- Citizens (Brockton, MA)
- …and ongoing practice management support. As a Citizens Private Client Relationship Manager (PCRM), you will engage directly with our affluent and high-net-worth ... Citizens. Leverage Salesforce CRM to track activity. Measures of Success include: Growth in net new investment assets in...Why Work for Us At Citizens, you'll find a customer -centric culture built around helping our customers and giving… more
- Trellix (Boston, MA)
- **_Job Title:_** Senior Customer Success Manager **About** **Trellix:** **Trellix, the trusted CISO ally, is redefining the future of cybersecurity and ... join us in soulful work. More at https://www.trellix.com/ . **_Role Overview:_** The Customer Success Manager (CSM) is responsible for driving customer … more
- Dodge Construction Network (Boston, MA)
- Senior Customer Success Manager Location: Remote, United States, United States **Description** TheSeniorCustomer Success Manageris a key member of our Go ... is a full-time position and reports directly to theVP, Customer Success . **_Preferred Location_** This is a...of their accounts + In partnership with the Account Manager , serve asaprimary point of contact forend users +… more
- Verint Systems, Inc. (Boston, MA)
- …growth opportunities. Learn more at www.verint.com . **Overview of Job Function:** The Associate Customer Success Manager (CSM) serves as a customer ... experience + Minimum of 0-3 years of experience in a customer -facing role focused on Customer Success + Proficiency in quickly learning and understanding… more
- IBM (Boston, MA)
- **Introduction** A Customer Success Manager opportunity in IBM might be different to what you're used to. In addition to the people and commercial skills ... their requirements and the value provided by IBM's solutions. * Creating Post-Deployment Customer Success Plans: Develop post-deployment customer success … more
- Rocket Software (Boston, MA)
- … Success leader that can help build out and lead our Sr. CSM group. As the Manager , Customer Success Management, you will lead a team of our Senior ... leader that can help build out and lead our Sr. CSM group. As the Manager , Customer Success Management, you will lead a team of our Senior Customer … more
- Amazon (Boston, MA)
- …you need to invent with us in ways that are rewarding, fulfilling and fun. The Customer Success (CSM) team is the primary link between AR and Operations coaching ... enabling product and/or process changes to improve system performance and customer sentiment. The successful candidate will work backwards from customer… more
- Windstream Communications (Boston, MA)
- …fiber-optic network spanning approximately 150,000 miles. **What You'll Do:** The Enterprise Customer Success Manager is responsible for establishing and ... and promoting customer adoption of our products & solutions. The Customer Success Manager ensures customers are satisfied with services and are realizing… more
- Quadient (Boston, MA)
- …and meet customer needs. + **Data-Driven Insights** + Leverage data from the Customer Success Operations Manager to identify trends, customer ... Director** **Based in: Boston MA, USA / Hybrid** **Reporting to: SVP Global Customer Success , Digital** **Your role in our Future** The **Payments Customer … more
- Siemens (Boston, MA)
- …communicating reported issues to the R&D team, Product Manager , and Customer Success Manager , ensuring effective cross-functional coordination. + Work ... a meaningful impact with Mendix. Are You a Problem-Solver with a Passion for Customer Success ? Join Our Team! Do you love tackling puzzles? Do you live and… more
- GCG (Boston, MA)
- …a GCG Company, where we thrive on collaboration, innovation, and a shared commitment to customer success . As Product Manager , you will lead the entire ... **Overview** **About the Opportunity** As our Datacom Product Manager , you will play a key role in...and engineering teams, you will ensure our solutions exceed customer expectations while driving growth. Our team operates with… more
- Norstella (Boston, MA)
- Client Success Manager Company: Evaluate Location: Remote, United States Date Posted: Mar 12, 2025 Employment Type: Full Time Job ID: R-1016 **Description** ... organization. Promote a "can do" culture and positive environment, advise other Customer Success Managers on account engagement strategy, answer questions, and… more
- GCG (Boston, MA)
- …GCG Connectivity and Power Solutions is currently seeking a **strategic Product Success Manager to enable revenue growth with ourwire management product ... forecasts for WM products + Delivers market insights from direct customer feedback to the Product Manager + All other duties as assigned **What you'll bring** +… more
- Cengage Group (Boston, MA)
- …every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/ The Customer Success Consultant will build relationships in key ... They will support account retention to increase revenue. The customer success specialist will collaborate with internal...- + Ability to work as a consultant, project manager , account manager , and data analyst. +… more
- Ford Motor Company (Boston, MA)
- ** Customer Success Analyst** We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- ... them, and the value those vehicles provide. **In this position ** The Customer Success Analyst works directly with internal and external stakeholders, including… more
- Amazon (Cambridge, MA)
- …team interacts with leading companies and believes that world-class support is critical to customer success . AWS Support also partners with a global list of ... leveraging AWS. As an Amazon Web Services (AWS) Sr. Customer Solutions Manager you will be responsible...owned by the CSM that are critical to the success of our customer 's cloud journey. AWS… more
- Nutanix (Boston, MA)
- …feedback and foster long-term relationships. In this leadership role, you'll drive customer success , loyalty, and business partnerships by nurturing strong ... Humble, Honest, with Heart.** **The Opportunity** As the Sr. Manager of Customer Advisory, you'll lead high-impact...customer marketing, with a proven track record of success in driving customer engagement and managing… more
- State of Massachusetts (Boston, MA)
- Manager of Customer Engagement, Department of Economic Research Description The Executive Office of Labor and Workforce Development (EOLWD)'s Department of ... and resources. Reporting tothe Director of Strategy and Engagement, the Manager of Customer Engagementwillcollaboratewith DER's research and production units… more
- Verint Systems, Inc. (Boston, MA)
- …work experience + 3-5 years of client management experience + 3-5 years of Customer Success /Engagement experience at SaaS or technology company + Experience in ... at www.verint.com . **Overview of Job Function:** The Senior Customer Engagement Manager will support clients to...and weekends on occasion + Experience working in a Customer Success /Engagement environment, preferably software or contact… more
- Amazon (Boston, MA)
- Description The Amazon Web Services Professional Services team is looking for a Customer Practice Manager (CPM) who can lead and support significant customer ... small- and mid-market accounts to enterprise-level customers including public sector. This is a customer facing - new customer acquisition role may require up to… more
