- Burlington (Plymouth, MA)
- …in a fast-paced environment, join Our Burlington team as a ** Customer Service Lead ** ! **Overview:** As the Part Time Customer Service Lead ... to provide exceptional, friendly and professional customer service at all times. You'll lead by...a competitive wage, flexible hours, and an associate discount. Part -time associates, based on hours worked, may be eligible… more
- Zoom (Boston, MA)
- …these customer segments. The ideal candidate will create and lead cross-functional teams focused on identifying, analyzing, and addressing key factors affecting ... teams to align retention strategies + Identifying opportunities for product and service improvements to enhance customer satisfaction + Driving continuous… more
- Burlington (Natick, MA)
- …and ensure a great first and last impression + Observe and provide feedback to Customer Service Lead on speed of checkout, line management and friendliness ... by working closing shifts on nights and weekends as part of the leadership rotation schedule. **Responsibilities:** + Role...**Responsibilities:** + Role model for exemplary customer service behaviors. The Retail Store Closing Lead … more
- Coinbase (Boston, MA)
- …propose solutions that reduce friction through product improvements, automation, and self- service content. * Continuously improve customer satisfaction (measured ... team drives strategy, planning, and execution for the Global Customer Support (GCS) organization, operating at the intersection of...a reasonable accommodation because of a disability for any part of the employment process, please contact us at… more
- Brink's (Boston, MA)
- …Job Category The Account Services Lead is responsible for account management, customer relations, and customer service and support aspects of the ... accounts. The incumbent functions as primary escalation point for customer service issues and acts as the...ownership for pre and post-sales support issues initiated by customer and internal personnel . Lead activities… more
- Compass Group, North America (Cumberland, RI)
- …customers, staff and visitors. **Essential Duties and Responsibilities:** + Provides quality customer service by providing one-on-one attention to detail. + ... We are hiring immediately for a full time and part time **FOOD UNIT LEAD ** position. +...service ; supervises serving of meals. + Responds to customer complaints in person at the time of the… more
- The Childrens Place (Brockton, MA)
- …for both internal and external customers + Model, encourage, and demonstrate exceptional customer service behaviors while on the sales floor and maintain high ... **Location:** Brockton, Massachusetts **Job Summary:** The Store Lead will be responsible for supporting the Store...team to maximize productivity through operational and product knowledge, customer service and participating in an completing… more
- Amazon (Boston, MA)
- …growing and accelerating a robust sales pipeline, and delivering on reliable Forecasts; Lead customer engagements with senior customer business and technical ... Description We are seeking a lead for our Healthcare AI and Life Sciences...respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state,… more
- Coinbase (Boston, MA)
- …feedback loops to product teams. * Develop and implement strategies to optimize customer service operations and drive continuous improvement * Collaborate with ... (GCST) organization, working at the intersection of product and support to transform the customer experience. We're hiring a Senior Program Lead , a pivotal role… more
- Capital One (Boston, MA)
- Director, Marketing Technology Lead - Capital One Software (Remote) About Us Capital One Software is a rapidly growing B2B software company committed to delivering ... scalable, and intelligent marketing technology stack that drives demand, optimizes the customer journey, and provides actionable insights. We are looking for an… more
- Capital One (Cambridge, MA)
- Lead Platform Engineer (Network Infrastructure) Do you love building and pioneering in the technology space? Do you enjoy solving complex technical problems in a ... and iterative delivery environment? At Capital One, you'll be part of a big group of makers, breakers, doers...who love to solve real problems and meet real customer needs. We are seeking Platform Engineers who are… more
- GE Vernova (Boston, MA)
- …The engineer should have great attention to detail with a can-do attitude & customer responsiveness. The Lead Protection & Control Engineer may be identified as ... **Job Description Summary** The Lead Protection & Control Engineer works on T&D...bring your energy to change the world!_ _Grid Solutions, part of the GE Vernova portfolio of energy businesses,… more
- Paper Source (Boston, MA)
- …efficiencies and operational excellence. As a leader, you mentor and support customer service associates (CSAs), developing their expertise to be successful ... **84177BR** **Title:** Sales Lead - PT **Location/Division:** MA - Boston -...- you love selling our products and make the customer experience exceptional by sharing your knowledge with your… more
- Amazon (Boston, MA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... entrepreneurial Business Development leaders who can help customers meet rising end- customer expectations in an increasingly competitive landscape. As a Sr. Business… more
- Guardian Life (Boston, MA)
- ** Lead AI Innovation Lead - Data...such as insurance contracts, medical records, sales notes, and customer service logs. + Deliver solutions that ... the wellbeing of its customers and their families. As part of the Data & AI team, this role...are critical to Guardian's revenue growth, risk management and customer experience. Guardian created a Data Science Lab (DSL)… more
- NTT America, Inc. (Boston, MA)
- …at NTT DATA** **We are seeking a dynamic and experienced P&C Insurance Advisory Lead to join our business consulting practice. In this role, you will spearhead ... innovation, and respond strategically to changing market, regulatory, and customer dynamics** **Key Responsibilities:** **Client Advisory & Relationship Management**… more
- Capital One (Boston, MA)
- …breakers, doers and disruptors, who love to solve real problems and meet real customer needs.** **We are seeking a Lead Software Engineer who is passionate ... Lead Software Engineer, Full Stack - Shopping (Remote)...experience with AWS, GCP, Microsoft Azure, or another cloud service ** + **4+ years of experience in open source… more
- Capital One (Boston, MA)
- Lead Account Executive - Global Operations (Remote-Eligible) The Lead Account Executive provides essential operational support for business partners. This ... on our proprietary tools and systems. The individual in this role will lead operational projects focused on implementing new products, releases, and solutions, while… more
- Capital One (Cambridge, MA)
- Senior Lead AI Engineer **Overview:** At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been ... industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent… more
- Amazon (Boston, MA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... on the Highest Standards: believing every stakeholder is a customer and every customer deserves our best...attain its broader business goals. As the GTM Strategy lead in North America (NAMER), you will lead… more