- Marriott (New York, NY)
- …Greet and escort guests to rooms. Open doors and assist guests/visitors entering and leaving property. Inform guests of property amenities, services, and hours of ... operation, and local areas of interest and activities. Identify and explain room features to guests (eg, use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services). Transport guest luggage to and from guest rooms and/or designated… more
- IHG (Manhattan, NY)
- …+ Greet and welcome all visitors, tenants, and guests in a friendly and professional manner + Monitor the entry and exit of people and vehicles + Ensure the safety ... and security of the premises by identifying and addressing any security threats and issues + Provide assistance to visitors, and guests as needed + Report any suspicious activity to the appropriate authorities + Ensure that all fire safety protocols are… more
- Marriott (Brooklyn, NY)
- …requests or issues into computer, contact appropriate individual or department (eg, Bellperson , Housekeeping), and follow up with guest to ensure their request has ... been resolved to their satisfaction. Provide information to guests about room features, property amenities, and local areas of interest. May process room service orders, answer questions on menu selection and record transactions in point-of-sale system. Assist… more
- Marriott (New York, NY)
- …interest and activities. Contact appropriate individual or department (eg, Bellperson , Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary ... to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Receive, record, and relay messages accurately, completely, and legibly. Respond to special requests from guests with… more
- Marriott (New York, NY)
- …questions, or concerns. Contact appropriate individual or department (eg, Engineer, Bellperson , Housekeeping) as necessary to resolve call, request, or problem. ... Understand and assist with owners' reservation services (HRS). Assist with scheduling of the elevator for move-in/out for Residence owners/tenants. Assist with Bell/valet services for owners when requesting for their vehicles. Perform Lobby Ambassador tasks.… more
- Marriott (New York, NY)
- …requests, questions, or concerns. Contact appropriate individual or department (eg, Bellperson , Housekeeping) as necessary to resolve guest call, request, or ... problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities.… more