- City of New York (New York, NY)
- Job Description NYCERS is recruiting for one (1) Full-Time Call Center Agent (s) to provide a great customer experience to their clients who serve the City of ... New York. A Call Center Agent , takes calls from customers contacting New York City Employees' Retirement System; answering questions or addressing any… more
- Mount Sinai Health System (New York, NY)
- …and other communications channels by providing superior customer service. The FPA Access Center which is centralized contact/ call center for the Mount ... **Job Description** In the Access Center Lead Agent role within the FPA Access Center , you will be responsible for exemplifying patient experience while… more
- City of New York (New York, NY)
- …Specialist II's to function as a Medicaid Helpline Agents in the DSS Infoline/Helpline call center . The Medicaid Helpline Agent will: - Respond to ... Team Supervisor, with some latitude for independent judgement, the Medicaid Helpline Agent is responsible for providing information to callers on the Medicaid… more
- City of New York (New York, NY)
- …External Affairs is the Bureau of Customer Support Services Call Center . The DOHMH Call ... Center is seeking to hire a Call Agent . The Call ... birth certificates and/or death certificates in person, online or via mail. The Call Agent will also guide customers on how to check the status of orders… more
- City of New York (New York, NY)
- …decrease avoidable health outcomes. PROGRAM AND JOB DESCRIPTION: The Mission of the DOHMH Call Center is to deliver enhanced customer service to the people of ... referrals, appointments and follow-up; health literature and education materials. The Call Agent will provide customer service to both internal and external… more
- City of New York (New York, NY)
- …and decrease avoidable health outcomes. The Department of Health and Mental Hygiene's Call Center delivers enhanced customer service to the people of New ... that receive calls from Medical Providers to inform the agency's Call Center of reportable illnesses and diseases such as Measles, Communicable Diseases,… more
- VNS Health (Manhattan, NY)
- …on-going training, coaching and educational materials. + Adheres to general contact center standards and metrics (eg, call handling parameters). + Operates ... OverviewProvides efficient and courteous consumer service via various contact center technologies, such as chat, inbound/outbound calls, email, web, etc., to… more
- VNS Health (Manhattan, NY)
- …through on-going training, coaching and educational materials.* Adheres to general contact center standards and metrics (eg, call handling parameters).* Operates ... OverviewProvides efficient and courteous consumer service via various contact center technologies, such as chat, inbound/outbound calls, email, web, etc., to… more
- Atlantic Health System (Florham Park, NJ)
- …BA preferred. Relevant Experience: 1 year of previous experience in/as/with ambulance/dispatch center , telecommunications or call center , transfer center ... Atlantic Health System is seeking a Full Time Transfer Agent for Atlantic Mobile Health located in Florham Park...., or hospital unit secretary preferred Call center experience or the equivalent working in a high… more
- City of New York (New York, NY)
- …II to function as a Medicaid Helpline Agent in the DSS Infoline/Helpline call center . OCS is recruiting for four (4) Eligibility Specialist II to function ... TO BE ELIGIBLE FOR CONTINUED EMPLOYMENT. Infoline is HRA's telephone service center , which provides information on HRA's programs to the general public. Infoline… more
- Anywhere Real Estate (New York, NY)
- …iProspect and Salesforce. **Qualifications:** + At least one year working in a call center or telemarketing environment; telephone prospecting and real estate ... ** Agent Recruiter, National Brands** **What you'll do:** You're...us. + Persuasive, going for the win on every call ; celebrating victories, moving past defeats. + Customer focused,… more
- Anywhere Real Estate (New York, NY)
- …and SalesForce. **Qualifications:** **Experience:** At least one year working in a call center or telemarketing environment; telephone prospecting and real ... ** Agent Recruiter** **Real Life. Real Connections.** **What you'll...Banker career. Persuasive, going for the win on every call ; celebrating victories, moving past defeats. Customer focused, listening… more
- Hackensack Meridian Health (Hackensack, NJ)
- …Flexibility, Tuition Reimbursement, Employee Discounts and much more The Service Agent is responsible for providing round trip transportation for scheduled ... outpatient medical center appointments, recording all cash and coupon transactions for...**Shift Hours** _Evening_ **Weekend Work** _Weekends as Needed_ **On Call Work** _On- Call Commitment Required_ **Holiday Work**… more
- City of New York (New York, NY)
- …to be eligible for continued employment. Infoline is HRA's telephone service center , which provides information on HRA's programs to the general public. Infoline ... callers directly and are able to provide case specific information. Constituents can call the Infoline telephone service line for information on all HRA programs,… more
- City of New York (New York, NY)
- …TO BE ELIGIBLE FOR CONTINUED EMPLOYMENT. Infoline is HRA's telephone service center , which provides information on HRA's programs to the general public. Infoline ... callers directly and are able to provide case specific information. Constituents can call the Infoline telephone service line for information on all HRA programs,… more
- Kelly Services (New York, NY)
- …+ High School Diploma or GED + Minimum 1 Year of Administrative or Call Center Experience: Previous experience in a fast-paced administrative or call ... to our application process can be directed to Kelly's Human Resource Knowledge Center . Kelly complies with the requirements of California's state and local Fair… more
- The BLS Company (Hicksville, NY)
- …data entry skills with a keen eye for details. + Previous experience in a call center (inbound or outbound) or retail customer service. Employee Benefits and ... enthusiastic individuals to join our team as Reservation Agents at our Operations Center located in Hicksville, NY 11801. Our rich history is awe-inspiring, yet it… more
- Hackensack Meridian Health (Edison, NJ)
- …Data Studio). + Knowledge of SQL and Google BigQuery. + Experience with extensive call center telephony systems, including IVR, CRM, WFM, speech analytics, ... in various operating assumptions. + Determine proper shift coverage by adjusting center resources to accommodate changes in call volume/service activity or… more
- Capgemini (New York, NY)
- …messaging call recording services email chat and other components of a customer call center platform build. + Digital first and Embedded agent experience ... Contact Center Developer Choosing Capgemini means choosing a company...applications. **Required Skills** + Candidate should be proficient in call flow design in Contact Studio scripting and REST… more
- Capgemini (New York, NY)
- …**seasoned Enterprise Architect** to lead the design and implementation of a **Contact Center Agent Assist platform** using **AWS Full Stack** technologies. The ... agent performance, enhance business communications, and integrate seamlessly with contact center systems. The goal is to improve ** agent efficiency** and… more