- Amazon (New York, NY)
- …driving alignment across diverse set of organization stakeholders. As a Manager , Product Management - Technical, within CX , you will utilize deep technical ... interactions, driving trust, delight, and cohesion across all marketing channels. As a Manager , Product Management - Technical, you will own and define the… more
- Amazon (New York, NY)
- …discovery, homepage, inspirational shopping, detail page, purchasing, personalization, and more. The Sr. Product Manager Tech will own the product vision and ... this job is for you. This is a unique product opportunity to develop a new customer-centric roadmap. Today,...that erases org lines and is heavily focused on CX experimentation. Our PM team works closely with design… more
- Amazon (New York, NY)
- Description The Amazon Books team is looking to hire an experienced Senior Product Manager Technical to drive CX development, new product initiation and ... up to senior executives Key job responsibilities The Senior Product Manager - Technical in this role...data -based evaluation techniques to ensure positive outcomes. Senior Product Managers - Technical within the Books org are… more
- MetLife (New York, NY)
- …and delivering high value for customers against marketing priorities and vision. The CX manager will bring an outcomes- and journey-focused perspective to enable ... and attracts top talent. The Role: The Customer Experience ( CX ) Manager will be the key person...its adoption, quality and expansion driving efficiency. * Support CX awareness managing and documenting data -driven … more
- Amazon (New York, NY)
- …through providing data and insights that help identify opportunities for product automation and improved CX . Beyond PRM responsibilities, they autonomously ... right place. Amazon Ads is looking for a Senior Product Release Manager to lead release management...readiness. The PRM actively drives discussions cross org for CX /service team usability, feature design trade-offs, product … more
- Amazon (New York, NY)
- …and transform Amazon into a grocery shopping destination. We are hiring for a Principal Product Manager to help lead the product vision, strategy, and ... leaders. A day in the life As a Principal Product Manager in Amazon's quickly-evolving Grocery business,...About the team You'll be part of the Grocery CX Product & Design team. This team… more
- Amazon (New York, NY)
- …for customers? The Amazon Fresh In-Store Product team is looking for a Sr Product Manager for Merchandising. This role will own a core set of 1P and ... the implementation. This PM will advocate for a bar-raising CX through improved product experiences and streamlined...of a product - Experience as a product manager or owner - Experience owning… more
- Amazon (New York, NY)
- …of the variation quality goals. The TPM will work closely with stakeholders across CX , SX, Brand, and Product teams to identify and resolve issues, manage ... to build and manage the foundational software of the Earth's Biggest Catalog. Amazon's Product Catalog is the substrate of the WW Stores business with broad impact… more
- Amazon (New York, NY)
- …and experiences alongside cutting edge tools for marketers. We're looking for a Sr. Product Marketing Manager to help us become customers' go-to destination for ... ownership. You will be expected to influence across the organization, partnering with product , tech, design and creative teams to integrate fast shipping across the… more
- Justworks (New York, NY)
- …broader organized when necessary) + Collect, suggest, and evaluate new feature requests for CX teams and work with Product team to prioritize + Perform other ... Customer Implementation Manager at Justworks (View all jobs) New York,...on running their business. We solve HR issues. We're data -driven and never stop iterating. If you'd like to… more
- DoorDash (New York, NY)
- …decisions to accomplish campaign and business objectives. You will report to our Sr. Manager of Cx Retention. Once our offices reopen, we expect this role ... + Responsible for creating and executing CRM strategies to engage and retain Cx during seasonal moments + Manage end-to-end development and execution of email… more
- Amazon (New York, NY)
- …will have experience working in cross-functional environments such as working with CX , seller requirement, category, product , marketing, finance, legal, and ... to Customers and build brand equity? The Sr. Marketing Manager , is responsible defining and implementing the end to...and root cause of issue, business acumen, and strong data -driven strategic decision making skills while working on multiple… more
- Amazon (Newark, NJ)
- …business requirements for improving the customer experience. The Self Service Integration Manager is a champion for data collection, knowledge-sharing and ... enable the capture, management and delivery of knowledge to help customers understand our product and services. The Self Service Integration Manager , is a vital… more
- Amazon (New York, NY)
- …on Amazon. The Vehicle Sales UX team is seeking a customer-obsessed Senior Manager , Product Design to join our team leading end-to-end experiences across ... design quality of the entire team. You will partner closely with product , engineering, and business counterparts throughout the organization to launch bar-raising… more
- Amazon (New York, NY)
- Description We are looking for a strategic Senior Manager of UX Design to lead a team of talented designers crafting thoughtful consumer-facing experiences within ... experiences to Prime members. As a Senior UX Design Manager , you will lead a team of individual contributors,...move the organization forward. Importantly, you will set the CX bar for your organization, champion continuous innovation, and… more
- Amazon (New York, NY)
- Description As a Senior Manager in Process Improvement, you will play an instrumental role in guiding stakeholders across a range of central functions, from ... out team and organizational reviews and assess key performance metrics. - Define data -led approaches to programs and ways of working. - Resolve business-critical and… more
- Amazon (New York, NY)
- …test them through hundreds of A/B experiments each year. This immense amount of data allows us to leverage machine learning and large language models to build ... teams across the company to deliver step-change improvements to the Search CX . You will manage projects with cross-org dependencies, understand competing business… more
- Citigroup (New York, NY)
- …impact of decisions on economics. You know how to apply design thinking and agile product design and combine the art and science of design to create world class ... strategist, execution driver, and change agent, with a focus on marketing, product development, digital acquisition, onboarding, servicing, and end to end service… more
- US Bank (New York, NY)
- …you excel at-all from Day One. **Job Description** As a Business Risk Portfolio Manager enabling the AI Center of Excellence (COE), you will partner with colleagues ... across AI product , design, operations, and technology to deliver results that...results that have a direct impact on customer experiences ( CX ) as well as the Bank's operational effectiveness. You… more
- DoorDash (New York, NY)
- About the Team The Strategy & Operations Cx Experience team owns the discovery experience for how users explore DoorDash. Our mission is to help DoorDash consumers ... just for them. We bring together a team across product , user research, marketing, analytics and operations to collaborate...so much more. You will report into an Associate Manager on our Occasions team. You're excited about this… more