- ARAMARK (Waltham, MA)
- **Job Description** The Call Center Representative provides patient support via phone and software systems and serves as a liaison to other departments ... regarding patient meal services and other support services. Essential functions...**Job Responsibilities** ? Function comfortably in a fast-paced, performance-based call center environment where every call… more
- Beth Israel Lahey Health (Boston, MA)
- …screening and processing a high volume of incoming calls in a dedicated call center . **Job Description:** **Essential Responsibilities:** 1. Answers, screens and ... may include Outlook, Word, Excel, PowerPoint or Access. **Preferred Qualifications:** 1. Call Center and/or telephone customer service experience 2. Strong… more
- TEKsystems (Westford, MA)
- Call Center Representative (Onsite Chelmsford, MA) Why Work Here? + Innovative Environment: develops products that directly save lives and improve patient ... and history in the medical technology field, a stable, reputable employer. Qualifications: + Call Center experience - inbound call center with data entry… more
- LogixHealth (Bedford, MA)
- …according to company standards + Retrieve voice messages from mail box and return patient calls within 24 hours; research inquiry if needed + Respond to patient ... provide appropriate information and route the request to the proper person + Provide patient with their claim balance as requested + Update patient 's insurance… more
- Beth Israel Lahey Health (Brookline, MA)
- …may include Outlook, Word, Excel, PowerPoint or Access. **Preferred Qualifications:** 1. Call Center and/or telephone customer service experience 2. Strong ... gastrointestinal endoscopy, and electrophysiology) at Beth Israel Deaconess Medical Center , Boston. Our first commitment is to provide compassionate, world-class… more
- Beth Israel Lahey Health (Quincy, MA)
- …information and data accurately and efficiently. Preferred Qualifications & Skills: . Call Center and/or telephone customer service experience . Strong typing ... the patients and the communities we proudly serve. The Patient Access Representative ensures that the ... questions and requests accurately and efficiently, ideally with first- call resolution, or by making appropriate referrals to other… more
- Atrius Health (Watertown, MA)
- …care system in the country. **SUMMARY** *This position is looking for skilled call center candidates for our Eastern Massachusetts locations throughout the ... call center department ranging from Beverly all...package. **Job:** **Practice Support Staff* **Organization:** **Internal Medicine* **Title:** * Patient Service Representative I - Remote All… more
- Atrius Health (Boston, MA)
- …management of incoming calls related to various appointment and medical care needs. The Patient Service Representative II plays an integral role as a member of ... myhealth messages and helping complete the request with first call resolution or directing to another member of the...advanced skill set to perform all duties of the Patient Service Representative I, consistently meets all… more
- Dana-Farber Cancer Institute (Brookline, MA)
- …RI).** **The hours for this position will be 9:30 AM - 6 PM, Monday-Friday.** The Patient Representative (PR) is the "first impression" a patient has of ... Dana-Farber Cancer Institute (DFCI), and is critical to a patient 's experience and their entry into the DFCI system....staff. PRs work as a team to problem-solve, provide call center and administrative support and collaborate… more
- Children's Hospital Boston (Boston, MA)
- …schedules + Scheduling patients and supporting the patient encounter + Answer and screen call center phone line. + Check In / Check Out: + Greeting and ... 78822BRJob Posting Title: Patient Experience Representative II - EndocrinologyDepartment:Pediatrics-Endocrinology AutoReqId:78822BRStatus:Full-TimeStandard Hours… more
- Children's Hospital Boston (Boston, MA)
- 76905BRJob Posting Title:Sr. Patient Experience Representative (onsite, Jamaica Plain)Department:Ambulatory Services- Martha Eliot Health ... late shift 10:30am - 7pm Bilingual (English/Spanish) strongly preferred The Sr. Patient Experience Representative will be responsible for: + Demonstrates… more
- Beth Israel Lahey Health (Burlington, MA)
- …Description:** **Hours 3:00-11:30PM** Every other weekend required & rotating holidays. **The Patient Access Representative role is now eligible for a** **$1,000 ... Performs a variety of functions to support an accurate, safe and customer-focused patient access process. Ensures that all proper patient financial and… more
- Beth Israel Lahey Health (Milton, MA)
- …information and data accurately and efficiently.** **Preferred Qualifications & Skills:** **. Call Center and/or telephone customer service experience . Strong ... Evening shift and requires Rotating Weekend coverage (every-other Saturday and Sunday). The Patient Access Representative ensures that the patient experience… more
- Beth Israel Lahey Health (Boston, MA)
- …screening and processing a high volume of incoming calls in a dedicated call center . **Essential Responsibilities:** Answers, screens and processes a high volume ... may include Outlook, Word, Excel, PowerPoint or Access. **Preferred Qualifications:** Call Center and/or telephone customer service experience Strong typing… more
- Beth Israel Lahey Health (Boston, MA)
- …screening and processing a high volume of incoming calls in a dedicated call center . **Essential Responsibilities:** + Answers, screens and processes a high ... is a teaching practice for Harvard Medical School. The Patient Service Representative is the first point...Outlook, Word, Excel, PowerPoint or Access. **Preferred Qualifications:** + Call Center and/or telephone customer service experience… more
- Intermountain Health (Boston, MA)
- **Job Description:** The Contact Center Representative is the first connection between Intermountain and patients responsible for fostering relationships with ... patients, parents and guardians regarding the patient 's care to include answering phones promptly, and successfully...a + Able ble to work well in a call center environment + Demonstrated ability to… more
- Fresenius Medical Center (Boston, MA)
- …Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction and actively participates in process improvement activities that ... organization Quality Enhancement Goals (QEP). **PRINCIPAL** **DUTIES** **AND** **RESPONSIBILITIES:** ** Patient Related** Education: + Assist other health care members… more
- Fresenius Medical Center (Medford, MA)
- …Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction and actively participates in process improvement activities that ... issues with all customers in a timely manner. **PRINCIPAL RESPONSIBILITIES AND DUTIES** PATIENT CARE: + Assist other health care members in providing patient … more
- Fresenius Medical Center (Beverly, MA)
- About this role: As a Patient Care Technician (PCT) at Fresenius Medical Care, you play a vital part in supporting people who entrust us with their care, their ... a licensed nurse. * Sets up, tests, and operates hemodialysis machines for patient treatments. * Obtains and documents necessary pre- and post-treatment vital signs… more
- Dana-Farber Cancer Institute (Newton, MA)
- …or Reimbursement team, in order to provide accurate and reliable information to a patient , patient representative or prescriber. + Embraces a continuous ... The Pharmacy Care Coordinator I is responsible for acting as the patient 's advocate to ensure that the prescribed drug therapy and pharmacy care plan are followed as… more