- GovCIO (Boston, MA)
- **Overview** GovCIO is currently hiring for a Customer Support Professional to provide outstanding desk-side support , regularly scheduled backups, ... and associated equipment. **Qualifications** + High School with 6 - 9 years of IT customer support (or commensurate experience) + Secret clearance with… more
- IT Concepts (Providence, RI)
- …to join our team. IT Concepts, Inc. (ITC) is seeking an experienced Customer Service Engineer (System Administrator) to support our VA-ESOM- End Point ... Founded in 2003, IT Concepts' core values - customer -centricity,...+ Assist in delivering both remote and desk-side technical support , responding to IT support … more
- Virtual Service Operations (Portsmouth, RI)
- …the site. A successful IT Support Technician provides excellent technical support with a cheerful and professional attitude. In this role you will be ... IT Support Technician in Portsmouth, Rhode...Support duties needed to maintain Workstation operations and customer satisfaction may be assigned Qualifications: + Previous working… more
- Boston University (Boston, MA)
- Join BU's AV/ IT services & support group, Learning & Event Technology Services (LETS), and work with us on a vibrant, dynamic campus that is shaping the future ... the Equal Opportunity Office at ###. Required Skills + 3-5 years experience working with AV/ IT technology in a support role, which can include fellowships or a… more
- Cardinal Health (Providence, RI)
- …(internal and practice IT staff as applicable), providing guidance, support , and professional development recruits, develops, and supervises technical staff. ... and anticipating future needs, identifying, and defining broad solutions to support IT Infrastructure, commercial/clinical applications and data assets within… more
- Citizens (Johnston, RI)
- Description Sr. Application Support Engineer - SRE 3 Days Hybrid from any of our locations in RI, NJ, NC, MA, TX or AZ Role is not relocation eligible. As a Citizens ... Sr. Application Support Engineer, you will work with software and infrastructure...candidate. Required Skills/Experience: + 5 or more years of professional experience, preferably in an enterprise financial services environment.… more
- Tufts Medicine (Boston, MA)
- …and external agencies. You will have oversight and development of a high performing IT site teams which support Infrastructure, and the local site needs along ... study. 2. Twelve (12) years of experience in leading IT operations including five (5) years in a leadership...site. Ensures that team meets requirements for providing ongoing support , including coordinating of "on call". Ensures customer… more
- Wayfair (Boston, MA)
- …internal software toolset. What You'll Do | Responsibilities Provide first level support to Wayfair employees for all IT -related concerns and technologies ... IT Engineering Co-op - January 2025 December 30,...Individuals will gain experience in technologies and operations that support our infrastructure and our remarkable employees. We offer… more
- Harvard University (Cambridge, MA)
- …environment. If you are a technically proficient, nimble, user-focused, and accountable IT professional who also connects with the importance of collaborating ... Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/ professional staff), 12 accrued sick days… more
- Zones LLC (Boston, MA)
- IT Help Desk Technician Professional Services...IT Help Desk Technician will provide Level 1-2 support to customer 's end-users. This position will ... customer -friendly assistance to end-users experiencing difficulty using IT products and services. The Service Desk Analyst will...disabilities to perform the essential functions. + Performing technical customer support to our State of Mass… more
- State of Massachusetts (Boston, MA)
- …partners to provide affordable housing options, financial assistance, and other support to Massachusetts communities. *_OVERVIEW:_* The* IT Project Manager*works ... to customers pre-release and gather feedback *Product Management Responsibilities:* . Support non-technical teams (partner development, customer success, and… more
- Eversource Energy (Westwood, MA)
- IT Manager, Technology \(Hybrid\) This is a hybrid role\. The first three months are fulltime in the office\. **Our Team** Responsible for leading the planning, ... design, development, implementation, operation and support of information technology\-based systems\. Ensures that Eversource is receiving maximum business value… more
- State of Massachusetts (Boston, MA)
- …* Prepare specifications for custom reports and queries from vendors, end users, and IT leadership. * Support Applications initiatives in the development of work ... a supporting role as a liaison working alongside the IT Project Lead between the business and IT...business, vendors, and application development teams. * Ensure all support tickets are documented with status, customer … more
- GovCIO (Providence, RI)
- …as needed. + Create reports from gathered and logged metrics for content requests, Customer Service support , and/or web analytics. + Manage and track the ... for professional interactions with end users and stakeholders + Customer -centric approach to resolve issues efficiently while maintaining user satisfaction +… more
- Robert Half Technology (Boston, MA)
- …for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the ... to continuous professional development is expected. * Familiarity with current IT security trends and ongoing developments in the field is required. Technology… more
- Boston University (Boston, MA)
- …a Learning & Event Technology Specialist III (LETS III) focused on AV/ IT field engineering including advanced installation, system commissioning, AV networking and ... VC4), Q-SYS, Shure, BiAmp, Logitech, Poly/HP. LETS supports all AV/ IT related services across the Charles River campus including...of new systems. Other staff in the group also support meetings, events and the teaching and learning mission… more
- Nelnet (Providence, RI)
- …and FACTA Red Flags. The Security Advisor will gather and analyze customer information, make remote and/or physical site visits, conduct interviews, make ... recurring and ad-hoc meetings and email communications, and assist with periodic support activities, such as tabletop exercises and facilitating risk assessments, to… more
- Humana (Providence, RI)
- …a part of our caring community and help us put health first** The Senior IT Product Owner (PO) role is responsible for managing and communicating the vision and ... stories and prioritizing product backlog. The Product Owner represents the voice of the customer to the team and should articulate WHAT is to be delivered but leave… more
- HomeSafe Alliance (Providence, RI)
- **Title:** Lead IT Business Process Analyst (Deltek/Costpoint) **_HomeSafe Alliance_** is the single global household goods movement manager of over 300,000 Military ... for your contributions. In addition to competitive benefits and professional development, our people are empowered to use all...than the last. **_About the Role:_** As the Lead IT Business process analyst, you will work with a… more
- Boston University (Boston, MA)
- …community as its primary point of contact, providing first and second level technology support for 200+ IS&T provided IT services, while providing a positive ... assist clients with a broad range of personal computing applications, general web support , courseware support , account creation and support , and networked… more