes action in crisis situations + Demonstrates understanding of military culture and addresses Service members by… more
- State of Massachusetts (Dartmouth, MA)
- …Mass/Careers/, including logging into your profile and/or resetting your password, please call the Employee Service Center at *_617-979-8500_* for assistance. ... of Developmental Services (DDS) is seeking to fill a*Residential Supervisor II**(RS II)*position in the New Bedford Area. The...II**(RS II)*position in the New Bedford Area. The Residential Supervisor II is responsible to supervise two (2) state… more
- Eversource Energy (New Bedford, MA)
- …Receives OMS outage and non\-outage events and trouble calls from the customer call center , analyzes the problem and initiates corrective action including ... work visas for this position\. Supervises the 24/7 Dispatch System Operations Center \(SOC\) staff, plans, coordinates, directs and supervises switching and tagging;… more
- Carrington (Providence, RI)
- …of Customer Service BK Specialists in the day-to-day operations of mortgage servicing call center . Responsible for the overall employee performance of assigned ... $79,00.00/yr plus annual bonus.** **What you'll do:** + **Carries out supervisor responsibilities in accordance with the organization's policies, procedures, and… more
- Emerson (Mansfield, MA)
- Emerson is seeking a **Valve Testing Supervisor ** to join our team. Based in our **Mansfield, MA** location, you will supervise and lead our Special Products ... as vibrant community events and concerts at the Xfinity Center , a popular outdoor entertainment venue, as well as...and convenient amenities, Mansfield is an ideal place to call home! **Our Culture & Commitment to You:** At… more
- Highmark Health (Providence, RI)
- …Description :** **JOB SUMMARY** This job is responsible for supervising member service call center and ensuring timely, professional, and courteous responses to ... Medicaid Market - looking for someone who has Customer Service and Call Center experience.** **ESSENTIAL RESPONSIBILITIES** + Manage the departmental operations… more
- Brown University (Providence, RI)
- …Department of Public Safety, the Manager will lead the Public Safety Communications Center . The Manager, Public Safety Communications Center , is responsible for ... strategic development, and staff supervision of Brown University's 24/7/365 Communications Center . This position leads a team of Communication Control Officers… more
- Fresenius Medical Center (Providence, RI)
- Day-shift only. No eveings. No nights. No holiday. No call . No weekends. Location: 100 Highland Avenue Suite 100 Providence, RI 02906 Day-shift only. No eveings. No ... nights. No holiday. No call . No weekends. Location: 100 Highland Avenue Suite 100...minor equipment repairs and general upkeep. Communicate problems to supervisor and document issues in the communications log. +… more
- Cardinal Health (Providence, RI)
- …resolving order issues, researching accounts, and providing resolutions in a high-volume call center environment. Strive to enhance customer experience by ... day to address customer concerns. + Consults with the Supervisor and leverages Agent Support Line to resolve our...preferred + 2-4 years of experience in a high-volume call center where communication and active listening… more
- Cardinal Health (Providence, RI)
- …order issues, researching accounts and providing resolutions in a high-volume call center . The Representative II, Customer Service Operations processes ... the day to address customer's concerns + Consults with Supervisor or Team Lead on complex and unusual problems...experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active… more
- Brown University (Providence, RI)
- …Life Manager for Pre-College Student Life will also participate in the summer on- call rotation (night and weekend work is required). Student Life Managers will be ... provided with a meal plan. Due to the on- call requirements, the staff in this position must be...week), as well as weekly one-on-one meetings with your supervisor . + Be accessible via Brown-issued phone and email… more
- Brown University (Providence, RI)
- …participants and their families and other support systems. + Serve on a rotating on- call schedule as part of a multi-level crisis response team aimed at supporting ... Pre-College students when programs are in session. On- call coverage spans daytime, evening, weekends and holidays. +...week), as well as weekly one-on-one meetings with your supervisor . + Be accessible via Brown-issued phone and email… more
- Brown University (Providence, RI)
- …participants and their families and other support systems. + Serve on a rotating on- call schedule as part of a multi-level crisis response team aimed at supporting ... Pre-College students when programs are in session. On- call coverage spans daytime, evening, weekends and holidays. +...week), as well as weekly one-on-one meetings with your supervisor . + Participate in debrief meetings and evaluations at… more
- Emerson (Mansfield, MA)
- …Identify defective products and materials and report defective items to the supervisor . If a quantity discrepancy is discovered report to the supervisor ... as vibrant community events and concerts at the Xfinity Center , a popular outdoor entertainment venue, as well as...and convenient amenities, Mansfield is an ideal place to call home! **Our Culture and Commitment to You:** At… more
- Eversource Energy (New Bedford, MA)
- …of a Dispatcher\. Under close or directive supervision, incumbents assist the Dispatch Supervisor in the emergency and normal operation of the electric and steam ... distribution system\. \- Receives trouble calls \(tickets\) from customer service center , analyzes the problem, initiates corrective action with appropriate district… more
- Serco (Middletown, RI)
- …production, distribution, and inventory for customers at the Naval Undersea Warfare Center (NUWC). You will create and review procedures for distribution and ... to follow and you will typically report to a supervisor or manager. **This position is contingent upon your...accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1.… more
- Cayuse Holdings (Providence, RI)
- …System. + Customer service experience and strong focus on customer satisfaction. + Call center experience. + Experience in a technology support organization. + ... matching after one year + Paid Time Off **Reports to:** IT Service Supervisor **Working Conditions** + Professional remote office environment. + Ability to work… more