- Lowe's (Baltimore, MD)
- …+ Work on assigned cases through the case management system to ensure resolution of customer issues. **Minimum Qualifications** + High school diploma or ... 5 days, 8-hour shifts **Your Impact at Lowe's** As a Market Delivery Associate , you'll be collaborating with team members in-office to solve logistic challenges and… more
- Humana (Annapolis, MD)
- …Research & Resolution Representative 2 manages claims operations that involve customer contact, investigation, and resolution of claims. The Claims Research ... varied activities and moderately complex administrative / operational / customer support assignments. Performs computations. Typically works on semi-routine… more
- Intermountain Health (Annapolis, MD)
- …resolve inquiries. + Works with patients in-person and over the phone to provide customer satisfaction and resolution to inquiries and complaints. + Works with ... + Responsible for meeting productivity and quality measures. Including one-call/one-contact resolution goals for customer encounters. + Promotes mission, vision,… more
- Molnlycke Health Care (Baltimore, MD)
- … service. + Resolve customer issues by liaising with the Customer Service Department, ensuring prompt identification and resolution . + Undertake projects ... T&P Sales Associate - Capitol Field-Based Sales role. Location: Washington DC...promotion . Role Overview: + Cultivating new and existing customer relationships, providing them with insights into product features,… more
- Johns Hopkins University (Baltimore, MD)
- …to improve. + Oversee responses to patient complaints and ensure prompt resolution , in accordance with institutional policies, of their concerns. + Ensure ... issues, and partners with Division Director (or Departmental administration) for appropriate resolution . + Regularly meets with JHHS and SOM employees to improve… more
- TEKsystems (Hanover, MD)
- …of customer accounts receivable. **Qualities include:** Building customer relationships, conflict resolution , professionalism, detail-oriented, strong ... an Allegis Group company. **Responsibilities** **Scope of Position:** The Business Operations Associate (BOA) is responsible for ensuring the highest level of … more
- Johns Hopkins University (Baltimore, MD)
- …and 1098-T tax reporting supporting all ten Johns Hopkins University schools. The Associate Director of Billing and Refunds (ADBR) will oversee and manage all ... process enhancements to improve the student experience continually; and provide excellent customer service to the school partners; students, and their families. The… more
- Merck (Annapolis, MD)
- …on time, every time. Based out of the United States, the **ExM** **Operations Associate Director** is accountable for meeting customer demand at the Contract ... Description** An opportunity has arisen for an **External Manufacturing Operations Associate Director.** Our Manufacturing & Supply Division is dedicated to being… more
- Aerotek (Hanover, MD)
- …inflow from T&E through OASIS to PSPC. Qualities include: building customer relationships, conflict resolution , professionalism, detail oriented, strong ... **Overview:** **Actalent has an immediate opening for a Business Operations Associate at our Global Headquarters in Hanover, MD.** **Compensation** Hourly: $21. 63… more
- Aerotek (Hanover, MD)
- …to Project Costing. Key qualities for this role include strong customer relationship‐building skills, conflict resolution , professionalism, attention to detail, ... **Overview:** **Actalent has an immediate opening for a Business Operations Associate at our** **Global Headquarters in Hanover, MD.** **Compensation** Hourly: $21.… more
- Aerotek (Hanover, MD)
- …inflow from T&E through OASIS to PSPC. Qualities include: building customer relationships, conflict resolution , professionalism, detail oriented, strong ... **Overview:** **Actalent has an immediate opening for a Business Operations Associate at our** **Global Headquarters in Hanover, MD.** **Compensation** Hourly: $21.… more
- TEKsystems (Hanover, MD)
- …integrity while ensuring that Field Office employees receive the highest level of customer service. The QA Associate is experienced in day-to-day process ... as it pertains to such processes. Qualities include: building team and customer relationships, conflict and problem resolution , professionalism, strong … more
- TD Bank (Bowie, MD)
- …the customer walk-in traffic and can be the first point of contact for customer resolution or to make appointments to see an expert + Understands and ... role. **Line of Business:** Personal & Commercial Banking **Job Description:** The Banking Associate is a professional in banking, plays a key role in delivering… more
- Highmark Health (Annapolis, MD)
- …teams. Responsible for verification that the delivered application code meets the customer needs based on the specifications, ensuring minimal defects in both UAT ... and issues throughout the project lifecycle. Responsible for assisting in the resolution of risks, defects and issues. For smaller projects or initiatives may… more
- Integra LifeSciences (Columbia, MD)
- …advance patient outcomes and set new standards of care. This ** Associate Manager, Microbiology** is directly associated with interpreting microbiological testing ... direction to the team, coordinating work flow, and providing guidance in the resolution of problems or areas of concern + Participate in FDA inspections, ISO… more
- M&T Bank (Baltimore, MD)
- …AML (Anti-Money Laundering), BSA (Bank Secrecy Act) and KYC (Know Your Customer ) requirements; process related sales reports. + Process more complex client ... transactions such as cash disbursements, money movement, account maintenance, problem resolution and escalation, and other transactions as needed to ensure they are… more
- CareFirst (Baltimore, MD)
- …provider & broker inquiries pertaining to product information, benefits, claims resolution , eligibility and billing questions in a call center environment. ... digital and electronic applications. **ESSENTIAL FUNCTIONS:** + Provides first-level problem resolution to member, provider & broker inquiries via telephone by… more
- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- …aptitude, experience as a service desk supervisor and a desire to "own" customer incidents and requests to resolution . The Full-Time Service Desk Supervisor ... desk agents, serves as a technical escalate point of contact, and provides customer support, service and technical support through analysis and problem solving 100%… more
- Johns Hopkins University (Baltimore, MD)
- …urgent circumstances. This position reports directly to the School of Nursing Associate Director for Research Administration. The ideal candidate will have sound and ... first point of contact for problem solving and issue resolution and will have the expertise to know when...to know when to "manage up" issues/concern to the Associate Director. The Manager will directly supervise the post… more
- The Cigna Group (Annapolis, MD)
- …to providers, doctor or vendors as needed to bring next steps into action or resolution removing effort from the customer . You may serve as the liason between ... enjoys helping others? If you have a background in customer service or experience in healthcare, specifically benefits and...Troubleshoot app & provide follow-up on tickets submitted for resolution . + Be highly coachable and open to feedback… more