- WM (Plymouth, MI)
- …or exceeds service and operational standards established for the call center , including attendance, adherence, quality, productivity, safety, and timeliness ... Spanish is a plus!** **I. Job Summary** As a customer service representative (CSR), you will interact...both independently and as a team to ensure exceeding call center 's standards + Balances team and… more
- Trinity Health (Ann Arbor, MI)
- …higher education in business or related field preferred 3+ years' previous experience in a customer service call center - healthcare knowledge preferred. ... knowledge to perform all duties and functions of a Call Center Operator, Customer Care...skills and computer literacy including a solid understanding of customer service applications, telephony, communication platforms, Microsoft… more
- MSC Industrial Supply Co. (Southfield, MI)
- …between business leaders and coordinators to increase specific or general customer service and call center operations knowledge. Trains other call ... service and reporting. + Manages processes within the call center and makes changes to maximize...Customer Care operations is required. + Knowledge of call center technology, including call … more
- University of Michigan (Ann Arbor, MI)
- …our contribution to society. **Responsibilities + Provide top notch customer service through an inbound/outbound call center environment. Demonstrate ... Call Center Representative Apply Now **Job... Call Center Representative Apply Now **Job Summary** Call...high standard of personal and professional conduct; possess excellent customer service , interpersonal, and written and oral… more
- University of Michigan (Ann Arbor, MI)
- …facilitate the learning and ongoing development of staff. + Coaches call center staff through challenging customer service issues. + Counsels employees ... standards are met. + Monitors and ensures call center employees comply with providing quality customer service . + Adopts practices to improve work… more
- Lithia & Driveway (Plymouth, MI)
- …Suburban Cadillac of Plymouth Suburban Cadillac of Plymouth is now searching for a Service BDC Administrator/ Call Center Specialist to add to our dynamic ... team of professionals!If you are a customer service professional with great people and...is better than ever, and we need an additional Service BDC Representative/ Call Center Specialist… more
- Trinity Health (Ann Arbor, MI)
- …shifts as needed. + Maintains and applies expert knowledge of practices and procedures in call center service areas and maintains a broad knowledge of ... Trinity Health System's consumers and patients. Working in a call center environment, CCRs take inbound calls...complex and emergent situations. Our focus is providing exceptional customer service with empathy while resolving the… more
- Trinity Health (Ann Arbor, MI)
- …EDUCATION AND EXPERIENCE:** + High school education or GED equivalent. + Customer service experience required; previous experience in a Call Center , or ... is an industry that relies on seamless access. A Call Center Operator may be the first...complex and emergent situations. Our focus is providing exceptional customer service with empathy while resolving the… more
- McLaren Health Care (Southfield, MI)
- …clients, as needed. 3. Understand and strive to meet or exceed Call Center metrics while providing excellent consistent customer service . 4. Resolve ... **Position Summary:** **The role of the Call Center Representative is to manage..._Minimum 6 months of Patient Access, Medical Billing or Customer Service work experience_ **Equal Opportunity Employer… more
- ManpowerGroup (Ann Arbor, MI)
- …experienced and motivated individuals to work as Patient Services Assistants and Call Center Representatives! These are long-term temporary and temp-to-hire ... immediately. Apply today! **Job Title:** Patient Services Assistant / Call Center Rep **Location:** Ann Arbor, Michigan...GED + At least 1 - 2 years of customer service and clerical experience + Strong,… more
- AECOM (Detroit, MI)
- …Join us. **Job Description** **AECOM** is seeking a **Traffic Monitoring Specialist / Dispatcher / Call Center ** to be based in **Detroit, MI** . This is for a ... TV systems/ cameras, detectors, etc. + Act like an emergency dispatcher within a call center environment dispatching responders via a two-way radio system to… more
- Robert Half Office Team (Detroit, MI)
- Description We're Seeking a Customer Service Representative! Robert Half is seeking an articulate, highly skilled Customer Service Representative. Do you ... for a long-term contract / contract position in Detroit, Michigan, this Customer Service Representative opportunity could be for you! Major responsibilities… more
- Trinity Health (Ann Arbor, MI)
- …High school education or GED equivalent. **Experience:** 2+ years of customer service experience, preferably in a healthcare call center environment or ... onsite; there is no option to work remotely. A Call Center Operator may be the first...complex and emergent situations. Our focus is providing exceptional customer service with empathy while resolving the… more
- Amentum (Detroit, MI)
- …the staff in enforcing the rules and policies of the ASCs. + Provide front-line customer service as representatives of Amentum and on behalf of the United States ... Responsibilities: It is expected that providing applicants with the highest level of customer service is primary in all responsibilities. This position must be… more
- Henry Ford Health System (Detroit, MI)
- …supervision, performs all duties of a Contact Center Advocate I, in a busy call center , on a broader scale. Including all of HFHS services and not limited ... or GED equivalent required. + Two (2) years of customer service experience. + An Associate's degree...helpful. + Six (6) months experience as a Contact Center Advocate I or one year outpatient clinic setting… more
- ASM Global (Detroit, MI)
- …Experience - Minimum (3) years' experience in dispatch operations, communications, and call center operations in security, law enforcement, fire department, EMS, ... and dispatch patrol personnel in response to calls for service in the center . + Maintain electronic...ability to lead, facilitate, plan, document, and organize. + Customer Focus - Is dedicated to meeting the expectations… more
- Comerica (Farmington Hills, MI)
- …by meeting or exceeding customer satisfaction goals, achieving prescribed customer service levels and executing operational objectives. This position handles ... Contact Center Agent Tier 2 Summary This position is...a high call volume of in-bound calls in a fast-paced environment...by phone. Customer Support * Provide remarkable customer service by handling inbound and outbound… more
- Hospice of Michigan (Southfield, MI)
- …triage/telephonic assessments preferred. + Two (2) years of management experience and call center experience preferred. Certification in hospice nursing (CHPN) ... Responsible for clinical oversight and supervision of the Contact Center nurses and the coordination of related patient care...with all triage care delivery processes to continually improve customer care and service satisfaction outcomes. +… more
- Allied Universal (Dearborn, MI)
- …position starts at $18.04/Hr.** + **The Schedule is Tue.-Sat., 3P-11P.** + ** Call Center /Dispatch experience preferred.** + **We offer attractive payment ... and qualified candidates to join our Global Security Operation Center (GSOC) team as a GSOC Operator. The GSOC...(client proprietary systems) + Professional demeanor, along with excellent customer service skills + Clear understanding of… more
- Henry Ford Health System (Detroit, MI)
- …appointments for specified practice groups and/or multiple locations in a busy call center . Performs new patient registration; updates registration and insurance ... school diploma or GED equivalent required. + Two years customer service experience. + An Associate's degree...Information + Organization: Corporate Services + Department: Ambulatory Contact Center + Shift: Day Job + Union Code: Not… more