- Lumen (Trenton, NJ)
- …impact. Join us as we digitally connect the world and shape the future. **The Role** The Customer Success Advocate Sr is a customer facing role ... metrics to ensure alignment with Customer Success objectives. The Customer Success Advocate Sr role will also require the successful individual… more
- Verint Systems, Inc. (Trenton, NJ)
- …and professional growth opportunities. Learn more at www.verint.com . **Overview of Job Function:** The Sr . Customer Success Manager ( Sr . CSM) is a ... recommendations from customers back to the product team. + Advocate customer needs/issues cross-departmentally. + Manage account...+ Minimum of 7-10 years of experience in a customer -facing role focused on Customer Success… more
- Trellix (Trenton, NJ)
- **_Job Title:_** Senior Customer Success Manager **About** **Trellix:** **Trellix, the trusted CISO ally, is redefining the future of cybersecurity and ... soulful work. More at https://www.trellix.com/ . **_Role Overview:_** The Senior Customer Success Manager is...retention and renewals opportunities. + You will be an advocate for our customers with a focus on transformation… more
- SAP (Newtown Square, PA)
- …Passion and energy in all customer interactions **Meet your team:** + Customer Advocate : Collaborate to complement solution expertise and support customers + ... environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of...benefit options for you to choose from. **Solution Advisor Senior Specialist - Order to Cash** **Location** : SAP… more
- Huron Consulting Group (Philadelphia, PA)
- …long-term plans and partnerships for the world's leading healthcare organizations. Senior Directors represent the pinnacle of consulting success At ... and strengthening large-scale, complex global client relationships that span multiple senior decision-makers and constituencies. Proven success and ability to… more
- Confluent (Trenton, NJ)
- …Streaming Platform. Data Connects Us. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a trusted technical ... streaming platforms! **What You Will Do:** + Champion and advocate for the customer within Confluent. You...Product, Services, Support and Training teams to drive technical success . + Identify customer technical objections and… more
- Confluent (Trenton, NJ)
- …One team. One Data Streaming Platform. Data Connects Us. **About the Role:** The Senior Customer Success Technical Architect serves as the technical champion ... this space. **What You Will Do:** + Champion and advocate for the customer within Confluent -... success + Developing and presenting periodical customer reviews to Confluent senior management +… more
- Autodesk (Trenton, NJ)
- …and strategy.** **Collaborate with cross-functional teams (product, engineering, sales, marketing, and customer success ) to champion a shared vision for field ... expansion through either organic and/or inorganic methods and backed by data and customer feedback.** **Monitor and measure the success of strategic initiatives… more
- Teradata (Trenton, NJ)
- …and cloud modernization, the SE leverages their expertise to drive sales and support customer success . The SE is a hands-on professional, who not only excels ... every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise. **What You'll… more
- Confluent (Trenton, NJ)
- …roadblocks. Overall, we look upon Solutions Engineers to be a key cog within the Customer Success Team that help foster an environment of sustained success ... with Product and Engineering teams, and serve as a key Product advocate across the Customer , Partner and Industry ecosystem + Forge strong relationships with key… more
- Highmark Health (Trenton, NJ)
- …approach new challenges with anticipation and a view towards success . Proactively identify emerging opportunities; establish project objectives, specify strategies, ... Enhance department influence by providing responsive service and understanding customer needs. Effectively and confidently present information and provide decision… more
- WTW (Philadelphia, PA)
- …software **Qualifications** **The Requirements** + 3+ years of experience in sales or customer success /experience function + Proven experience in a customer ... address any concerns or challenges they may have + Advocate for the customer within the organization,...and customer support tools + Knowledge of customer success best practices and a passion… more
- Teradata (Trenton, NJ)
- …Life Sciences + Achieving expansion targets - in coordination with Account Executives, Customer Success Managers, and Industry Strategists, you will build and ... from target customers and prospects. Comfortable with engaging with senior stakeholders they identify, co-lead and co-manage sales motions...post PoC / PoVs and create supporting proposals. + Customer Success : Works with Customer … more
- Cornerstone onDemand (Philadelphia, PA)
- …all Cornerstone internal stakeholders including the creation of surveys to measure customer success across Cornerstone's cross-functional areas + Conduct C-level ... etc. + Demonstrated the ability to, directly and indirectly, influence stakeholders to position customer success as a continuing priority + A proven track record… more
- Vanguard (Malvern, PA)
- …to treat them fairly, and to give them the best chance for investment success . Our 11-week paid 'Returnship' will allow you to learn about Vanguard's culture, ... history of client advocacy and principles for investing success . Dependent upon performance during the returnship, participants may be offered a full-time position… more
- EPAM Systems (Newtown, PA)
- …in and influencing solution design + Proven track record with managing customer expectations & presenting project deliverables to senior stakeholders + ... for you. Apply now! Req #683366908 **\#LI-DNI** **Responsibilities** + Engage with customer business stakeholders to discover opportunities + Lead and challenge team… more
- Highmark Health (Trenton, NJ)
- …Recognize systemic risks to change realization and escalate the concerns to senior executives immediately after recognition . Display an ongoing commitment to ... in hiring and termination decisions, coaching and development, rewards and recognition , performance management and staff productivity. Plan, organize, staff, direct… more
- Teradata (Trenton, NJ)
- …every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise. **What You'll ... + Ongoingly sense and synthesize relevant market, competitive, employee, customer and partner insights to inform and execute the...our planning processes, among others + Be a convincing advocate for our strategy, engaging to listen and influence… more
- Deloitte (Philadelphia, PA)
- …Outcome-Driven Accountability: Embrace and drive a culture of accountability for customer and business outcomes. Develop solutions that solve complex HR problems ... implementations. Technical Leadership and Advocacy: Serve as the technical advocate for ServiceNow HRSD solutions, ensuring architectural integrity, feasibility, and… more
- Anywhere Real Estate (Philadelphia, PA)
- …+ Work closely with the Director of Web Leads, Local Operating Company Senior Leadership and Referral Service Operations Director to establish and execute strategies ... CB Internet Lead Generation. + Act as the primary advocate for MOXI and other company provided CRMS. Demonstrate...CRMS. Demonstrate how to leverage these resources to drive success . Ensure that agents volunteering to participate with Web… more