• Citizens (Brockton, MA)
    …and ongoing practice management support. As a Citizens Private Client Relationship Manager (PCRM), you will engage directly with our affluent and high-net-worth ... Citizens. Leverage Salesforce CRM to track activity. Measures of Success include: Growth in net new investment assets in...Why Work for Us At Citizens, you'll find a customer -centric culture built around helping our customers and giving… more
    JobGet (03/13/25)
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  • Senior Customer Success

    Trellix (Boston, MA)
    **_Job Title:_** Senior Customer Success Manager **About** **Trellix:** **Trellix, the trusted CISO ally, is redefining the future of cybersecurity and ... join us in soulful work. More at https://www.trellix.com/ . **_Role Overview:_** The Customer Success Manager (CSM) is responsible for driving customer more
    Trellix (03/04/25)
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  • Senior Customer Success

    Dodge Construction Network (Boston, MA)
    Senior Customer Success Manager Location: Remote, United States, United States **Description** TheSeniorCustomer Success Manageris a key member of our Go ... is a full-time position and reports directly to theVP, Customer Success . **_Preferred Location_** This is a...of their accounts + In partnership with the Account Manager , serve asaprimary point of contact forend users +… more
    Dodge Construction Network (02/11/25)
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  • Associate Customer Success

    Verint Systems, Inc. (Boston, MA)
    …growth opportunities. Learn more at www.verint.com . **Overview of Job Function:** The Associate Customer Success Manager (CSM) serves as a customer ... experience + Minimum of 0-3 years of experience in a customer -facing role focused on Customer Success + Proficiency in quickly learning and understanding… more
    Verint Systems, Inc. (02/19/25)
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  • Customer Success Manager

    IBM (Boston, MA)
    **Introduction** A Customer Success Manager opportunity in IBM might be different to what you're used to. In addition to the people and commercial skills ... their requirements and the value provided by IBM's solutions. * Creating Post-Deployment Customer Success Plans: Develop post-deployment customer success more
    IBM (02/12/25)
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  • Manager , Customer Success

    Rocket Software (Boston, MA)
    Success leader that can help build out and lead our Sr. CSM group. As the Manager , Customer Success Management, you will lead a team of our Senior ... leader that can help build out and lead our Sr. CSM group. As the Manager , Customer Success Management, you will lead a team of our Senior Customer more
    Rocket Software (02/21/25)
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  • Customer Success Manager

    Amazon (Boston, MA)
    …you need to invent with us in ways that are rewarding, fulfilling and fun. The Customer Success (CSM) team is the primary link between AR and Operations coaching ... enabling product and/or process changes to improve system performance and customer sentiment. The successful candidate will work backwards from customer more
    Amazon (02/07/25)
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  • ES Enterprise Ops - Senior Customer

    Windstream Communications (Boston, MA)
    …fiber-optic network spanning approximately 150,000 miles. **What You'll Do:** The Enterprise Customer Success Manager is responsible for establishing and ... and promoting customer adoption of our products & solutions. The Customer Success Manager ensures customers are satisfied with services and are realizing… more
    Windstream Communications (03/14/25)
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  • Payments Customer Strategy Director

    Quadient (Boston, MA)
    …and meet customer needs. + **Data-Driven Insights** + Leverage data from the Customer Success Operations Manager to identify trends, customer ... Director** **Based in: Boston MA, USA / Hybrid** **Reporting to: SVP Global Customer Success , Digital** **Your role in our Future** The **Payments Customer more
    Quadient (03/11/25)
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  • Application Support Engineer

    Siemens (Boston, MA)
    …communicating reported issues to the R&D team, Product Manager , and Customer Success Manager , ensuring effective cross-functional coordination. + Work ... a meaningful impact with Mendix. Are You a Problem-Solver with a Passion for Customer Success ? Join Our Team! Do you love tackling puzzles? Do you live and… more
    Siemens (03/04/25)
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  • Datacom Director of Product Management

