- The Computer Merchant, LTD. (Quincy, MA)
- …document repository, and support business continuity needs. Business Analysis & Quality Assurance Skills Develop and maintain functional and technical ... requirements into technical specifications, designs, and user stories as needed. Provide quality assurance for all interfaces and data exchanges. Coordinate… more
- ASM Research, An Accenture Federal Services Company (Boston, MA)
- …Certifications or License preferred; + 5-8 years of experience in call center, quality control, quality assurance and/or training. **Other Job Specific ... Skills** + Extensive experience with quality assurance program creation or execution. +...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- ASM Research, An Accenture Federal Services Company (Boston, MA)
- …and support for everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all ... + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- Optiv (Boston, MA)
- …Analysts to service customers. The Sr. QA Analyst will conduct thorough quality assurance reviews on alert tickets, ensuring they meet the highest standards ... will provide deep level analysis for client investigations utilizing customer provided data sources, audit, and monitoring tools at...posture of Optiv customers. **How you'll make an impact** Quality Assurance + High level professional writing… more
- National Safety Council (Boston, MA)
- …Instructor Service Specialist is assigned classes state-wide to conduct quality assurance monitoring. Observe and document instructor activities covertly ... Impairment We are currently looking for a Program Delivery Quality Assurance Monitor to join us in...and Powerpoint + At least 2 years of relevant customer service or call center experience preferred… more
- ZOLL Medical Corporation (Pawtucket, RI)
- …take pride in their commitment to improving patient outcomes while delivering world-class customer service .At ZOLL, you won't just have a job. You'll have ... great time to be a part of ZOLL!Job SummaryResponsible for supporting the Quality Assurance organization with quality improvement, supporting manufacturing,… more
- Needham Bank (Wellesley, MA)
- Job Descriptions: The Operational Assurance Analyst will assist in executing quality assurance reviews to provide oversight and monitoring of high-risk ... practices. + Desire to continuously learn and improve. + Customer service oriented and problem-solving skills. +...2+ years' experience in a risk, audit, BSA, or quality assurance function; experience in financial institutions… more
- Point32Health (Canton, MA)
- …not-for-profit health and well-being organization dedicated to delivering high- quality , affordable healthcare. Serving nearly 2 million members, Point32Health ... all of our colleagues, which helps us to provide service with empathy and better understand and meet the...with business organizations and other IT groups to ensure quality solutions are delivered within project timelines. + Engage… more
- CVS Health (Quincy, MA)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Inventory Management + Workflow ... are committed to increasing access, lowering costs, and improving quality of care. Millions of times a day, we...$42.00 Whether in our pharmacies or through our health service offerings, we are pioneering a bold new approach… more
- CVS Health (Medway, MA)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Personnel Management + Inventory ... At CVS Health, colleagues are committed to increasing access, lowering costs and improving quality of care. Millions of times a day, we help people on their path… more
- Catalent Pharma Solutions (Chelsea, MA)
- …+ A minimum of ten 10 years' experience of leading a customer focused quality function including Quality Assurance , Quality Control and batch release ... who will provides leadership and daily management of the Catalent Boston Quality Department - Quality Assurance and Laboratory (Analytical Development/… more
- Otsuka America Pharmaceutical Inc. (Boston, MA)
- …applicable cGMP/GDP quality standards. This role will direct Biologics Quality Assurance support, including oversight of upstream and downstream biologics ... regulatory requirements. + Responsible for reviewing, drafting, and augmenting existing Quality agreements with external service providers to assure that… more
- Kelly Services (Hingham, MA)
- …have experience in food manufacturing environments and a strong understanding of quality assurance protocols. **Key Responsibilities:** + Inspect incoming raw ... in QA or food safety preferred. + Prior experience in a food manufacturing or quality assurance role. + Strong attention to detail and organizational skills. +… more
- ZOLL Medical Corporation (Pawtucket, RI)
- …offerings. Hospitals, emergency medical services (EMS), and others trust us to provide high- quality products and exceptional customer service . ZOLL products ... of the ZOLL's Supplier Quality program. Assist the Procurement, Quality Assurance , Manufacturing and Engineering departments with the day-to-day issues… more
- Autodesk (Boston, MA)
- …comprehensive and practical testing of our deliverables + Conduct manual and automated quality assurance to ensure our products meet business requirements and ... Overview** Do you have a passion for delighting customers with high quality software solutions? Are you passionate about sustainable building solutions? If so,… more
- IBM (Cambridge, MA)
- …solutions and AI technologies, particularly in the context of testing, automation, and quality assurance . Lead the practice in developing and refining our ... for a seasoned IBM Associate Partner - SAP AI-Enabled Testing-as-a- Service Architect to join our team and lead the...solutions, with a strong focus on testing, automation, and quality assurance . * Deep understanding of AI… more
- Datavant (Boston, MA)
- …will:** + Answer and conduct business on the telephone while maintaining excellent Customer Service . This includes: 100% + Answering release of information ... and procedures accordingly. + Meet and maintain the department's productivity and quality assurance expectations. + Responsible for following all company… more
- Highmark Health (Boston, MA)
- …care and service to members and provide recommendations to internal customer supporting quality improvement programs. Train dental office staff and providers ... interchange and electronic funds transfer. Collaborate with sales and customer service to respond to client/broker/member inquiries...on all updates to quality assurance guidelines, with state and local… more
- Beth Israel Lahey Health (Boston, MA)
- …people's lives.** Job Summary: The Retail Staff Pharmacist is responsible for the quality assurance of the provided pharmacy services. Ensures the correct ... delivery department managers. **Job Description:** **Essential Responsibilities:** 1. Performs quality assurance of prescriptions and medications to dispense.… more
- Compass Group, North America (Boston, MA)
- …repair parts, working within established budget parameters + Conducts and compiles Quality Assurance records and reports necessary for compliance with ... certification (CRES) in these different modalities + Good communication and strong customer service skills + Ability and willingness to serve "on-call" duty as… more
