- City of New York (New York, NY)
- …Experience Unit seeks to appoint one (1) Staff Analyst , L1 to serve as a Customer Service Analyst . The candidate will be responsible for, but not limited ... them. It's an opportunity to provide meaningful support, quality customer service , and help protect the future...through the Online Application System (OASys) Help Desk. STAFF ANALYST - 12626 Qualifications A master's degree from an… more
- City of New York (New York, NY)
- …for OMB and be an agile problem solver providing a high-level of customer service to OMB staff. The analyst will contribute to improving IT operations and ... Service Desk Operations JOB TITLE: One (1) Assistant Analyst / Analyst CONTROL CODE: OTH-25-01 SUMMARY: The Mayor's...to ensure issues have been resolved and provide excellent customer service . DESIRED SKILLS: - Working foundational… more
- TEKsystems (New York, NY)
- …from this, the Help Desk Support Analyst will provide support and customer service to users (Doctors, nurses, medical technicians and corporate employees), ... looking for an outgoing Level 1 Help Desk support Analyst to join the hospital's Enterprise Service ... Service Desk, Help Desk, Helpdesk, Support, Troubleshooting, Customer service , Windows, Technical support, Desktop, Servicenow,… more
- City of New York (New York, NY)
- …information that is useful and available. We are seeking a dedicated and analytical Service Management Process Analyst to join our team. This role is pivotal ... the performance of our service offerings. The Service Management Process Analyst will work closely...analyze data, identify trends, and provide insights to enhance service quality and customer satisfaction. DUTIES WILL… more
- MTA (New York, NY)
- …Posting Open till filled Authority OA/TA Department Operations Planning Division/Unit Customer Service Operations Support Reports to General Superintendent Work ... $63,310- $74,950 (New Hire Rate- $55,049) TA EMPLOYEES MUST BE PERMANENT CIVIL SERVICE ASSOCIATE STAFF ANALYST , STAFF ANALYST I OR STAFF ANALYST II IN… more
- US Bank (New York, NY)
- …need. Job postings in areas with a high volume of applicants, such as customer service , contact center, and Financial Crimes investigations, remain open for ... customer experience surveys, chat transcripts, social media, digital session replays, customer metadata, and complaints. The analyst will be responsible for… more
- MTA (Brooklyn, NY)
- …documents related Bulletins, Notices and Memos; Overseeing the scheduling of customer service training programs and creating communications and training ... Transit Management Analyst Series Job ID: 8888 Business Unit: New...effort'; compiling daily, weekly, and monthly reports on various customer facing activities; Cleaning, aggregating, and organizing data from… more
- Guardian Life (New York, NY)
- We are seeking a highly motivated and detail-oriented ** Customer Insights Analyst ** to join our Digital Solutions team and support our Self- Service and ... and identifying trends that can inform strategy and decisions. + Analyze self- service metrics (eg, Portal interactions, CSAT) driving goal setting and to inform… more
- City of New York (New York, NY)
- …Multi-civil title recruitment strategy: Open to candidates who are permanent in the civil service title of Staff Analyst and the comparable titles of Procurement ... collaborates closely with Bureau of Government Affairs, Bureau of Customer Support, and the Bureau of Communications to ensure...LIMITED TO: - Post - Open to Permanent Staff Analyst or other similar civil service titles… more
- MTA (New York, NY)
- Cybersecurity Analyst SOC Levels 3-5 Job ID: 9687 Business Unit: MTA Headquarters Location: New York, NY, United States Regular/Temporary: Regular Department: IT ... Security Date Posted: Mar 7, 2025 Description Job Information Job Title: Cybersecurity Analyst SOC Levels 3-5 Salary Range: Level 3: $95,929 - $127,050 Level 4:… more
- City of New York (New York, NY)
- …6.1.9), ELIGIBLE FOR THE 55A PROGRAM, AND THOSE THAT ARE REACHABLE ON THE CIVIL SERVICE LIST ARE ELIGIBLE TO APPLY. THIS POSITION MAY BE ELIGIBLE FOR REMOTE WORK FOR ... youth in NYC. OFE is currently seeking a highly organized and driven Research Analyst to join OFE's Policy and Research team to support key research initiatives… more
- Forrester (New York, NY)
- …by our clients and each other. Our success is driven by curiosity, courage and customer obsession. The confidence and drive to be bold at work. Join us and build ... an extraordinary future. **About This Role:** Forrester Research is seeking a Principal Analyst to be a critical member of the research team responsible for our… more
- City of New York (New York, NY)
- …consistent with BEDC's core values of safety, schedule, quality, and customer service . The sustainability program ensures sustainable infrastructure investments ... boards and urban planners where excellent communication and client service skills are required. BEDC is seeking to hire...are required. BEDC is seeking to hire a Sustainability Analyst to support the sustainability program. Reporting directly to… more
- Justworks (New York, NY)
- Senior Analyst , Insurance Benefits at Justworks (View all jobs) New York, New York Who We Are At Justworks, you'll enjoy a welcoming and casual environment, great ... improve operations critical to the Insurance Benefits programs. As a Senior Analyst , you will shape Insurance Benefits Billings Operations at Justworks by managing… more
- New York eHealth Collaborative (New York, NY)
- …and duties as assigned. Experience and Skills: + Must demonstrate an obsession for customer service and team collaboration. + This role must have the ability ... an array of support activities for incident resolution and service requests reported by both internal and external NYeC...creative, and approach complex problem solving with enthusiasm and customer urgency. The Analyst is responsible for… more
- Robert Half Technology (Hicksville, NY)
- …problem solving skills and a consistent record of on time delivery and customer service + Demonstrated ability to handle multiple projects across different ... Description We're seeking a Business Analyst who is motivated by variety, is seeking...of energy efficiency programs, including tracking, forecasting, and updating customer information records, and resolving customer issues.… more
- City of New York (New York, NY)
- …service to all of them. It's an opportunity to provide meaningful support, quality customer service , and help protect the future of New York City for ... York City Department of Citywide Administrative Services (DCAS), Human Capital Line of Service , the Bureau of Civil Service Administration drives change across… more
- Eaton Corporation (New York, NY)
- …with the English language (written and verbal) - Excellent problem solving and customer service skills - Ability to take direction and work independently ... Corporate Sector division is currently seeking a IT Business Analyst Portfolio Management. This position can sit at one...development of use cases and test scenarios with the customer to ensure integration and/or user acceptance testing is… more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Description At Amazon, we're working to be the most customer -centric company on earth. To get there, we need...bright, and driven people. Amazon is seeking a Business Analyst to drive large scale projects, programs, and technical… more
- Amazon (New York, NY)
- …daily journeys. With a range of flexible pricing and buying models, including self- service , managed service , and programmatic ad buying, these solutions help ... Amazon DSP team is looking for a Programmatic Solutions Analyst to join Amazon Advertising's growing team based in...you will manage the end-to-end experience of our enterprise customer , known as programmatic trading desks, driving the overall… more