- Cardinal Health (Providence, RI)
- …can get life-changing therapies to patients who need them-faster.** **_Responsibilities_** The Customer Service Operations Supervisor will oversee program ... staff performing customer service , enrollment and reimbursement activities, benefit investigations for pharmacy benefit coverage, prior authorization assistance,… more
- Carrington (Providence, RI)
- …and work in a hybrid role based out of our Westfield office!** **The Bankruptcy Customer Service Supervisor is responsible for supervising staff of ... Customer Service BK Specialists in the day-to-day operations of mortgage...plus annual bonus.** **What you'll do:** + **Carries out supervisor responsibilities in accordance with the organization's policies, procedures,… more
- ASM Research, An Accenture Federal Services Company (Providence, RI)
- … Service Level Agreements (SLAs). + Supervises and monitors day-to-day activities of Customer Service Support Services to ensure all matters adhere to the ... Level Agreements (SLAs). + Develops and maintains advanced customer service knowledge and skills. Aids in...made toward set goals. + Communicates and collaborates with management effectively to provide and analyze metrics and reports.… more
- Cintas (Cumberland, RI)
- **Requisition Number:** 215750 **Job Description** Cintas is seeking a Service Supervisor to work directly with our customer facing service team both on ... route and in-house. Responsibilities include supervising the service team who provides customer service , sales and the pick-up and delivery of products to… more
- Enviri Corporation (Providence, RI)
- …supervising on-site and remote Technicians. Act as the liaison between customer service , operations and the support team. **Primary Responsibilities:** ... comments as required. + Maintain a high standard of customer service as measured by key metrics...+ Perform other reasonably related tasks as assigned by management . **Basic Required Qualifications:** + High school diploma or… more
- Ryder System (Norton, MA)
- …to: Technicians-In. Charge, Customer Service Coordinators, Technicians, and Service Employees. The Operations Supervisor must be able to accomplish ... Supply Chain Services in the World! **Summary** The **Operations Supervisor ** assists the Operations Manager I and II and/or...Performance Management of all assigned personnel + Customer Management :Responsible for customer relationship… more
- Barnes & Noble Education (Providence, RI)
- …within a specific department, satellite location, or store in the absence of upper management while providing outstanding customer service to the academic ... administration, alumni, and the general public to provide outstanding customer service to sell or rent books,...each week as a full-time Supervisor . The Supervisor will provide assistance to the management … more
- CVS Health (Warren, RI)
- …following up of all activities + Effectively communicate information both to and from store management and crews 2. Customer Service + Assist customers with ... consumer loyalty to CVS/pharmacy through a focus on excellent customer service . When there is no manager...service . When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the… more
- CVS Health (East Greenwich, RI)
- …following up of allactivities + Effectively communicate information both to and from store management and crews 2. Customer Service + Assistcustomers with ... consumer loyalty to CVS/pharmacy through a focus on excellent customer service . When there is no manager...service . When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the… more
- Lowe's (North Dartmouth, MA)
- **What You Will Do** All Lowe's associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our ... customers need. As an Night Operations Department Supervisor , this means: * Removing barriers, addressing inefficiencies, and...back-end operations in a retail environment. * Experience in customer service role. * Experience in a… more
- Republic Services (Fall River, MA)
- …personal commitment to safe operations and active personal outreach to operational employees. Customer Experience + Provide service to all customers that meets ... **POSITION SUMMARY:** Within a division, the Operations Supervisor - Hauling Operations is responsible for supervising the collections activities in one or more… more
- Eversource Energy (New Bedford, MA)
- …by timing or circumstances, and informs appropriate system personnel \( customer service center, T&D staff, engineering, management etc\.\) of problems on the ... Service design and/or installation, servicing customers, supervising employees and change management to improve service /performance OR + Associate degree in… more
- MetLife (Warwick, RI)
- …meetings Summary of Responsibilities: Throughstrong leadership, the US Customer Care Supervisor ensures that the service team offers a customer -centric ... events, meetings, training, business continuity, etc. * Supervise and lead a team of customer care associates who engage in providing service on a variety of… more
- Highmark Health (Providence, RI)
- … supervisor provides essential quality reports, advice and improvement recommendations to management along all service lines. Identifies work flow issues and ... the Coding Manager within the Coding Department. Assists in the management of daily operational processes, including: optimization of work assignments, timekeeping… more
- Brown University (Providence, RI)
- …who are passionate about providing the highest levels of quality craftsmanship, customer service , and teamwork through sustainable practices and who take ... procedures + Ability to be flexible and responsive. + Demonstrated commitment to customer service . + Ability to foster a collaborative, team centered… more
- Ryder System (Providence, RI)
- …Supervises assigned staff to ensure both technical expertise and a high level of customer service are attained. Monitors staff's technical work and develops and ... resolution of all claims is reached, and that a high level of customer service is attained **ADDITIONAL RESPONSIBILITIES** Performs other duties as assigned… more
- Carrington (Providence, RI)
- …a hybrid schedule based out of our Westfield office!** The Loan Admin Service Support Supervisor provides leadership, training and supervision to employees in ... the department; follow up for completion to ensure that service standards are consistently met. + Assist in the... standards are consistently met. + Assist in the management of processing all aspects of borrower incoming and… more
- Eversource Energy (New Bedford, MA)
- …allocations\. + Provides reports, projects, and requests such as Property Damage invoice Management , Work Order Closing, Meter Service Exceptions, etc\. to meet ... Tuesdays and Wednesdays, with the third day set by the employee and supervisor based on department needs\. These guidelines apply to roles approved for remote… more
- Brown University (Providence, RI)
- …areas; assist in developing, and always strive to maintain high standards of quality, customer service , safety and sanitation. + Ensure adherence to state and ... as a role model to all staff, consistently emphasizing the department's commitment to customer service . + Oversee cash and inventory control, and security of… more
- Kohl's (North Smithfield, RI)
- …store operations while working alongside and leading associates to deliver excellent customer service and operational efficiency. You will teach, coach, develop ... Modeling, guiding and providing direction to associates + Demonstrating and coaching a customer service mindset, including customer service philosophies,… more