    GCG (Boston, MA)
    …a GCG Company, where we thrive on collaboration, innovation, and a shared commitment to customer success . As Product Manager , you will lead the entire ... **Overview** **About the Opportunity** As our Datacom Product Manager , you will play a key role in...and engineering teams, you will ensure our solutions exceed customer expectations while driving growth. Our team operates with… more
    GCG (03/06/25)
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  • Client Success Manager

    Norstella (Boston, MA)
    Client Success Manager Company: Evaluate Location: Remote, United States Date Posted: Mar 12, 2025 Employment Type: Full Time Job ID: R-1016 **Description** ... organization. Promote a "can do" culture and positive environment, advise other Customer Success Managers on account engagement strategy, answer questions, and… more
    Norstella (03/13/25)
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  • Wire Management Product Success

    GCG (Boston, MA)
    …GCG Connectivity and Power Solutions is currently seeking a **strategic Product Success Manager to enable revenue growth with ourwire management product ... forecasts for WM products + Delivers market insights from direct customer feedback to the Product Manager + All other duties as assigned **What you'll bring** +… more
    GCG (12/20/24)
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  • Customer Success Consultant - Hybrid…

    Cengage Group (Boston, MA)
    …every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/ The Customer Success Consultant will build relationships in key ... They will support account retention to increase revenue. The customer success specialist will collaborate with internal...- + Ability to work as a consultant, project manager , account manager , and data analyst. +… more
    Cengage Group (02/12/25)
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  • Customer Success Analyst

    Ford Motor Company (Boston, MA)
    ** Customer Success Analyst** We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- ... them, and the value those vehicles provide. **In this position ** The Customer Success Analyst works directly with internal and external stakeholders, including… more
    Ford Motor Company (03/14/25)
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  • Customer Solutions Manager , Global…

    Amazon (Cambridge, MA)
    …team interacts with leading companies and believes that world-class support is critical to customer success . AWS Support also partners with a global list of ... leveraging AWS. As an Amazon Web Services (AWS) Sr. Customer Solutions Manager you will be responsible...owned by the CSM that are critical to the success of our customer 's cloud journey. AWS… more
    Amazon (03/04/25)
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  • Senior Manager , Customer Advisory

    Nutanix (Boston, MA)
    …feedback and foster long-term relationships. In this leadership role, you'll drive customer success , loyalty, and business partnerships by nurturing strong ... Humble, Honest, with Heart.** **The Opportunity** As the Sr. Manager of Customer Advisory, you'll lead high-impact...customer marketing, with a proven track record of success in driving customer engagement and managing… more
    Nutanix (03/13/25)
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  • Manager of Customer Engagement…

    State of Massachusetts (Boston, MA)
    Manager of Customer Engagement, Department of Economic Research Description The Executive Office of Labor and Workforce Development (EOLWD)'s Department of ... and resources. Reporting tothe Director of Strategy and Engagement, the Manager of Customer Engagementwillcollaboratewith DER's research and production units… more
    State of Massachusetts (01/07/25)
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  • Sr. Customer Engagement Manager

    Verint Systems, Inc. (Boston, MA)
    …work experience + 3-5 years of client management experience + 3-5 years of Customer Success /Engagement experience at SaaS or technology company + Experience in ... at www.verint.com . **Overview of Job Function:** The Senior Customer Engagement Manager will support clients to...and weekends on occasion + Experience working in a Customer Success /Engagement environment, preferably software or contact… more
    Verint Systems, Inc. (02/18/25)
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  • Customer Practice Manager

    Amazon (Boston, MA)
    Description The Amazon Web Services Professional Services team is looking for a Customer Practice Manager (CPM) who can lead and support significant customer ... small- and mid-market accounts to enterprise-level customers including public sector. This is a customer facing - new customer acquisition role may require up to… more
    Amazon (02/15/25)
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