- Crystal Cruises (Aventura, FL)
- …to management and agents with problem resolution and policy clarification. * Supervise the Call Centre team and maximize the service level to the customers. * ... queues to ensure appropriate phone coverage. * Responsible for call quality and Quality Assurance delivering world-class customer...(AA) or equivalent from an accredited college or university. Experience : 4+ years of customer service … more
- Lenovo (Miami, FL)
- …us to consistently raise the bar on delivering both an exceptional customer and employee experience , break-through innovations, award-winning designs, and strong ... ISG Distribution Leader is responsible for delivering revenue; profit; world-class partner experience and overall customer satisfaction. This leader is critical… more