- DCCA (Fort Meade, MD)
- Help Desk Specialist 3 Location Fort... systems , create and maintain user accounts . Create Help Desk tickets in the designated ticket tracking ... compensation and benefits package. Visit our website at: www.dcca.com Help Desk Specialist 3 Candidate...Assist users with account creation, accessing and using IT systems . Update Standard Operating Procedures documents to adapt… more
- DCCA (Fort Meade, MD)
- Help Desk Specialist 1 Location Fort... systems , create and maintain user accounts . Create Help Desk tickets in the designated ticket tracking ... compensation and benefits package. Visit our website at: www.dcca.com Help Desk Specialist 1 Candidate...Assist users with account creation, accessing and using IT systems . Update Standard Operating Procedures documents to adapt… more
- M. C. Dean (Annapolis Junction, MD)
- …for the better. We are seeking a ** Help Desk System Specialist ** to join our **Security and Electronic Systems (SES)** business Unit. As part of ... or + Bachelor's Degree and 0+ Years of Relevant Experience **Relevant Experience:** + Help Desk Support Functions with a Combination of Phone and Desktop Support… more
- Robert Half Technology (Baltimore, MD)
- Description Job Summary We are seeking a customer-focused Help Desk Specialist to join our mid-sized law firm in downtown Baltimore. In this onsite role, you ... matter, preferably, Microsoft 365, Intune, SharePoint, and document management systems like NetDocuments or iManage. A strong desk...Requirements Qualifications * 2+ years of experience in a help desk or technical support role, preferably… more
- Rocket Software (Annapolis, MD)
- …people truly BELIEVE in what they're doing!** **Job Description Summary:** The Deal Desk Specialist position supports the sales teams throughout the sales cycle ... governance for sales transactions. The role is designed to help sales maximize revenues and gain approvals on sales...process. **Qualifications:** + At least 3 years of Deal Desk , Contracts, Sales or Sales Operations experience in software… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Hardware,Information Technology (IT),Remote Access,Remote ... + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician Transform technology into opportunity as an Information… more
- System One (Annapolis, MD)
- …towards issue resolution. Education and Years of Experience: + 3+ years of Help Desk /Desktop support experience required. + Must have strong communication and ... IT Support Specialist Location: Annapolis, MD (onsite Mon-Friday from 9am-5:30pm)...position is responsible for supporting all Windows based operating systems including current as well as legacy versions. This… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- … Specialist At GDIT, people are our differentiator. As a Unified Communications Specialist you will help ensure today is safe and tomorrow is smarter. ... Our work depends on Communications Specialist Advisor joining our team. HOW...Chat, physical and virtual infrastructure. * Installation of operating system and security patches. * Assessing the applicability of… more
- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- …Diploma or GED + 2-5years Personal Computer experience including customer support or Help Desk + 2-5years of customer service or public relations experience ... As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up...+ Experience with an incident tracking system + (or) 2 years of experience on the… more
- Insight Global (Hanover, MD)
- …for providing Tier 1 Support. They will be responsible for performing help desk , account creation, ticket management, hardware and software installation, ... of Insight Global is looking for a TSSCI IT Specialist to sit fully onsite in Aberdeen, MD. They...- Bachelors Degree - 5+ years of experience in system administration - IAT Level 2 - Experience creating… more
- NCR VOYIX (Annapolis, MD)
- …and unique platform to help navigate, simplify and run our customers' technology systems . Our customers are at the center of everything we do. Our mission is to ... your local favorite around the corner. Title: Senior Tech Specialist Location: MARYLAND, VIRTUAL Position Summary: This position is...QUALIFICATIONS: + Previous experience working on an IT Service Desk supporting 500+ customers + 5+ years of IT… more
- Constellation (Baltimore, MD)
- …our best work and meeting new challenges, we can accomplish great things and help fight climate change. Join us to lead the clean energy future. **TOTAL REWARDS** ... Constellation offers a wide range of benefits and rewards to help our employees thrive professionally and personally. We provide competitive compensation and… more
- ASM Research, An Accenture Federal Services Company (Fort Meade, MD)
- …troubleshooting and maintenance of IT systems . + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of problems. + Manage ... using IT systems . + Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem...and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot,… more
- Johns Hopkins University (Baltimore, MD)
- …+ Works with Service Desk Supervisor to review tickets and workflow in the Help Desk ticketing system to ensure an accurate reflection of services ... supervisory guidance. Escalates issues with classroom technology / collaborative systems environment to the Service Desk Supervisor....OS 11 and higher) preferred. + Working knowledge of help desk ticketing system (eg… more
- Synergy ECP (Annapolis, MD)
- …and maintenance of Crestron based AV/MM systems . + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of problems. + Manage the ... microphone systems and configurations. + Design and installation of audio support systems . + System integration. + Custom fabrication of parts and cables. +… more
- Johns Hopkins University (Baltimore, MD)
- …and understand what is being described, with attention to detail in transcribing communications into help desk ticketing systems . + Must have the ability to ... technical support. + Records, prioritizes, and tracks all assigned help calls and documents work efforts in a ticketing... calls and documents work efforts in a ticketing system . + Ensures timely attention to requests to meet… more
- Leidos (Fort Meade, MD)
- …network related issues as well as maintain the integrity of the Site domain. + Perform help desk support of IT systems . + Provide first-level contact with ... installation, integration, maintenance testing, operational integrity, or management of networked systems used for the transmission of information in voice, data, or… more
- Select Medical (Hunt Valley, MD)
- …we believe in delivering an excellent patient experience - starting at the front desk . We are seeking an office assistant to maintain the overall appearance of our ... center and assist front desk staff with administrative tasks. **Responsibilities** + Answer and...accurate patient files, electronic medical records (EMR) and billing system information. + Prepare patient intake forms prior to… more
- TEKsystems (Catonsville, MD)
- …. Credit Balance and Refund resolution . Resident Final Billing . Customer Service-A/R Help Desk . Month-end Close Work Environment . The work environment is ... for performing research, correction, and updates within the accounts receivable management systems for billing and receipt of compensation for services provided in… more
- TEKsystems (Catonsville, MD)
- …posting Credit Balance and Refund resolution Resident Final Billing Customer Service-A/R Help Desk Month-end Close Translates internal charge files to ... for performing research, correction, and updates within the accounts receivable management systems toward the purpose of billing for and receipt of compensation on… more